Rated 3.9 out of 5 by 366
Rated 4.0 out of 5.0 by Justin1234 Frequent traveller review - Average-Good
Hotel was clean and staff helpful. Had to change room upon arrival as 'non-smoking' room wasn't respected by previous guest...
Spacious, quiet and clean room at reasonable prices... Leisure facilities/Wi Fi were at additional charge, although small and semi-reasonable this wasn't clearly advertised and would have left a bitter taste had the room price been any higher!
Bar overpriced but staff curteous and polite/proffessional.
Good location - but confusing name #Two 'Bloomsbury' Hotels: Coram Street and Kings Cross!#
March 22, 2013
Rated 4.0 out of 5.0 by ivm1 Good location
The hotel is in a very good location. The room might be tight for 2 adults and 2 kids but we survived.
March 21, 2013
Rated 5.0 out of 5.0 by toe18 great location and fantastic room
this is excellent...friendly staff, warm comfortable room and a lovely breakfast...
March 20, 2013
Rated 2.0 out of 5.0 by smith2108 Nice hotel - Staff not so great
All in all the hotel was, Ok... It didn't blow me away by any stretch of the imagination, it is what it is.
The breakfast was nice enough although it did often feel like feeding time at the zoo, the staff are quite awkward at breakfast and not exactly the chirpiest at 7:30am.
Stay clear of the concierge, absolute waste of time... The point of his job is to assist the guest? agreed? He didn't know simple answers to simple questions like 'how long roughly will it take to get from her to the station' for example and he horrifically over priced a journey by black cab, on asking the cab driver how much it would be it was £20 not the £40 the concierge had said, the driver wasn't very happy because it's not the first time it's happened from this hotel and it's putting guests off getting black cabs.
The fact that all food stops at 10:30pm is a bit poor - We went to see a west end show and it doesn't finish until 10ish, to me you are missing a trick there.
The small shop is horrible, AVOID AT ALL COSTS unless you take a second mortgage - £2.99 for jaffa cakes, £1.50 for a pint of milk - It's scandalous!!
The receptionists weren't particularly pleased to see us, they speak awful fast with European accents and i couldn't understand a word they said, they don't seem content with their jobs....
March 19, 2013
Rated 2.0 out of 5.0 by BusinessTraveller27 Ok, but not that great
Location wise it is much further away from anything than I had imagined, so ended up spending more on taxis. There isn't much around there.
The hotel itself is fine. Fairly stock-standard. A little dated. But nothing too bad. It does lack in facilities - like printing. And the internet is ridiculously over-priced. I wouldn't recommend this as a business-stay hotel. The pool/spa area is really nice though, so that was a nice little treat.
The staff were not very good at this hotel. No one ever answered the phone when calling through to reception or housekeeping. My room would often get missed by housekeeping, and when it was cleaned they forgot to replenish things like the breakfast order form (to hang on the door). The breakfast was a little bland too.
All in all it was an ok hotel. I probably wouldn't stay here again or recommend it. But can't complain too much as you get what you pay for.
March 18, 2013
Rated 5.0 out of 5.0 by Maddi ANOTHER NIGHT IN LONDON
This hotel was clean and the staff were extremely good. Enjoyed the time in the hotel just I find all hotels in London just a little epxensive!
March 12, 2013
Rated 4.0 out of 5.0 by Tamarinda Holidya Inn King´s Cross- I can only recommend
We stayed with three persons for three nights at this hotel. The check in was very friendly. The room was large enough for us. The breakfast was great; we had a mixture of Continental and English breakfast. The way to the tube took us some minutes. All over all I can only recommend this hotel. We enjoyed our stay!
March 11, 2013
Rated 3.0 out of 5.0 by ALS springer Decent value for London
This is a typical London Hotel, busy and a bit impersonal. However, it was good value compared to other local hotels. 10 minute walk from Kings Cross and £8 in a taxi from Coventry Garden. Breakfast was a standard Holiday Inn, reasonable quality and as much as you want. Would I stay there again? Yes.
March 8, 2013
Rated 1.0 out of 5.0 by Angela7 Fantastic stay
i have to say I was a bit worried about going here as some of the reviews were not that great. But I have to say we had a great stay here. The receptionist was very efficient, we stayed in a family room with two double beds and it was very comfortable. The lady at breakfast in the morning who took us to our table was very nice and helped us get what we requested on our last morning. Will definitely return to this hotel, we booked the supersaver with full breakfast and it was excellent value. We found it only a 10 min walk from kings cross,
March 2, 2013
Rated 4.0 out of 5.0 by jimmy123 good service
Staff helpful and cheeful. We'd booked incorrect dates of stay by one day and booking swapped at no extra charge which was very helpful.
March 2, 2013
Rated 5.0 out of 5.0 by christy33 Amazing
i was extremly impressed with the helpfull ness of the staff, the room was lovely, clean and tidy with great facilities. the breakfast was amazing. hotel was lovely with great facilities too.
only down side to this hotel was that you have to pay for wi-fi when most places now do it free and with teenagers it would have been better.
March 1, 2013
Rated 4.0 out of 5.0 by TheApples Does what it says on the tin
Room had everything we needed and was very clean. Staff friendly and helpful. Had hoped to go for a swim but ran out of time. Only negative thing to say was that the matress although not particularly soft rolled us both into the middle :-(
February 28, 2013
Rated 4.0 out of 5.0 by TJane Nice place to stay
Short stay in london, glad we chose this hotel. Will definitely recommend, good for couples and families alike.
February 27, 2013
Rated 2.0 out of 5.0 by Rachel75 Not so great
This hotel was not inexpensive, and is rather inconveniently located (a somewhat indirect 15 minute walk from Kings Cross station through a less-than-stellar neighborhood). We arrived in the morning, and were told our room would be available at 2. When we came back at 4, the room was still not ready. We were told we could pass the time in the pool area, then were charged for the privilege. When we finally got into the room, we found there was a charge to use the television! I was almost surprised that we weren't levied a toilet paper use tax. My sons (ages 10 and 13) were uncomfortable with the female nude art that hung above each bed, and the beds were not very comfortable. A positive note: we were able to leave our luggage in the lobby wih the concierge while we went to the British Museum until the room was ready, and the room was very clean.
February 26, 2013
Rated 4.0 out of 5.0 by Craigt765 Facilities
Excellent service & facilities with helpful staff. Rooms clean & well presented. Dissappointed that there is now a charge for using the Leisure Facilities, which precluded us using them on both days of our stay.
February 25, 2013
Rated 5.0 out of 5.0 by Greener1 Only 1 night
All staff very friendly considering its such a large hotel
February 25, 2013
Rated 5.0 out of 5.0 by KarlM Great value
The room was spacious and clean, the beds were very comfortable and overall a great room for our family. The staff were all friendly and the breakfast was well presented. The leisure centre was a nice facility to have at the end of a tiring day.
February 24, 2013
Rated 5.0 out of 5.0 by Jim99 Comfortable stay
Check in was efficient and room upgrade was provided.
Despite cold weather,room was warm and temperatuire was easily controlled.
Excellent english breakfast served in the dining room. Plenty choice and food was kept . nt always the case in other hotels.
Staff were very helpful and hotel was very convenient for King's Cross...5 minutes by taxi.
February 23, 2013
Rated 4.0 out of 5.0 by 2littletime Fantastic price, good location, comfortable room, great breakfast!
A walkable distance from King Cross tube station, although a tax was only about £6.
Rooms were big enough & clean.
We requested an adjoining room, which they were able to accommodate for us, as we have 4 children.
The breakfast was excellent and set us up for the day.
The reception/concierge were helpful & efficient.
Unfortunately the bar let us down. It was really cold in there, even though we had our coats on, and the bar staff were miserable-there was a definite lack of atmosphere there.
We didn't use the pool as we didn't have time!
February 23, 2013
Rated 4.0 out of 5.0 by TD34 Overall a very good experience
The rooms were clean and comfortable and very quiet. Food in the hotel at breakfast and dinner was also very good quality. The only issue we had was the lack of hot water in the mornings between 8am and 9.30am.
February 23, 2013
Rated 5.0 out of 5.0 by jmg484 Totally pleasant experience
Pleasant, helpful staff. Clean, tidy, well maintained rooms, excellent breakfast and god location for me.
February 23, 2013
Rated 4.0 out of 5.0 by Aoifeeoc Budget break - budget hotel
Hotel was fine - could do with some updating (esp bathroom), but was more than adequate. Breakfast on both mornings was v nice and breakfast staff were most helpful. Only observation is that hotel was far too hot, even with aircon turned down was far too warm - not a bad complaint really.
only about 15 min walk from kings cross tube station - enjoyed the stay!
February 20, 2013
Rated 3.0 out of 5.0 A bit far from subway station
The name misleads my decision to choose this hotel. However, 1.5 miles from Kings Cross subway station made me a heavy burdon, especially with my luggages under raining day! I thought I can finish the whole walking in 15 minutes, according to the "dirctions" section on the website, but I took almost 30 minutes. The taxi is the easiest way to get there, but it's not so easy to get a taxi cab in such a distance.
Besides this, Holiday Inn keeps its consistancy in confortable bed and pillow, and accetable breakfast quality.
I will book another hotel next time if I go to London again!
February 18, 2013
Rated 4.0 out of 5.0 by Mazza7 Great room, poor restaurant
We were really pleased with our room and it was quiet, the right temperature and very comfortable. However we were very disappointed by the evening restaurant service. Normally we would have eaten out but due to weather we chose to use the hotel restaurant. The restaurant was clearly understaffed or had poorly trained staff and both nights we ate there it took over 50 minutes to get any food.
We would use the hotel again but be wary of using the restaurant.
February 17, 2013
Rated 5.0 out of 5.0 by Kerm My stay
My Stay was lovly, the staff were very good. I was with my partner and my two girls and we all enjoyed it.
February 13, 2013
Rated 3.0 out of 5.0 by Monty77 Good Service
I was very disappointed that my collegue who thought she had booked into the same hotel was in actual fact at the holiday inn in Russel Square. Becuase the names of the hotels are so similar. We ended up spending the evening apart which was disappointing. I would really like to see a clear difference in the name of the two hotels so that they can be easily identified.
February 7, 2013
Rated 4.0 out of 5.0 by LILIAN RASA RESTAURANT
EXCELENT SERVICE FROM STAFF
EVEN AN ICEPACK FOR SORE KNEE
February 3, 2013
Rated 4.0 out of 5.0 by gmack Good hotel, great staff, shame about the heating
Cold rooms, portable heaters, great staff, v clean
January 30, 2013
Rated 1.0 out of 5.0 by saki0000 staff giving wrong advise
i did the booking for my guest who had come from india and i did the booking for 5 nights . vicky in reception was very helpful . When my guest arrived at the hotel it was all good as they checked in and had a good sleep , its in the morning one of the staff of the hotel advise my guest that they were staying in the wrong hotel and they were paying too much money and he could get them a cheaper room in central london and he suggested hotel guards and he said he used to work there and they were a cheaper hotel and better place to live . I then had no choice but to cancell mybooking as my guest thought that i was making money out of them or i was getting a commission out of the booking .
Staff at the hotel if they give these kind of advise it adds to bad reputation and goodwill of the hotel .
i have called the hotel and informed them and i have told the booking line as well , hope someone can act on this matter ??
my guest were refused to pay cash and the payment was taken from the credit card which was pre- authorised without my permission ?
January 28, 2013
Rated 5.0 out of 5.0 by kelly3 Lovely staff and comfortable clean room
We arrived on the snowy Friday, the reception staff were very wellcoming, the room was comfortable, clean and warm, the bathroom could do with modernising, but overall clean, swimming pool, sauna and jacuzzi were great especially swimming for our 7 year old, breakfast was superb and just a 5 minute taxi from Kings Cross we were well situated.
January 28, 2013