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Rated 4.3 out of 5 by 619 reviewers.
Rated 4.0 out of 5.0 by Sehr gutes Frühstücksbüffet Gute Lage zur 02 Halle - bequem erreichbar mit 24-Stunden Bus oder zu Fuss in 15 Minuten. Sehr gutes Frühstücksbüffet und freundliches Personal. August 1, 2015
Rated 5.0 out of 5.0 by O2 visit Excellent location for O2 but difficult to find from tube station initially July 31, 2015
Rated 5.0 out of 5.0 by Great location conveniant for O2. I booked hotel because of it's location so close to the O2 (Roxette were playing that night). I was staying Monday 13th July & leaving next day. The staff were friendly and helpful the room (616) was comfortable and clean. My only gripe was the noise from traffic outside, I opened the window and had a bit of difficulty closing it (seem to make very little difference to the traffic noise). Found out the next day there was a vent at the top of window which was open and on closing the noise reduced (silly me). It didn't disturb my sleep as I'm a heavy sleeper anyway and slept in the bed furthest from window. The breakfast next morning was heavenly had everything I could wish for coffee, juice, cereal, fry up & more excellent. To sum up pleasant stay with being so close to O2 I would stay again. July 31, 2015
Rated 3.0 out of 5.0 by Good location to o2 This hotel is situated on a very busy road - traffic eased off about 1 am in the morning just to start back up again at about 5 am so had very little sleep all week. It is a good 15/20 minute walk from North Greenwich station and the o2 which was the reason I had picked the hotel as I was going to a conference at the o2 but a few nights ended up getting a taxi back which ranged from £5 - £7 as my legs were too tired to walk any further. To be honest I'm not sure I would stay in this location again even for the o2 as other people stayed in different hotels and were back at their hotel using the tubes etc by the time it took me to walk back to mine. Breakfast was ok very limited choice with regard to the hot breakfast, I've had better selections at other Holiday Inn express hotels. There were mornings that the table i was sitting at was cleared before I was even finished my breakfast - I had gone to get coffee/toast and came back to find the table cleared and had to go back again to replenish what I had left sitting. The room was quite small in comparison to other Holiday Inn Express hotels but i didn't mind that too much as I wasn't planning on spending a long time in the hotel. There was a couple of days I had come back to the hotel around 4.30 to get ready to go out at night and my room hadn't even been serviced by that time. I had noticed on a few days coming into reception a bit of a musty smell as you came in and even in my room the first couple of nights there was a bit of a smell which disappeared then after it had been serviced. Was a bit taken aback by the girl who checked me in - I didn't even get a good afternoon, hello or how can I help you or a smile when i arrived, I just got a blank look and I had to say to her could she check me. The fact that I was an IHG member wasn't even recognised. I had no issues with any other member of staff, they were pleasant and courteous and couldn't do enough for you. It's not a bad hotel really, I'm just a bit particular over things and I wouldn't say that I wouldn't not stay here again, it just wouldn't be first on my list of hotels to look at for the area again. July 31, 2015
Rated 2.0 out of 5.0 by Not recommended The bathroom was poorly cleaned. There were rust and mould in the shower, some pieces were hanging. There is no safe, no fridge, no wardrobe in the room. The pillow was awful, with big lumps here and nothing there. The breakfast choice was quite poor and not great taste. The fruit juices were just sugary water with some colouring. The staff though was kind. I also found it expensive. Went for a similar stay in a 4* hotel and paid quite less for a better room and service. July 28, 2015
Rated 5.0 out of 5.0 by Very good hotel We have stayed there twice in the last two weeks, and both times were very pleased with the hotel. The building is quite new, and in very good order. The staff were extremely friendly, helpful and professional. The location is perfect for the O2 and Greenwich. Parking can be tight when busy, but there were attendants on site who were very helpful and ensured that we found a space. July 25, 2015
Rated 4.0 out of 5.0 by Great location for 02 and Greenwich attractions The location is great for the O2, only a 20 minute walk away. The hotel is well kept and the cleanliness of the room was extremely good, so full marks for the housekeeping staff. What impressed us the most was the hotel staff. The Manager, Reception and Bar Staff were extremely helpful, friendly and courteous. What a great change to stay somewhere where you are greeted with a smile. Would stay here again and would definitely recommend this hotel. July 24, 2015
Rated 5.0 out of 5.0 by Such helpful staff Stayed for two nights as going to an 02 concert. As always with Holiday Inn Express you know what you are getting. The front desk staff checked us in quickly, provided maps of the area and arranged for a taxi. The room was slightly small but well equipped, clean - you are never going to get a good view from the window in this area. The breakfast was fine, nothing special but plenty of choice including some great pastries. After a long day out the bar is open quite late and lots of people are there relaxing, so a good atmosphere. It does suggest that it is ideally placed for 02 visits, but it is a 30 minute walk. That is ok after the concert but longer than expected pulling a suitcase in the hot sun, we would have taken a taxi had we known the distance. All in all a comfortable stay. July 24, 2015
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