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Rated 4.3 out of 5 by 406 reviewers.
Rated 4.0 out of 5.0 by comfort and convenience this hotel is perfect for when you go to the o2 as there is a car park and buses available nearby or a short walking distance always clean with welcoming staff only complaint I have is that the price is higher on the days of an o2 event - I can see why but find this very annoying as you do not get any extra facilities just a full hotel!! June 20, 2014
Rated 4.0 out of 5.0 by Hotel pleasant enough but need a car! Hotel very adequate but it is quite hard to get to without the use of a car and as we were exhibiting at the Excel we used the cable car but this costs and is still a long walk particularly with cases. This is a long way out of Greenwich Village and this was disappointing. Had to get taxi to Excel with suitcases which took time and is quite pricey. Hotel room adequate, very clean. Corridors bit scruffy. Breakfast good but hectic. Staff do not answer phone on reception! Not sure about the reception on first floor as you need key to use lift and bit of a problem with suitcases to get up first lot of stairs. Generally not too bad and reasonable cost for London hotel but bear in mind long way from most things except the 02. June 17, 2014
Rated 3.0 out of 5.0 by OK If you have a car OK hotel, a little expensive for the type of hotel, but that's London. Location isn't great, unless visiting the O2 so unless you have a car I would opt for a hotel located closer to tubes etc. June 17, 2014
Rated 5.0 out of 5.0 by Great hotel Me and a friend went to the O2 to see a concert and it is only a 15 minute maximum walk away from the hotel so perfect if you need a place to stay near that venue, we received great service from the staff all very friendly and welcoming, our room was lovely and the air conditioning was fab! The bed was really comfortable. Breakfast was good too better than most other hotels I've stayed in! I would definitely use this hotel again :-) June 15, 2014
Rated 5.0 out of 5.0 by good location for o2 arena We had an enjoyable stay at HIE. The room was quiet, cool and comfortable. Staff are always friendly and helpful. Value for money is the only issue - expensive for what you get. The reason we stay at this hotel, is that it is the only one within reasonable walking distance to the o2 arena. Will definitely be staying again in the future. June 15, 2014
Rated 5.0 out of 5.0 by Fab!! Overall it was fab, walking distance from the O2 (had been to a concert), friendly staff, comfortable bed...only downside was the aircon being a little noisy. I'm a light sleeper but my sister wasnt bothered by it at all!! Will use again if I go to the O2 again in the future :) June 14, 2014
Rated 5.0 out of 5.0 by Great stay, close to the O2 Arena Staff, room and breakfast great, lovely nights sleep 10-15 minute walk (well lit) to the O2 arena will definitely stay again and would recommend it to anyone. June 13, 2014
Rated 5.0 out of 5.0 by Great location for the O2 Great location for the O2 arena only 10 min walk away friendly staff and great accommodation. Will stay here again next time I am visiting the O2 June 13, 2014
Rated 4.0 out of 5.0 by Good Hotel Hotel and staff are excellent, Be aware that it is a fair walk from the station, the hotel does not have a shuttle bus. Also the rooms have no fridges or safes.Apparently it is normal in the UK for the "Express" not to have does facilities. I would stay again. June 10, 2014
Rated 4.0 out of 5.0 by Great hotel, friendly staff Our 4th visit to this hotel. Staff very professional and helpful. Quick/easy check-in/out. Great hotel for O2 venue. Only downside for me was the hard bed. Had to sleep on top of duvet to try and soften mattress. We did find the bathroom a little smelly, but resolved this by keeping plug in sink! Saying all this, we would not hesitate to stay here again. Thank you June 8, 2014
Rated 4.0 out of 5.0 by Great place to escape to A very welcoming and relaxed hotel, with clean, tidy and modern looks throughout. You have a great selection of choices for breakfast; and lunch June 6, 2014
Rated 4.0 out of 5.0 by Fab front of house staff Fab front of house staff, clean room with several fresh towels, plentiful free breakfast and a perfect location for visiting the O2! Just a 15 minute walk from the tube station and arena :) June 3, 2014
Rated 5.0 out of 5.0 by Food Food in the evening has improved a great deal, may it continue. June 3, 2014
Rated 4.0 out of 5.0 by Lovely hotel and great service Would have liked more choice with breakfast though June 2, 2014
Rated 4.0 out of 5.0 by Great Hotel but Bed was bad This hotel is great. Clean friendly and staff very helpful but the matteress was way to soft so soft that it dipped so much in the middle i felt i was sleeping in a V shape which was very uncomfortable but that was the only down side and I am sure not all the beds were like that. I was attending an event at the O2 arena which was about a 15 min walk away but there is also a bus that goes past the hotel which takes you to the tube station right by the arena so if you don't wanna walk you can still get there easily June 1, 2014
Rated 5.0 out of 5.0 by Great hotel near to 02 Always stay here for a concert at 02. Would have liked some Barry Manilow songs in the bar after the show. June 1, 2014
Rated 4.0 out of 5.0 by Good for O2 visit - Tiny Family room Our family stayed here for a concert at the O2 in May 2014.the location of this hotel is excellent for the venue - we travelled in a Taxi to and from the underground station due to luggage which varied for £5 to £8 for the same journey ! Without baggage it is easy to walk along a safe pedestrian area which took about 15 mins. My criticism is firstly in respect to the size of the family room which was "tiny" with the sofa bed down there was literally no room to stand between or at the end of the bed and sofa bed, and secondly the breakfast situation is atrocious ! There is one serving cabinet with one bowl of each item (sausage, egg and beans) it only hold enough to serve about 10 people then you have to wait for it to be filled up again. The queue for food was "massive" we waited for 40 minutes then gave up. There was only one poor waiter trying to clean tables so the dining area was dirty and cluttered. For the hotel to meet the anticipated level of service for a Holiday Inn they really need to sort the breakfast situation out. May 31, 2014
Rated 5.0 out of 5.0 by Perfect after visiting the O2 We took our 3 daughters to a concert at the O2, this hotel was within easy walking distance along a well-lit main road after the concert, took less than 10mins to walk there. The free breakfast was very decent and fresh, with a good selection of cereals, breads and hot food. The staff were extremely friendly, helpful and polite. The rooms were clean and comfortable. Our only complaint would be that, as our youngest daughter shared a room with us, this made the room rather cramped as a double bed and a sofa bed pretty much filled most of the space available. But, for one night, this isn't much of a problem. May 30, 2014
Rated 5.0 out of 5.0 by clean and comfortable I stayed at the hotel for one night after a concert at the O2. I was very impressed by the hotel and would very happily stay there again. The room was clan and comfortable. The staff were very friendly and helpful. It's only a 10 min walk from the O2 so very convenient. May 30, 2014
Rated 4.0 out of 5.0 by Friendly service from the staff Good stay at this hotel,nice,clean room, Friendly staff and good service, good choice of Breakfast. Good location of our visit to the O2 arena. You can walk to the arena and back. May 27, 2014
Rated 3.0 out of 5.0 by O.K, but tired.... Bed Comfortable, but room looks like its tired and not changed since I was there 5 year previous. Just a bit disappointing. Breakfast staff were friendly and helpful. May 26, 2014
Rated 5.0 out of 5.0 by Always great!! I stay here at least once a year as it is the closest hotel to the 02 Arena. I stayed for 2 nights for the shows I was seeing. The hotel is a short walk from the 02 & North Greenwich Station. The staff are very helpful & friendly and willing to assist with my food intolerance. The breakfast was excellent, a good selection with very attentive staff, you are welcomed at breakfast, food is refreshed and maintained efficiently. May 24, 2014
Rated 3.0 out of 5.0 by Traveling on This place was ok , the room was very cramped, we had twin beds. We stayed 4 nights which was a long time for such a small room not much room to hang clothes..there is a an excellent Chinese restaurant attached to building. It was easy to get around by bus and tube. The area felt safe. The staff were always there to help . May 23, 2014
Rated 5.0 out of 5.0 by Great service ! I have been to different area of holiday inn hotel several times and Greenwich were very special. The staff worked during breakfast time were very helpful and welcome for everyone . Love holiday inn so I booked another stay for my friend during my stay. May 21, 2014
Rated 5.0 out of 5.0 by Comfortable room The hotel and staff were excellent nothing was to much trouble for them May 20, 2014
Rated 4.0 out of 5.0 by Reasonable value for the cost The hotel is a bit of a walk from the N Greenwich tube but easy to access by bus from Greenwich. It's good value for the cost, having a clean and tidy room, good shower and towels. The bed was a bit firm for me but was OK. Breakfast, being free, was good with enough choice. Staff were pleasant and welcoming All in all, I'd stay here. Better than rivals at this price. May 14, 2014
Rated 4.0 out of 5.0 by Double room very good size Largest double room ecountered so far in all the HI Express we have visited. Meant that we could actually use the sofa bed as a sofa for two to watch the decent size flat screen TV, so it felt more like a living area, rather than just a bedroom. At HI Express we normally select various fruit salad items for breakfast. However the only wet fruit salad items at this one appeared to be tinned peaches. Adding a few other items such as tinned grapefruit and diced apple, melon etc would greatly improve the breakfast offering, which was fine in all other respects. May 12, 2014
Rated 5.0 out of 5.0 by Hospitality Would highly recommend and would return .Beds very comfortable and breakfast excellant April 27, 2014
Rated 4.0 out of 5.0 by Great Location for London and Marathon Start. On arrival staff were great, gave goody bag to my husband as they were one of sponsors of the Marathon. Hotel is in great location for O2 and getting around London tube station close by. Room was clean with tea and coffee facilities. Bathroom was getting tired, extractor fan did not work. The mattress was tired and old was a double bed and springs had gone as my husband and i rolled into the middle and did not get a very good nights sleep. Walls are very thin you can hear next door talking, not sure if windows are double glazed but you could hear a lot of noise from cars, sirens etc.. expected this though as was a saturday night. Sheets and pillow cases had old blood stains and other old stains on them this is quite off putting. There are plenty of detergents/bleaches you can use to remove blood/stains nowadays. Breakfast was a reasonable choice, but very much appreciated the early start breakfast for the marathon runners, thanks Holiday inn, there was porridge too. Could do with a little better choice on the fresh side, fresh fruit salad etc for breakfast. Couldn't fault the staff they were all very friendly and helpful. Would stay again as in good location. April 25, 2014
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