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Rated 4.2 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and comfortable room Stayed here to go to O2 Arena, and was great location. Staff were all very helpful and friendly and room was comfortable and clean. Would definitely recommend staying at this Hotel, and I will use it again. March 5, 2014
Rated 5.0 out of 5.0 by Greenwich a stones throw A nice modern hotel serving the O2, but if nothing is on grab it for a bargain and head into historic Greenwich. A modest walk, or No188 bus from outside. Excellent bar and breakfast area and free wifi. February 27, 2014
Rated 5.0 out of 5.0 by Excellent Service My mom and I traveled to London from California to see Taylor Swift at the O2. Because if its proximity to the venue, the Holiday Inn was an ideal choice for us. It was a 15-minute walk to the concert. We are not seasoned travelers, so we did not know what to expect from our trip. But the Holiday Inn at Greenwich exceeded our expectations. The management and staff were first rate in meeting our needs and were very conscientious in making sure that we were comfortable and had what we needed for a great vacation. Always courteous and pleasant, they were eager to help with everything from calling cabs for our excursions to downtown London to answering any questions we had. By the end of our short visit, we felt like we had gotten to know some of them. The complimentary breakfast, featuring a selection of hot and cold foods, was delicious--a great way to start the day. I cannot recommend this hotel highly enough, especially if the O2 is your primary reason for visiting London. February 25, 2014
Rated 5.0 out of 5.0 by Helpful staff Lovely staff at the hotel who were very helpful , location is great for the O2 would stay again February 23, 2014
Rated 5.0 out of 5.0 by Great hotel near to O2 My daughter and I stayed overnight as needed to be near to the O2 for a Taylor Swift concert and the Holiday Inn Express is so brilliantly close you can walk to it in only 15 minutes so a great choice. All of the staff were very friendly and helpful . The room was comfortable especially the beds with lovely fresh duvets, bed linen and great pillows ! The free breakfast was good with a small choice of hot food as well as lots of continental choices - the bread was lovely and fresh and the coffee was some of the best I've had in a hotel and it came out of a machine ! I am a Travel agent and will not hesitate to recommend the Holiday Inn Express to my clients. February 21, 2014
Rated 5.0 out of 5.0 by Good Hotel Experience The staff are very good, helpful and professional, but still have the "down-to-earth" touch as well. The hotel is clean and nicely laid-out, the room was very clean and had good facilities, including a comfortable sofa, large TV and good view of London (O2, cable cars and skyline etc). The shower & bathroom even comes with two dispensers of ready-to-use liquid soap which is also a shampoo! February 16, 2014
Rated 5.0 out of 5.0 by Thank you Clean, comfortable and excellent service from all members of staff. perfect location for O2, tube and general sightseeing. Will definitely be returning in the future. February 15, 2014
Rated 5.0 out of 5.0 by excellent service From time arrived to when we left the staff could not have been more helpful and pleasant The room was spotless We required an iron and it was available straight away Food was hot and plentiful and tables cleared quickly Would recommend this hotel to everyone February 14, 2014
Rated 5.0 out of 5.0 by Great hotel Enjoyed our one night stay, whilst in London to see Taylor Swift at the O2. Ideal stop over as O2 only a 10min walk away. Would definitely recommend, parking great value too. February 6, 2014
Rated 5.0 out of 5.0 by Comfortable beds, free WIFI! Checked in late Fri night for a three day stay. Lovely comfortable clean rooms. Free wifi for the duration ( I cannot abide the misery of some establishments that think they should charge in this day and age for this service) Beds were fantastic and very comfortable - had a great nights sleep. Breakfast was self service with great variety that included cereal, fruit, cooked and juices, tea or coffee. The later finish time of 10.30 on Sat and Sun is a bonus if you like a lie in. Bar was excellent too but 90p for a dash of mixer in my drink was a bit much on the drink bill receipt! ( yeah I know, we're in London) The hotel is about a 10 min walk from the tube station at the O2 but obviously quicker if you jump in a taxi. January 24, 2014
Rated 5.0 out of 5.0 by Great customer service and in great location for the 02! Had a lovely greeting upon arrival. Car parking for 24 hours was very reasonably priced and easily sorted. Rooms were lovely and clean and comfortable. Will be staying there again in October - recommended. Only a 10 minute walk from the 02. January 21, 2014
Rated 5.0 out of 5.0 by very nice place to live it is a valuable price to stay in holiday inn express. But, it is a little far from north greenwich underground station, you need shuttle bus to get the station, or you can have a 15 mins walk. January 19, 2014
Rated 4.0 out of 5.0 by Comfortable room and excellent reception service. Although the hotel was very good, the reception services were excellent and the room very comfortable, we were very disappointed with the breakfast, it was very bland and tasted very processed with no real flavour. The sausages were just sitting in grease and the scrambled eggs looked and tasted like they were made from a giant powdered mix. I think the hotel is good value but the breakfast service should really be looked at and brought up to date. Also the furnishings in the restaurant looked extremely dated and tired. The service we received however, was very very good. January 14, 2014
Rated 4.0 out of 5.0 by handy location for O2 and cheap parking Handy location and cheap parking for the O2 and not too far from Greenwich. Easy to get to from the A2 and M25. Breakfast is ok, but you can have as much as you want. Good balance between cost and comfort and will be staying here again. January 9, 2014
Rated 3.0 out of 5.0 by absolutely no problems i think it's a good solution for people try "correct price" and "good location" January 9, 2014
Rated 5.0 out of 5.0 by super service staff very politle and informative about the area and places to go and see. comfortable room with sofa and tv great experience would stay again.within easy walking distance to o2 with great views January 8, 2014
Rated 5.0 out of 5.0 by Excellent hotel! Perfect location when you go to events at the O2! Probably the biggest hotel room I ever had in a London hotel. Very clean room and friendly, helpful staff. Lots of choices for breakfast. The only thing I was missing was a little safe in the room. Would definitely stay there again. January 6, 2014
Rated 5.0 out of 5.0 by New Year's Eve break Had an excellent three day break. Hotel was just a short ride by bus or tube to all the major attractions. Staff were friendly an helpful. An all round good experience an would highly recommend it to anyone. January 5, 2014
Rated 5.0 out of 5.0 by Nice overall Hotel is nice and pretty good value for money. Downsides, the elevators are small and you have to use your key card to activate. This is good for security but you have to ask for two keys if one guest wants to stay in the room with the lights on. The location is good if you have a car but for walking, it may be a bit far from the station and Greenwich proper. Breakfast is better than expected with eggs and sausage on the menu as well as the usual rolls and cheese. I would stay again. January 5, 2014
Rated 4.0 out of 5.0 by Good location and very friendly staff Good location for O2 and the the tube station for going downtown. Great and friendly staff at the reception and bar. Somewhat busy during the complimentary breakfast. January 4, 2014
Rated 3.0 out of 5.0 by Cold night after a long day The room was fine, clean and fresh but I found the room to be very cold, and after unpacking and trying to get the heater to work I gave up and went to bed. I really couldn't be bothered with calling anyone out as I was tired so gave up and put more clothes on. As they would only make me move rooms and was too tired for that. Also a shame you have to pay for parking. December 29, 2013
Rated 5.0 out of 5.0 by Clean & Comfortable Stayed on Christmas Eve when hotel not over busy. Warm welcome & good information provided. Hotel clean & comfortable. Had early breakfast which was plentiful and adequate. Good value stay. December 28, 2013
Rated 5.0 out of 5.0 by fantastic hotel had a fantasic stay we visited the o2 arena just 10 minute walk away, beds were comfortable room lovely and clean, all the staff were friendly and helpful, enjoyed the breakfast will be staying again . December 26, 2013
Rated 5.0 out of 5.0 by FIRST TIME VISIT HIGHLY RECOMMEND HOLIDAY INN EXPRESS, THIS WAS OUR FIRST VISIT AND WE WILL CERTAINLY USE THIS COMPANY AGAIN. NOTHING WAS TOO MUCH TROUBLE FOR THE STAFF, THEY WERE THE VEST WE HAVE STAYED WITH. MANY THANKS December 26, 2013
Rated 5.0 out of 5.0 by a wonderful place to stay our stay was wonderful and comfortable. It's the place to stay if you're going to the O2 Arena as it's just down the road December 25, 2013
Rated 5.0 out of 5.0 by Stay here!!! Fantastic, clean and friendly and helpful staff We stayed for two nights, the only down side is the double bed, wish that could have been BIGGER!... Very clean room, VERY friendly and helpful staff, great value and free breakfast, can see the 02 from the window, Jubilee line close by, then walk outside for a bus, the bus stop is one stop away from the hotel, brought a ticket for London transport and that is all we needed each day , Couldn't recommend this Hotel more highly December 21, 2013
Rated 3.0 out of 5.0 by Not Bad I went to this Holiday Inn Express due to it's location. As promised it was a 15 minute walk from the O2 Arena ad could be seen from the Hotel. I was impressed by the cleanliness of the room and it was pleasant to stay in. The only disadvantage was it lacked a few luxuries useful of you are staying overnight. No shampoo and conditioner, so I was forced to clean my hair with body wash. The bed was very comfy and the room warm. Warning for those with sensitive ears, the hotel sits on a main road some some noise from the road, however this didn't bother me. Breakfast the next morning was average, Cereals, sausage, yogurt.. etc. However some bacon or a few pastries wouldn't go a miss. Overall not a bad stay, it is very convenient if you just want somewhere to stay near the O2. December 17, 2013
Rated 3.0 out of 5.0 by Refurbishment needed What a location for this hotel to be! If you don't want to pay for a taxi or know which exact bus you need, it is a good boring 15 to 20 minute walk from the Underground station (which it does say on the website). Though the hotel website gives you a choice of bus routes, why not just say use bus number 422 and get off at the first stop - Millennium School. This bus runs every day with a service between 5 am and 1 am and virtually every 20 mins or more frequent and when you get off at that stop you CANNOT miss the hotel. You do not need to list any more of the routes. This one is more than adequate. Upon arrival at the hotel one lift was not working and it was still not mended after 4 nights there and the other lift was temperamental. The hotel and room was cleaned very well but you can see that it is ready for a mid-life refurbishment, especially in the rooms. The windows at the end of the corridors need cleaning inside and out. English breakfast had no bacon - that is not an English breakfast! The one good thing about the hotel which you cannot argue about are the staff. Every one of them was very helpful and friendly. I would go again if they sort out the lifts, though like I said it could do with a mid-life refurbishment. December 16, 2013
Rated 5.0 out of 5.0 by Great service and central Another great stay at the Holiday Inn Express North Greenwich. Have used this hotel a number of times now, as perfect for the O2 and is central to visiting many places in London. The staff have always been very helpful. Would recommend this to anyone. December 16, 2013
Rated 3.0 out of 5.0 by Very expensive for what it is Stayed overnight on a visit to the O2 Arena. Great staff and quite a clean, presentable hotel but overpriced in my opinion and the breakfast was very poor. I think I might look elsewhere next time I'm in the area. December 14, 2013
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