Rated 4.1 out of 5 by 125
Rated 4.0 out of 5.0 by BristolPaul Great Staff
The staff were very friendly and helpful, a slight mix up when we arrived and found ourselves given someone else's room, but the staff were very apologetic and sorted us another room. Would defiantly stay there again.
November 29, 2013
Rated 5.0 out of 5.0 by marcar212 good comfort at reasonable price!
Good spot for a weekend trip, good for families,
close to the DLR, just 2 stops to the center!
Clean rooms, comfortable beds, English breakfast - the choice was a bit better in the Holiday Inn Park Royal last year.
But really ok for a reasonable price in London!
November 21, 2013
Rated 3.0 out of 5.0 by Niranie DETAILS MISSING
No welcome gift in room as platinum member
No points offered (300-500) based on free drink v points
Phone didn't work in room
Heating set at 17deg on a cold autumn night
Rooms were clean and well maintained
Staff helpful and pragmatic on check-in when my booking credit card was not with me
November 19, 2013
Rated 3.0 out of 5.0 by Stephen Did not receive wake up call
Asked for wake up call at 8 a.m.
Awoke on own at 8:30 so I was behind schedule from the get-go.
November 4, 2013
Rated 5.0 out of 5.0 by DFH7 Friendly staff, excellent wifi connectivity, attention to detail
Loved everything about my stay; staff were very friendly, rooms very clean and there seemed to be real attention to detail on the whole.
Didn't LOVE the bed and pillows, but I'm spoilt at home with a memory foam mattress. Also would've liked a choice of vegan food choices on the breakfast menu (non dairy margarine etc), we basically couldn't eat anything.
That aside though, price was very good for what was a trouble free stay with very friendly and helpful staff.
November 1, 2013
Rated 5.0 out of 5.0 by YorbaLinda NFL Weekend
Great hotel close to DLR, room was perfect clean and well looked after, all any visitor to London could want. Staff were pleasant and eager to help. Breakfast was great a real bonus , the hotel was full but the staff made sure everything was there for the breakfast.
November 1, 2013
Rated 4.0 out of 5.0 by laotsu8 Clean and comfortable friendly and efficient service
Was impressed by the friendliness and efficiency of the service on the Reception desk. The room was pleasant, comfortable and clean. The breakfast could have been better if there had been more choice. There was only sliced bread for example so better bread and/or some crispbreads would be an improvement. Didn't have cooked breakfast so can't comment on it.
November 1, 2013
Rated 4.0 out of 5.0 by BashyBoop One of the better Holiday Inn's that I've stayed in
Our welcome could have been better... the girl on the desk wasn't rude, but not friendly either! She did however change our room to a double room rather than a twin, when she saw that we were a couple, which was great.
The room was large, clean and comfortable. There were no noises to keep us awake and the bed was comfortable.
We didn't use the bar.... but it was still open at 2.20am when we returned to our room, with quite a lot of people using it, so this is good if you like to have a drink!
The breakfast was my main let down really... there wasn't a lot of choice of fruit or cooked breakfast.
Check out was pleasant, although we weren't told when we left that we needed a token to leave the car park, even though the member of staff had just done the transaction with is for paying for our car park use. This meant that my husband had to leave the car at the barrier to go back inside and get a token, which was annoying!
Overall, this is one of the best Holiday Inn's I have stayed in and if I was in the area, I wouldn't hesitate to stay again.
As I side note, while we were staying here, we visited The Narrow Restaurant, which is only a short walk away... the food was lovely here and it overlooks the Thames. I would recommend a visit here too if you have the time.
October 30, 2013