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Rated 4.1 out of 5 by 271 reviewers.
Rated 4.0 out of 5.0 by Great Staff, but uncomfortable sleeper sofa bed Overall I would strongly recommend this hotel. My family stayed in the room, so we had to utilize the pull out sleeper sofa, which had a VERY uncomfortable mattress. I didn't ask for a topper, so I am not sure if they would have provided one or not. The main bed was comfortable. The carpet in the room looked dirty and stained. We chose not to go barefoot in the room because of this. Other than the above two items, the stay was quite nice. Breakfast was good and the staff were quite helpful until 10am, when all cut off VERY promptly. For people coming from many time zones away, this was difficult, so we did wind up missing breakfast twice, once only by about 5 minutes, which was frustrating. Food that we did eat was hot, tasty, filling and they had a pretty good variety. They also went out of their way to provide my son with Gluten Free choices, because of his wheat allergy. Initially a front desk person was somewhat rude, but when I mentioned this to the other person working, he corrected the situation immediately and after that she was very pleasant. She even gave me some of her own hand lotion, when my hands were dry, because the hotel doesn't provide lotion. The hotel doesn't provide a safe in the room and the ones at the front desk were tiny (basically only for passports), but they were willing to hold our computer bag at the front desk daily for us. September 25, 2014
Rated 4.0 out of 5.0 by Near the DLR Ok hotel- good location by the DLR. Next to a cement plant so don't expect too much quiet. September 22, 2014
Rated 5.0 out of 5.0 by Comfortable and efficient Hotel This Holiday Inn was convenient for our purpose and easy to find. We appreciated the fact that we did not need to vacate until 12..00 noon the next day and breakfast was available until 10.00am. September 22, 2014
Rated 1.0 out of 5.0 by Not again No comfortable bed - I actually checked out sooner !! September 21, 2014
Rated 5.0 out of 5.0 by wifi and breakfast included this hotel was ideal close to transport links and had a secure car park. the rooms were very comfortable and the staff were helpful and friendly. I would definitely stay here again. September 16, 2014
Rated 4.0 out of 5.0 by clean hotel and efficient service Chose this hotel for a leisure break because of its location with good transport links to central London Was impressed with the service from the staff - comparable to 5 star hotels in the far east I have stayed in Room was standard HI express - very clean and all functions worked - would certainly consider again if I had to stay in London in future September 14, 2014
Rated 5.0 out of 5.0 by Excellent stay An excellent stay for the Greenwich tall Ships festival. Found the hotel excellent value and very comfortable throughout. Also very convenient for local transport links, making travelling around London very simple. September 12, 2014
Rated 4.0 out of 5.0 by Good, basic hotel in Limehouse I found hotel after driving around area for a while - my sat nav did not help. However, once at hotel I found good parking facilities. I enquired about a restaurant and was directed to a good (if large and noisy on a Friday night) Italian one in the area by desk staff. I am not sure much is available in the area. September 10, 2014
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