Rated 4.0 out of 5.0 by Jackieab OK, but no Fairtrade
The hotel provides value for money, but as a socially responsible hotel group would be much improved by making available Fairtrade marked coffee and tea instead of the dreaded Nescafe. Cafe Direct and Clipper Fairtrade products would go well with the image of social responsibility.
May 12, 2013
Rated 3.0 out of 5.0 by Tray52 Slight disappointment
On the whole our stay was ok just a couple of issues. Feeling chilly in the evening we both felt that the bedding was not welcoming, warming or indeed remotely adequate. The covers were thin and small on our twin beds and there were no blankets in the room that we could have used. This is the first time i have stayed in a hotel and not been supplied with additional bedding should we need it. Also there was only one bath towel which I consider to be very bad and the one we had was rough and felt horrible to use. We had friends stay in two other rooms the same night and they had no bath towels supplied at all. Also taps yucky in bathroom and plug smelt.
Breakfast was pleasant so that helped the lack of comfort in the room.
I had intended to mention it when I checked out assuming I would be asked if everything had been ok but I wasn't asked and was treated quite abruptly by the reception staff as usual without a smile.
May 11, 2013
Rated 5.0 out of 5.0 by Mollymols Very impressed
Great stay, close to the O2 which was perfect for our stay. Would recommend.
May 11, 2013
Rated 5.0 out of 5.0 Beyonce and shopping trip from the isle of wight
It was my daughters first time driving on the motorway so we set off from the isle of wight with plenty of time. She was a natural and arrived way ahead of schedule but this was no bother to the waiting reception staff. The date was friday 3rd of may and the two young girls on reception were fabulous. They advised us that checking in was in a few hours and allowed us to leave our car in the car park and venture off for an afternoon of shopping. Having stayed in some of the best hotels around I can honestly say those girls could teach them a few things about customer service and friendly welcomes. Top marks to the holiday inn for looking after their customers.
May 9, 2013
Rated 2.0 out of 5.0 by BlancaJohn Overpriced
Driving to this hotel I found it difficult to find, even local taxi drivers could not direct us.
The room was small, the 'Sofa' bed, provided for a third adult was very small.
Similar problems in the breakfast room, trying to 'Save Money' the staff were slow to bring out sufficient food. Cost cutting and profit at this Hotel is effecting the image of the brand.
I wanted an overnight stay prior to flying out the following morning from City Airport, fully intending to drop off the hire car that night and taking public transport. Trying to locate the hotel left us arriving late, parking at the rear of the hotel and walking to the front is not a safe experience. Parking charges apply and the extra days car hire together with an overpriced, Monday booking did nothing to enhance the stay.
May 8, 2013
Rated 4.0 out of 5.0 by Rmsc Ideal location to travel to central London.
Very pleased except for the breakfast selection, which, compared with other 'Express' hotels, didn't offer such items as flavoured yoghurt or fruit.
May 8, 2013
Rated 4.0 out of 5.0 Great Location, But Bed Too Small
1. Closeness to Canning Town DLR
2. Quietness despite being near the track
3. Courteous staff.
4. Variety of TV channels
5. Good room size
1. No variety in breakfast. Same every morning
2. Bed too small for a couple. Minimum should have a queen sized bed option.
3. Should have some financial channels on TV, like CNBC or Bloomberg.
May 5, 2013
Rated 4.0 out of 5.0 by Japonicastar I would return if going to O2 again
We stayed in this hotel to see an act in the O2 recently.
Whilst my friend and I only stopped for one night, the twin room provided was clean and a decent size. Tea and coffee facilities are available in the room as is dove hand soap/shower gel.
We had a room on the first floor and I was worried that the road noise may keep me awake but it didn't. It is a wide, big road but it didn't seem a particularly busy one.
The O2 is easily accessible and Canning Town station is not even a 5 minute walk away.
We did have to queue to get into the underground station at North Greenwich after our show had finished, but as soon as you get down the escalators to go eastbound back to the hotel, the amount of people diminishes so it was easy and safe.
I would definitely stay at this hotel again, breakfast was decent and my only criticism wold be the staff weren't friendly or chatty, but that may be personal choice.
I would recommend.
May 4, 2013