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Rated 3.9 out of 5 by 401 reviewers.
Rated 3.0 out of 5.0 by Holiday weekend stay Friendly staff, clean hotel and adequate. Price for what you get expensive. Cramped space difficult to lay out clothes and lack of hanging spaces nowhere to put cases and no easy chair to sit on. October 9, 2015
Rated 4.0 out of 5.0 by Basic but clean and central Located near public transport. This small room property needs a major refurbishment due to the dated fixtures and furniture like the windows where they open the old fashioned way making them thin hearing all the noise from the streets. They evening provided ear plugs small nice touch!small basic bar with reasonable selection. Staff were polite and professional. October 8, 2015
Rated 1.0 out of 5.0 by Do Yourself a Favor The staff is fantastic. I mean really outgoing and engaging. The rooms are small compared to what you get for your money in the U..S.A. One power outlet in the room. Not by the bed at all. There is not any AC in the room. It can get very warm. The window in our room was about 7 feet off the ground and did not open very much. In the late fall, winter and early spring it might not be bad. The room was very warm during the day as the afternoon sun shined through the window directly into the room. The small fan did not really help. The breakfast was the same thing EVERYDAY!!! Nothing changed. The internet in the room was fairly fast and they gave us enough pass codes to accommodate all of our devices. The TV is the smallest TV I have seen in a long time other than a work monitor. The storage is lacking. There are no drawers. October 4, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Fantastic stay, thank-you team IHG¬! Well done to the team! October 4, 2015
Rated 4.0 out of 5.0 by Small but clean room, shame about the smell. The hotel is in a renovated terrace so I understand the room is smaller than normal and I can live without air-con for one night and the address was both close to my conference and Victoria station so easy to connect with the rest of London. There was a rather odd smell though in my room and I think someone was unwell at some point and the smell was still rather strong. Overall though, and despite the smell, I had a decent night's sleep so no real complaints. September 29, 2015
Rated 3.0 out of 5.0 by High price, Sub-average standard Having booked this hotel because it was one of the few Holiday Inn hotels available and close to the Centre, I was very disappointed. Staff was friendly when I arrived, but getting up with the lift to Floor 5 took quite some time: the lift is extremely slow. The room was small what was to be expected but the carpet and the chair had quite a number of spots. Electricity outlets were scarce, lighting at the bedside was insufficient for reading. Breakfast was very modest to put it mildly. Overall, the hotel is not at all worth the price. September 26, 2015
Rated 4.0 out of 5.0 by Convenient Location The hotel was in a very convenient location for our requirements (Victoria Palace for Billy Elliot and Vauxhall for Trains to Twickenham). Check-in was easy and despite arriving early they managed to get us into one of our rooms. The rooms were small (but what you expect for London and the Price) and a tad warm with a wall mounted fan to cool the room (the windows open, but the road can be noisy out front). Breakfast the next day was better than we expected and set us up nicely for the day. September 23, 2015
Rated 5.0 out of 5.0 by Good location and friendly staff Good location and friendly staff made our stay enjoyable September 23, 2015
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