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Rated 4.0 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by A good base The hotel proved to be an excellent base whilst visiting our son in nearby St George's Hospital in Tooting being within walking distance. It provided a quiet and relaxed atmosphere in the room and guest areas at a stressful time which was just what was needed. The reception staff were particularly helpful and understanding when our plans had to change at short notice. September 11, 2014
Rated 5.0 out of 5.0 by our stay The reason for our stay was my Wife and I were receiving treatment at St Georges Hospital and wanted to stay close by. The staff were excellent and very understanding to our needs. I couldnt thank them enough. September 8, 2014
Rated 3.0 out of 5.0 by It was ok, but I was a tad disappointed I would recommend the hotel as the rooms and layout was ok, good location and lovely Walk in shower in rooms. It was nice to know that breakfast is included and having free wifi was awesome. Cons Try and get a room at the back through as traffic is very noisy and check if air con works as room was sooooo hot! You will need to keep some water near by! Also try to have as little to do with reception as possible, the management were very rude and rather condescending. September 4, 2014
Rated 5.0 out of 5.0 by Schönes Zimmer und der Service ist super. Wenn ich nach London komme, werde ich wieder meinen Aufenthalt in diesem Hotel verbringen, da mir die ruhige Lage gefällt und die Underground-Station sich direkt gegenüber dem Hotel befindet. Wenn man in die Stadt hinein will, braucht man nie umzusteigen, das finde ich toll. Die Hotelmitarbeiter waren sehr zuvorkommend und sehr nett. Das Zimmer hat mir sehr gefallen, sehr rein und schön eingerichtet. Das Zimmer wurde jeden Tag aufgeräumt, Handtücher wurden gewechselt, es hat sozusagen an Nichts gefehlt. September 3, 2014
Rated 5.0 out of 5.0 by Nice hotel, great staff I stayed for three nights. I wrote ahead & asked for a quiet room and they obliged with a room at the end of the top floor, overlooking the park and it was really quiet. I did hear the occasional siren but that wasn't a problem. The room was a standard HIE room but that's not a complaint. The staff was great. Nigel in particular was sympathetic and helpful when my suitcase didn't arrive until 34 hours after I landed. Everyone I spoke to there seemed concerned and did what they could to assist. As others have said, the hotel is a stone's throw from the tube station so I felt safe there at night. Breakfast was the standard HIE breakfast. The bed was very comfy & there was also a sofa. The lobby was nicely decorated & there was a 24-hour bar. Also a huge Sainsbury's/M&S store very close by. If you don't mind a bit of a long ride (20 minutes or so) to Central London (on the Northern Line) you can stay here and save money compared to the hotels right in the heart of the city. September 2, 2014
Rated 5.0 out of 5.0 by Great Service Great hotel if your visiting London 2 min from tube station then 25 mins from centre of London, great clean hotel with good staff Thanks August 30, 2014
Rated 4.0 out of 5.0 by Optimale Lage Modernes Hotel direkt neben der U-Bahn-Station, angenehmes Ambiente, sehr zuvorkommendes Personal, an der Strassenseite etwas laut August 23, 2014
Rated 3.0 out of 5.0 by Has been better Contrary to my previous experience at this particular hotel, HIE seems to have gone to extra lengths to skimp on everything. Breakfast trays are no longer there, the lighting in the room was insufficient and the refurbishment seemed to be only in the public areas. While I expected the pillars to be gone from the middle of the corridors on the first floor, there they were standing proudly, so you have to squeeze past them with your suitcase. The room was worse than before with a scratched writing desk, lumpy mattress and pillows that were flat ("soft' and 'firm' labels were misleading, they were all the same). The only plus is the proximity to the tube station and Burger King and Sainsburys nearby but the hotel itself isn't worth it now. Breakfast menu is boringly same year after year; and the staff, though the same, has gone surly, with the addition of some new faces who are even surlier and not very helpful. August 21, 2014
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