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Rated 4.0 out of 5 by 188 reviewers.
Rated 3.0 out of 5.0 by Convinient Location Hotel is only 2 minutes walk to bus station and underground station. 10 minutes walk to village mall and supermarket. Variety of halal food cafe and restaurants within 10-20 minutes walk. September 25, 2013
Rated 4.0 out of 5.0 by Excellent customer service Staff very friendly and helpful. Good location opposite the tube and near bus stop. Clean, well maintained room. Breakfast wasn't great and internet connection not reliable. September 25, 2013
Rated 4.0 out of 5.0 Good hotel, shae about the bed The only thing that let down this stay was the bed. The mattress had clearly seen better days, hard and dipped in the middle, Also the "plastic" under-sheet made the sleeping conditions a bit sweaty! September 18, 2013
Rated 5.0 out of 5.0 by Best HI Express Having stayed at a few express hotels this was by far the best. Recently refurbished and spotlessly clean. However what really made it was the reception staff, so friendly and helpful, they went out of their way to make sure we had a comfortable and enjoyable stay. Also great location across road from Colliers Wood tube station. September 12, 2013
Rated 4.0 out of 5.0 by Excellent staff Hotel was really easy to get to from the tube station. Very clean and comfortable. Wee bit noisy when things were getting delivered,(our room was at the back of the hotel). Good selection of food at breakfast. My only moans are the columns that are in the middle of the passageway to the rooms and that there is no toiletry extras like shower cap, body lotion etc. Would recommend for a quick stay or doing a bit of touring around London. September 5, 2013
Rated 4.0 out of 5.0 by Good position, good bed and service Hotel near underground station (Collier's Wood, Northern Line), Service and room are good as hotel of this category. Continental breakfast. Ovarall valutation is good. August 27, 2013
Rated 1.0 out of 5.0 Terrible customer service and awful breakfast Personally I would not stay here again. Breakfast was beyond poor, burnt rock hard sausages, no bacon, rubbery scrambled eggs and not enough plates and mugs. Staff no where to be seen. Rude receptionist who lost a booking by looking at the wrong day, no apologies just VERY rude. Only positive was the room was clean and the pub next-door is great. August 27, 2013
Rated 5.0 out of 5.0 by Caring and Friendly I stayed at the Holiday Inn Express in Colliers Wood so as to be near St George's Hospital where my husband was recovering from emergency heart surgery. The staff never once forgot why I was there, always asked after my husband and how he was doing, and this was during a very busy Wimbledon week, where you might well have expected them to assume I was watching the tennis! Very well done, to all the staff, and thank you sincerely for making my difficult stay in London as caring and homely as possible. August 26, 2013
Rated 5.0 out of 5.0 by Great location For me even if this hotel is not in Zone 1 there is no problem by the underground to reach all what you need in Central London. The stuff is very friendly and felt like part of the family after staying for more than a week. Even if you need to reach Heathrow Airport a 75 minutes ride is not a problem. August 25, 2013
Rated 5.0 out of 5.0 by Great family room We had a family room, with double bed and a double sofa for the kids to share. A great big tv, that amused the children! The hotel / rooms were very clean and looked newly refurbished. The staff were helpful, the parking ample, quick and easy buffet breakfast, and sited adjacent to Colliers Wood underground station, it couldn't be better for a no fuss weekend break to London with the family. We took the children to the science museum, and it took no more than 30mins on tube. Situated on a main road made access in easy, but traffic noise might be a problem for a light sleeper. (The kids enjoyed all the bustle and especially the double deckers!) Would definitely go there, or one like it again! August 21, 2013
Rated 5.0 out of 5.0 by Love This Place - Great Staff, Accommodations, Location - EVERYTHING! This hotel was excellent - my experience was great! If you use public transportation, this is a perfect location. It's in London (south#, but very reasonably priced - literally across the street from the Tube and the bus drops you off about a block away. Walking at night was not an issue, and it was just me #a woman#, my seven year old son, and my dad. I was very impressed with the FREE breakfast and the hours were very long! Some of the items were the same every morning #yogurt, eggs, cereal, etc.# but they also had a variety of food #fresh fruits, breads, meats, etc.). Great breakfast. The rooms were good-sized, clean, and comfortable. The shower had great pressure and the whole hotel was very quiet. We had a street-facing room and with the windows closed you could hardly hear a thing going on outside. And we were on the first floor! The staff was incredibly friendly and helpful - the manager who worked mornings during the breakfast rush worked his butt off with a smile on his face the whole time! Everyone speaks multiple languages, too, which I know was helpful to al lof the travelers. Great hotel, great price, great location - I would recommend it to anyone! Thank you! August 21, 2013
Rated 4.0 out of 5.0 by idea location , nice hotel Nice room , close to tube station , car park facilities August 16, 2013
Rated 4.0 out of 5.0 by Great location Great location, literally opposite the tube station and parking service for travelling into central london. Secure parking and great value for money in london. Would definitely stay here again ! Would have stayed here if knew about it earlier! August 16, 2013
Rated 4.0 out of 5.0 by Great staff, a fine stay Great stay, convenient to tube, good local eating, very friendly and helpful staff. Inexpensive internet might have helped. August 12, 2013
Rated 3.0 out of 5.0 by Comfortable room. Comfortable room with excellent disabled friendly bathroom facilities and a good night's sleep. Air con was welcomed as weather was unusually hot at the time of my visit. Shame about the lack of personnel on duty. We waited over 15 minutes at the bar, hoping for a welcome drink in cool, clean surroundings. Only 1 visible member of staff on reception, who could not find time to serve us. If we had wanted to order dinner, there was no-one to take the order. I could not see evidence of a kitchen, although menus were provided. Disgusted we went next door for a cheaper drink with immediate friendly service. I voiced my concerns to Reception as I left early the following morning. August 10, 2013
Rated 5.0 out of 5.0 by all excellent. we stayed in this hotel 3 yrs ago for 3 days and found it good, this time we stayed for a week and with the renovation to the place its excellent. upon arrival 4hrs before check in, we was greeted with friendly staff and could get a coffee and breakfast whilst our luggage was in the office. rooms were clean and changed everyday, breakfast was great good variety (could add bacon) the biggest advantage for this hotel is the tube station outside. overall a very good stay and will be returning. a big thanks to all staff from room 109 August 9, 2013
Rated 2.0 out of 5.0 by Not up to par with other holiday inn express I have stayed at quite a few Holiday Inn and Holiday Inn Express and I found this one below the usual standard. I stayed for one night with my Wife and 2 children in a family room and our first issue was that the sofa-bed in the room we were assigned was not set up and had no linen. Additionally the air conditioning unit was leaking although we were told there was no other room we could be moved to, nor could the unit be fixed due to personnel availability. Finally the breakfast was especially disappointing. There was insufficient capacity for the number of guests. We had to wait for a table to become available... Then we had to wait for bowls, cups, cutlery to become available. Then we had to queue for 5mins for each item of food or drink we wanted. The food on offering was less than at any other similar hotel I have stayed. Overall a bit disappointing. August 7, 2013
Rated 3.0 out of 5.0 by Not he the best experience Stayed in many Holiday Inn hotels before, including this one. This time, it was altogether poor experience. The extra bed for my son was really bad ( a mattress that was not enough to shield the springs of the sofa bed), the room was really small with the sofa bed that we couldn't get to the window at night to open it.The staff was confused about the charges for wi fi (which should have been free for me as a Priority gold plus customer) - they told me that I have to pay and then had to show them the web page of Priority Club benefits page!) Anyway, the main reason to stay there is the proximity to tube station, so will have to go back! August 7, 2013
Rated 3.0 out of 5.0 by Comfortable room and hotel, superb location This hotel was chosen for its proximity to Wimbledon and easy transport links to various areas of the city. It did not disappoint! The room was comfortable although a bit more storage e.g. a set of drawers, would have been welcomed specially as our stay was for 5 nights so our luggage was not minimal. The room was cleaned every day - I did feel I had to remake the bed on a couple of days though. All staff were very helpful and professional. Overall a very pleasant stay and we will be back. August 4, 2013
Rated 4.0 out of 5.0 by Excellent Location Stayed at the Holiday Inn Express Wimbledon South during a trip to London to visit the Olympic park for the anniversary games. This hotel is a great trade off between price and location. At only 35 minutes from the centre of London via the tube it is ideally located, especially when you consider that the station is only across the street. There was ample space in the room for our group of 2 adult and 1 child. The reception staff were excellent and very attentive. I recommend this hotel and will definitely be staying here again. August 4, 2013
Rated 5.0 out of 5.0 by Clean and comfortable rooms and good service Very welcome clean and comfortable room at the end of a long journey. Very friendly and helpful staff. Lovely shower. I used the computer in the lobby to avoid paying for the in-room internet fee which was easy enough to do. August 3, 2013
Rated 4.0 out of 5.0 by Nice room but can be disturbing Third time I have stayed here and on each occasion the treatment by the staff and rooms have been of a quality that i do not hesitate to return when necessary. One 'ISSUE' is the very limited menu - so limited I hesitate in calling it a menu. Saying that there is plenty of food options in the neighbourhood - which maybe why. Breakfast I found to be variable on occasions all the options they have listed are available other times somewhat limited [although I have to admit I am an early starter and it may not all have been laid out]. Another issue is the local traffic noise - I have only stayed in rooms towards the front of the hotel and get to hear all the traffic but mainly Emergency Services, and on another occasion I was awoken by the delivery or waste collection services early morning (5am). I suspect rooms to the rear facing into the park would be best. PS Get the safe fixed please August 1, 2013
Rated 2.0 out of 5.0 by Room good, service disappointing The hotel amenities are fine, and offers reasonable accommodation. Room was comfortable, air conditioned. Disappointed with the training staff had received, went to the bar in the evening and asked for gin and tonic, was asked what this was. Had to point to bottle, then was asked what tonic was, again I pointed and said "next to the coke". Pretty bad for bar service. Was asked if I wanted to charge it to room, I said yes, then was told I couldn't...I got my card out to pay, at which point I was taken over to reception as the bar couldn't do card transaction. I was then asked if I had cash as it would be easier. Breakfast was adequate, hot choice very limited (scrambled eggs which tasted not much like eggs, baked beans and sausage). Not the best experience of a hotel, but far from the worst. July 31, 2013
Rated 4.0 out of 5.0 by Comfortable and convenient. I had already stayed a couple of times at this hotel but this time I had my two teenaged grand-daughters with me. It is extremely handy for the station just across the road and as we were spending three days sight seeing, it was ideal. Good choice of breakfast on a help yourself basis and comfortable lounge to sit in. It is simple, comfortable and guest-friendly. Just what I wanted. Thank you. July 31, 2013
Rated 3.0 out of 5.0 by Hot property This is a popular hotel, so book early. The rooms are generally very nicely laid out with space to move (Family room Dble & sofa bed) although one critisism is the Air Cond - this is set on arrival [plugging in of your room key card] to 25 degrees - this might be nice in winter but not summer when the outside temp was 29 C and all you wanted to do was cool down. at the other end of the thermostat it only went down to 19C again just not cool enough for me! Windows were restricted - for safety reasons - but this also restricted the ability to cool your room down to allow a comfortable nights sleep. It would seem that on this visit they had problems with deliveries from their suppliers such that no beers in the bar, I also noticed some items were not on display at breakfast? Food Menu is very limited, in fact when I had the Lasagne is was Warm but by the time I got to the chips these were now cold so had to leave them - all I got was a simple 'sorry' on this occassion. I have to admit though that the staff have always tried to be as helpful as they can and always with a smile. July 20, 2013
Rated 5.0 out of 5.0 by Very Good Stay overall Very good overall stay: Easy access by Tube Very friendly and helpful staff Clean and comfortable rooms Complimentary breakfast except for the horrible sausages (cold cuts would have been better) July 18, 2013
Rated 4.0 out of 5.0 by Convenient location We stayed during first week of July. Pros: - Hotel opposite underground tube station. - Reasonable price for this location (30 min tube ride from downtown). - Close to grocery store (Sainbury's) and inexpensive restaurants (I recommend Istanbul) - Free breakfast Cons: - room a bit small for sleeping 4 people. Sofa bed was not flat - bed not very comfortable - charge for internet access July 17, 2013
Rated 5.0 out of 5.0 by Good experience VEry accessible from the tube as right opposite Colliers Wood station via a zebra crossing. Clean bright room with all essentials required for a short stay.Only slept there so didnt need a room with a view. Breakfast a little disappointing as i like a full english but, have to admit there was plenty of choice from scrambled egg,sausage and beans to croissants, fruit etc July 13, 2013
Rated 4.0 out of 5.0 by Staff makes the difference at this good budget class hotel Hotel is modern and clean. Staff is excellent. Be sure to book "Standard Mini Cab" in advance if coming here from airport. Book via hotel to save $. Read complaints in bkfst. Don't understand them. I was there for 9 days. Hotel was full every day. Food was good and plentiful every day under toughest circumstances. Staff does great job. Thanks Florica and the others. Rooms are more than acceptable for class. They are clean. Wish there was a gym, but no luck. If I needed to stay in Colliers Wood again, I would stay here If you are there for Wimbledon Tennis at AELTC, plan on 12 GBP each way in private taxi. Public transport is not realistic. Good food options in walking distance. July 10, 2013
Rated 4.0 out of 5.0 by Nice & quiet, good service. Food available...pillows need replacing. Had a very nice experience at this Holiday Inn Express South Wimbledon. Welcomed at reception, just about understood as everyone seems to speak so fast who works there :0) .....Room was clean, modern and comfortable. Very quiet place, slept well BUT please buy new pillows - This was the only let down, didn't spoil the stay as I was so knackered that i'd have slept anywhere. Had a meal there also in the evening which was a bonus. The lady who worked in the kitchen I must commend as she was very helpful and worked so hard to please everyone....thanks, hope that praise gets to you. Bar open all night but was quiet, didn't hear the bar from our room. Full range at breakfast. Would have liked to have seen an itemised bill at checkout but it all added up correctly so no worries. We'll be back. (Twin room) July 10, 2013
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