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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Very comfortavle room. Excellent hotel for the price. Very clean and comfortable room. Quiet room made it easy to sleep. Good breakfast selection. Highly recommend this hotel. November 6, 2014
Rated 3.0 out of 5.0 by Good room, food left a lot to be desired Classic HIE room: clean, quiet, lots of pillows, everything you have come to expect. The breakfast, not so much. It had limited options, and few healthy items. By 7:30 the fruit was gone, and the eggs were sparse. Pastry was heavy on the sugar. All and all a cheap set up, especially the lack of fruit, and it did not look like they had just run out. There was no empty space for it. November 6, 2014
Rated 5.0 out of 5.0 by Very nice, new hotel Great hotel, right off interstate. Very convenient. November 6, 2014
Rated 5.0 out of 5.0 by rdot Very nice hotel, Staff was great and good night sleep October 31, 2014
Rated 2.0 out of 5.0 by Overall quality not up to standards of the past I do a lot of travel for business and R & R with my family. I spend approximately 4 nights every month in a hotel out of town. I usually select Holiday Inn Express or similar quality hotel as both have met my every needs in the past. I have used 3 different Holiday Inn Express properties since becoming an IHG member only to discover that all 3 properties including this one was a disappointment from the usual excellent service and quality. I find the quality of Holiday Inn Express offers no better value as hotels of what used to be lesser caliber. I will not book another room with Holiday Inn Express or any property associated with IHG. October 30, 2014
Rated 5.0 out of 5.0 by Great Bed-Clean Room The rooms are very nice and clean. I've stayed in several hotels recently and this was by far the most comfortable mattress I have experienced. Loved It! October 28, 2014
Rated 5.0 out of 5.0 by Nice Hotel I had a really good experience at this hotel. The room had plenty of room to spread out and work in. The fitness center was decent for a hotel, and breakfast was fairly nice for a complimentary breakfast. The staff was nice and friendly. On the whole, I would definitely stay at this hotel again. October 23, 2014
Rated 5.0 out of 5.0 by Great Staff We stayed at this hotel for 2 hours the morning of October 11 and for about 6 hours the morning of October 19. We used it as a break for our long drive and will do so again in the future. The staff both times were helpful and very understanding about our odd stay and provided us with lots of extra towels and breakfast. We will stay again in 2015. October 20, 2014
Rated 5.0 out of 5.0 by Front desk people love jokes Great place to stay. Front desk people went out of their way to help with everything. Food was good and hot. October 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very clean and the service was great. I would recommend this Holiday Inn Express. The staff was very helpful. This is my favorite HIE we have stayed. October 14, 2014
Rated 3.0 out of 5.0 by Staff and Amenities The staff at this location was very helpful and did a great job. They were welcoming and nice when I walked through the door. They took the time to explain the area and amenities they had available at this property. The Amenities were nice, including the fitness facility and office. Unfortunately, I had to use the office because the internet was giving me trouble but eventually was fixed after I called the tech line provided. The two draw back to this location was the cable and internet connection. If a location is going to provide cable television you would hope that it would work. Also, the bathrooms needed a little extra cleaning. October 13, 2014
Rated 4.0 out of 5.0 by Nice place to stay for the value Recently stayed at this hotel in Macon on a trip to Knoxville. We had the king size bed and it was very nice and comfortable. Had a great nights sleep. The breakfast was a little lacking as the pancake machine did not work and the selection of scrambled eggs and turkey sausage left a little to be desired. But there was selection of bagels and cereals and the coffee was enjoyable. And the cinnamon rolls were awesome!! Overall, for travelers looking for a good nights sleep at a decent price for a Holiday Inn Express, we would recommend staying here. October 13, 2014
Rated 5.0 out of 5.0 by great person at check in desk this was a pleasant stay at your facility. The pillows were just right for me as to their firmness. Most are so big, hard and will not conform to my head resulting in a sore neck the next morning. October 10, 2014
Rated 5.0 out of 5.0 by Clean I was there only for one night but the stay was very pleasant. The employees were very friendly October 9, 2014
Rated 5.0 out of 5.0 by national Parks Vacation 2014 Staff gave us a warm welcome. The lobby and dining area were very attractive. Great place, great comfort, good value. Thank You October 9, 2014
Rated 2.0 out of 5.0 by Bewildered and unhappy weekend Let me start off by staying that I called IHG to make sure that they notated that I was a Platinum Elite Member and that I would like to receive an upgrade when we got there. We stayed two nights too. Well when we got there the man at the desk would not let us have one. He also did not recognize me as being a Platinum member or did he ask me if wanted the points or the gift. That makes him three for three on the things you are suppose to do which he did not do. I was very upset and surprised. I did talk to the manger and she was very apologetic about the whole situation and tried to make things better. October 8, 2014
Rated 4.0 out of 5.0 by lets go great stop on way to naples and close to cracker barrel; safe area; good gas stations October 8, 2014
Rated 5.0 out of 5.0 by Billing As stated earlier in the survey, my bank account has been charged twice for the same stay, and no corrective action has been taken to resolve the issue during the 24 hours since notifying the management of the issue. This is very disappointing since this is an excellent halfway point on our trips to Florida. The parking area is well suited for our use since we are towing a trailer on our trips. October 8, 2014
Rated 5.0 out of 5.0 by Friendly Staff We booked our room in another Holiday Inn Express in Forseth, Georgia but had to leave due to a Hot Water failure. IHG booked us into this property and having just traveled from Chicago we were extremely tired. We were greeted pleasantly by the staff and given a room promptly even though it was late on a Friday night. This is why the Wife and I stay with Holiday Inn Express when ever possible. October 8, 2014
Rated 5.0 out of 5.0 Great Stay Had a great experience at this hotel and will stay there again October 7, 2014
Rated 3.0 out of 5.0 by Platinum members - watch your points I stayed in mid-September. I received my stay points about 5 days later, but never saw my welcome bonus points. Called 3 times reminding them. Finally the manager advised they accumulate and report at month end. By Oct. 2, no points but did get them from Priority Club as complimentary points after complaining about the lack of response from hotel. October 6, 2014
Rated 2.0 out of 5.0 by Room Condition This is the second time that we have stayed at this property. Our first visit in March was great, so we decided to stay again on our trip to Florida. When we checked into our room I noticed that the closet door was missing. The hinges were there but there was no door or mirror. When I asked the clerk if the hotel was removing the closet doors he said that they were not. While I was not thrilled that a hotel of this quality would not replace a door that was apparently broken and removed, I figured why sweat the small things. However when we crawled into bed and my wife said look at the wall and I saw a 2inch roach crawling up the wall, that was it. I went to the desk and the young man their was quite helpful. He called the manager at home and located a room for us on the third floor that was clean and comfortable. The next day I spoke with the manager who was apologetic and said she would adjust the billing for our stay. When informed that we used our reward points she said she would have to check and see reimbursing a portion of the points we used. She took my wife's email address and said that she would contact her with the decision. As of today, October 5. We have never heard a word. The quality of the room that we were given I would expect to have received from a hotel that has a number in it's name and would keep the light on for us. October 5, 2014
Rated 5.0 out of 5.0 by Great selection of food Food choices include something for most everyone, immediately available and in sufficient quantity. September 29, 2014
Rated 5.0 out of 5.0 by Great Service!! Guest room was extremely modern and very clean. Bathroom facilities were good. Lighting in the bathroom was somewhat dimmer than should have been, but acceptable. Front desk service was excellent; very courteous and helpful personnel. September 28, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Our stay was for only one night but we did find it to be a pleasant experience. The room and bathroom were clean, the bed comfortable. It was quiet there, which made for a restful night. We were in a hurry to get on our way the next morning, so we did not have a large breakfast, even though there were several choices of food. We had toasted English muffins which was perfect for us.The coffee was fresh and hot. We appreciated that there was real half and half cream. I do not care for the artificial creamers. We would definitely stay here again. September 26, 2014
Rated 2.0 out of 5.0 by No TV The TV is important to my wife at this stage of travel and not having it is frustrating September 24, 2014
Rated 3.0 out of 5.0 by Poor desk service Wasn't really greeted by front staff. Just handed room keys. Asked about restaurants in area, no suggestions given. Desk clerk had a mouth full of tobacco or snuff. Carpets are threadbare throughout hotel. Older elevator, very slow and jerky. No fruit on breakfast bar. No attendent visable during breakfast. Hard to find the hotel, not well posted. September 23, 2014
Rated 4.0 out of 5.0 by food flavor adequate number of food choices but not very tasty September 18, 2014
Rated 5.0 out of 5.0 by I was very impressed with this hotel. The amenities and service caught me by surprise. I was very happy with my stay here. September 15, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet surroundings Enjoyed my stay. Clean, comfortable, and quiet surroundings. Breakfast was varied and quite good. Overall nice value. September 15, 2014
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