Rated 4.3 out of 5 by 46
Rated 5.0 out of 5.0 by chelseabug88 Great hotel!
The hotel itself as well as the staff was wonderful! As soon as you walked into the hotel, you noticed how friendly the staff was and how clean and inviting the hotel was. The room was tidy and clean, minus an old towel that got shoved to a corner under the sink. I would definitely stay at this hotel again!
October 9, 2013
Rated 5.0 out of 5.0 by kc5152 It was quite, hotel nice, and room was clean
I would recommend this hotel everything was excellent.
September 30, 2013
Rated 5.0 out of 5.0 by tomuch comfortable bed n service
I really enjoyed my stay and would recommend it to anyone passing through
September 21, 2013
Rated 3.0 out of 5.0 by Gator200 Good property, but staff lacking
Everything was good, room and bed comfortable, breakfast choices excellent, property clean and well maintained, but the front desk person upon check in was very distant, and seemed as tho she really didn't want to be there. We were not recognized as IHG members, and seemed as tho she couldn't get rid of us fast enough. A real shame, as we have stayed here before and everything was just fine.
September 9, 2013
Rated 4.0 out of 5.0 by angeldust013 Very comfy room, service decent
I always love the bed and pillows at Holiday Inns and Express. I also love the complimentary Bath & Body Works shampoos. We had a great stay. The housekeeping is a little pushy, and the front desk staff is never there until you call for them. Everything else is great.
September 5, 2013
Rated 5.0 out of 5.0 by tomuch everything was fine. I love it!
I give this holiday inn a100+. Haven't stayed anywhere better.
September 3, 2013
Rated 3.0 out of 5.0 by hhhhhhh Musty Smell and No Hot Water
The hotel looks very nice from the outside and in the hallways. However, entering the room you encounter the musty odor. We were offered a different room with the same smell, so we stayed where we were. When attempting to shower the next morning at 6:30 AM, and ,letting the water run in the tub and sink for at least 15 minutes, I gave up trying for any hot water.
The breakfast was the only satisfying part of the stay.
August 28, 2013
Rated 5.0 out of 5.0 by Kman53 Wow!
This Holiday Inn is the nicest one we have visited in years! Friendly people, very helpful....close to restaurants too. Highly recommended!
August 26, 2013
Rated 5.0 out of 5.0 by SLUmom We will return to this location
We have stayed at multiple HI locations, and this one was by far the best. The breakfast options and quality were the best we have ever had. The room was larger, immaculate , and the staff above expectations. When traveling this direction again we will be sure to use this location again.
August 4, 2013
Rated 1.0 out of 5.0 by CLB55dad My stay in Macon
The hotel is well kept and very comfortable. But the my first night there when I go to get my car I find that my car and five other cars windows were broken with glass all over the place. The hotel didn't seem to concerned about it nor were they helpful in finding shop where I could get my window fixed. I was there for another night but was not pleased that the hotel said nothing - no apology, they took a few bucks off my bill. I can't recommend the hotel for that reason. They should have shown more concern and been more helpful.
June 21, 2013
Rated 5.0 out of 5.0 by Shirley48 Great Stay
I was impressed with the size of the room. The beds were very comfortable, having been updated to modern beds and linens. I was totally pleased with the staff, accommodating me with a handicap room, as I was traveling with my 92 year old mother. All amenities you could possibly want. Convenient location off the interstate. Overall, a very positive visit!
June 6, 2013
Rated 5.0 out of 5.0 by Kim2900 Wonderful Staff
This hotel is always consistent with what to expect. They are always nice, accomadating and a great value. They have some repairs that need to be done from time to time but they are always completed by my next visit. Ouiet location, yet so convenient to anything you would want to do while in Macon. Great value.
June 5, 2013
Rated 2.0 out of 5.0 by HonyBadger Had some problems...
I knew they were booked when I checked in so I didn't say anything about my discomforts. Having said that...
1) My shower did not drain properly so I was standing in ankle-deep water the entire shower.
2) My beside lamp didn't work.
3) I requested but did not receive a wake-up call and was almost late. Left for my conference feeling rushed.
4) A loud bang kept landing on my door until about 1am. Whenever I would check to see if there were children playing pranks, there was nothing in the hall.
5) The room,although very clean, smelled as though it had been closed up for a long time. Very stuffy and musty.
May 21, 2013
Rated 3.0 out of 5.0 by 95tas broken stuff
Room 307 The toilet seat was held on by one bolt instead of the standard two. The sink faucet leaked at the base. The shower/bath tub drained slowly
May 8, 2013
Rated 5.0 out of 5.0 by Kim2900 Great value and comfortable.
I always enjoy staying at this location. It is very convenient to shopping and restaurants. The management is nice and accomadating. My only complaint would be some of the room don't have an office type table and chair. Some have a small square table and you use a living room type chair to sit at it. Very uncomfortable when trying to do computer work. I am a business traveler.
April 25, 2013
Rated 2.0 out of 5.0 by jb622 Room, outside of smell was comfortable
Friday night stay--several things disturbed me about this stay. First, when we checked in, person behind desk was alone, answering phone, of which there were several calls, and checking in guests. Eventually, I was asked for my license which I gladly presented. It seemed as though she recorded my license number in the computer. I had never had this happen before. Second, the room was no doubt a smoking room, when I brought this to her attention, she stated if a guest smokes the room is deep-cleaned before it is used again--maybe, but the smell was overwhelming to a non-smoker. Third the breakfast room was attended by someone who was far more interested in speaking with other staff in the prep room, and speaking on her cell phone, than she was with keeping coffee and other food items filled. Although more than one person asked her to refill the coffee, it took her about 20 minutes to get around to it. With no one paying attention, and the coffee being across the room, someone walked in, took a stack of equal and saccharin about 2 inches thick and walked out. In other inns, staff were confined to having their breakfast at the close of the guest breakfasts.
April 13, 2013
Rated 5.0 out of 5.0 by auditorwithasmile Really a nice hotel.
I travel for business and spend 4 nights per week in a hotel. This is a very nice hotel with a really nice staff. High recommendation!
April 9, 2013
Rated 5.0 out of 5.0 by bucnut49 Our recent visit to your Hotel
We just wanted to say that we have stayed at your hotel for the last three years of coming and going to Florida. This is a half way point for us and we are so glad to return each year to a wonderful hotel and personnel that run the hotel. We will continue to stay at your hotel in the future.
March 10, 2013
Rated 5.0 out of 5.0 by Prayford Nice Place
Very spacious room, clean and well maintained facility.
March 8, 2013
Rated 3.0 out of 5.0 by tech56 No desks in queen bed rooms
Stayed there recently and found out I have to reserve a King bed in order to have a desk. Very difficult to do office work when the key board is above chest level using the table. And although I am a Platinum level Priority Club member the staff was not at all concerned about my comfort, not even offering to check if they could give me an upgrade.
March 6, 2013
Rated 5.0 out of 5.0 by HawkFan Very Nice Hotel
Well constructed hotel with a very nice staff managing it.
March 5, 2013
Rated 5.0 out of 5.0 by Retired2011 Comfortable room and great service
My room was warm and comfortable! The breakfast was hot and delicious! All staff members were positive, enthusiastic, friendly, and helpful! It was a great, restful stay! I will return in the future!
March 4, 2013
Rated 3.0 out of 5.0 by Steve382 Slow Internet
Don't usually write these, but here goes. Overall, the stay was about as expected with the following reservations. The wifi was very slow, only about 100k downloads. The room needed a new shower curtain. Towels needed to be replace with new fluffy ones. The goody bag with one 6oz water and a small package of cookies is kind of a joke. Why bother? The pancake machine in the breakfast area didn't work. That seems to be a problem at many HIE's. The waffle irons at the other chains seem a little more reliable.
Finally, a complaint at most of these places whether HEI, Hampton or whatever is the heat/ac units. The wall units are only a little better than the old window type units that were used in motels 20 years ago. I would pay extra for a heat/ac unit that didn't sound like a train and blow hot or cold air on you while trying to sleep.
February 3, 2013
Rated 4.0 out of 5.0 by humanwithbrain No cell phones in breakfast area
The peaceful tranquility of my breakfast was ruined by some clown that walked into the room talking on his cell phone, and sat down and continued his call on his cell phone. There should be no phone calls allowed in the breakfast area, or at least a sign asking people to be respectful.
January 22, 2013
Rated 5.0 out of 5.0 by mama49 Wanted to stay for more than one night!
We will be back for sure. Rarely do we find good food, clean rooms, comfortable furniture, helpful staff all in one hotel. You are doing it right!
January 18, 2013
Rated 2.0 out of 5.0 by ConcernedMom No one there to help and terrible internet service.
Only one person was on staff at night and the next morning. We had to wait to check out and wait to get extra towels that night. No one from housekeeping is on staff at night. My son got sick in our room and I only got extra towels to clean it off the carpet. The internet is terribly slow. Good luck tryinbg to stream from You Tube or Netflix, it is not happening!
The one staff memeber that was avliable was pleasant and helpful, but again the only ONE!!!!
December 15, 2012
Rated 5.0 out of 5.0 by Kim1000 Nice room and good price and convenient.
The staff is wonderful - they always upgrade me to a suite if it is available. The only complaint is that some of the rooms don't have an office desk and chair. I was told I just need to request that and they will make sure I am in a room that does have those items. I would stay here anytime and suggest it to others.
December 10, 2012
Rated 5.0 out of 5.0 by Molly12 Nice Room
Nice clean room and the front desk staff was great. Will stay if in the area again!
December 7, 2012
Rated 5.0 out of 5.0 by Robt a much needed rest
the only thing missing was a Mint Julip! wished i could have stayed another day.
December 2, 2012
Rated 5.0 out of 5.0 by R3126 A Great Stay.
A good value and a good inn. We stay exclusively at Holiday Inn Express when we travel and this inn met all of our expectations.
December 2, 2012