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Rated 4.2 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Don't Wait For Bonnaroo! This property is a great place to stay for liesure and shopping and even if you desire to visit local attractions. I came here, needing to visit a book seller in Murfreesboro (about 45 minutes up I-24). The properly is well maintained and is typical of all the HI Express properties I frequent in the Southeast. The only area for improvement would be the wireless internet connection. From my room it was spotty. When it worked , it worked great. Don't consider this a deal breaker but if you have a need for bandwidth, you might consider a back up plan. There are several chain eating establishments close by but take the time to visit J June 29, 2014
Rated 5.0 out of 5.0 by A welcome bed Was great to find your establishment. It appeared to be new. My wife made the reservation as I drove. I'm glad she found you. Should I head to Nebraska again I'll remember your location. June 29, 2014
Rated 4.0 out of 5.0 by Nice place. Facility was very nice. Staff were friendly and helpful. It would be nice for Express to bring bacon back for breakfast. June 27, 2014
Rated 5.0 out of 5.0 by Staff We were greeted with two of the most friendly girls. Alex was so helpful and knowledgeable for our family's evening meal. She even called us to offer a Courtisey wake up call June 26, 2014
Rated 1.0 out of 5.0 Need to update We booked two rooms. One was acceptable. The other room was musty smelling and damp. Sheets where wet and the AC needed serious cleaning. Once we turned it off the odor was better, also, the breakfast area where the food is served is way too small. Somewhat like a closet serving breakfast. June 25, 2014
Rated 5.0 out of 5.0 by Super Staff The way the staff performed, from front desk to housekeeping to breakfast staff was outstanding. I made sure to commend them for the work they put in to keeping the hotel superior. Thank you for the great weekend, and making my son 16th birthday a day to remember always. June 25, 2014
Rated 5.0 out of 5.0 by Friendly Blonde The lady @ the front desk was very nice and friendly after a long day of driving. And the breakfast lady was very helpful after a nice/peaceful sleep. June 23, 2014
Rated 4.0 out of 5.0 by Just so so Very disappointing and seems to be on the decline from previous stay. June 22, 2014
Rated 5.0 out of 5.0 by Night in Tullahoma Apart from a dumptruck running into a distribution transformer and knocking the power out for hours the stay was excellent and good food with helpful staff. Staff tried to make the night as comfortable as possible with the electricity out Good cheer June 13, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We found that this was a great place to stay. The staff was very friendly and hospitable. The room was clean and it was very relaxing after driving many miles. The young lady at the desk was very helpful in recommending a very good place to eat. We took her advice and it was very good. We found that the breakfast was very good and the breakfast area was kept clean as people left. We will definitely stay there again when we pass through there again. June 13, 2014
Rated 4.0 out of 5.0 by Great staff service Excellent staff! Clean and comfortable rooms! Only two drawbacks: it is not possible to open the window in any room and a breakfast is poor. June 10, 2014
Rated 5.0 out of 5.0 by Excellent quality and value Stayed here for a week long conference at a reduced rate which made this very reasonably priced. Regardless of the price, the value was excellent. Good breakfast choices, including low fat and healthy options. Less healthy, but equally tempting, warm cookies in the afternoon. Clean, quiet, fully equipped rooms with microwave and refrigerator. Fast reliable and free wireless internet. Friendly and helpful staff. Only issue for those who may need to sleep late is that breakfast is over at 9, and there was no way in my room to draw dark curtains across the windows. Perfect for early risers however. June 9, 2014
Rated 5.0 out of 5.0 by Holiday inn is good place to stay good and slept well appart from a truck running into a substation and shutting down half the city it was good June 9, 2014
Rated 5.0 out of 5.0 by Nice stay Comfortable bed, nice room. Good breakfast. Very kind and helpful personnel at the reception. Ready to help in every case. If I will visit again the area, most probably I will choose it again. June 9, 2014
Rated 5.0 out of 5.0 by everything was great Enjoyed this stay. Good location, room was well-kept, gym equipment worked just fine, and the customer service was outstanding. June 5, 2014
Rated 4.0 out of 5.0 by Room Room was very comfortable, the only problem was ants in the room. But the next day, staff had sprayed and problem was cleared up. May 23, 2014
Rated 5.0 out of 5.0 by Beds and breakfast excellant The bed was so comfortable i did not want to get out of it. Breakfast had great variaty and hot. Loved the board that posted our name and IHG level April 10, 2014
Rated 3.0 out of 5.0 by Good hotel but needs upgrades Good hotel and staff is very friendly. Rooms are comfortable, but are in need of upgrades. Desk chair was losing a wheel, desk lamp didn't work. Breakfast area is clean and spacious. April 8, 2014
Rated 5.0 out of 5.0 by Super Place This is by far THE BEST Holiday Inn Express we have stayed in. Front desk staff when we checked in were super friendly, courteous, and we were greeted by name, there was even a grease board welcoming myself and other IHG Reward Club members that were arriving that date. A call to the front desk for a wake up call was answered by "Southern Belle" and could not have been more pleasant if she had been speaking to her own grand parents. Love this place and we are making a regular stop on our way home from Florida EVERY year! April 3, 2014
Rated 2.0 out of 5.0 by Must have been a bad night. Upon arrival we were the third in line to check in. There was only one person working the front desk attempting to resolve an issue with someone checking in. Typically check in takes only a couple minutes, however, this evening we waited in excess of 20 minutes to make it to the front of the line. Once to the front it didn't take long at all seeing that I already had a reservation. After driving 12 hours with a 7 year old and 4 year old that were excited to be staying at a hotel with an indoor pool we discovered the "heated" pool was ice cold. We then decided to try the hot tub which was equally as cold as the pool. This was actually the main criteria of selecting this location. We made our way back to our room which was comfortable. Really prefer Holiday Inn Express hotels as I am been Gold Elite so I would recommend one closer to Nashville, or perhaps this location just had a bad night. April 2, 2014
Rated 5.0 out of 5.0 by Good place to stop This was a modern, clean hotel with a hot tub and indoor pool which is not common along this route but welcome when the weather is too cool. for outdoor pools. Manchester is the kind of place we like to stop -- not really busy like a major city but big enough to have all the stores you might need and familiar chains. The hotel is located near the the highway but far enough away to be a quiet place to sleep. March 22, 2014
Rated 4.0 out of 5.0 by comfy bed and great breakfast Nice clean property. Friendly staff when checking in. February 28, 2014
Rated 5.0 out of 5.0 by Wow, super friendly and seems like new hotel! We were shocked to learn that this was not a new hotel. The staff was so welcoming and helpful. This is an extremely clean hotel. They staff and managers are paying attention to the details. February 17, 2014
Rated 4.0 out of 5.0 by Service Great service, clean and comfortable beds. I would stay there again. February 11, 2014
Rated 5.0 out of 5.0 by Wonderful experience Our stay at the Holiday Inn Express was a pleasant experience. It was our second stay at this location and both times we had the same room, which was very quiet, comfortable, and very clean. The front desk staff was extremely nice and those responsible for taking care of our room did a great job. We could not have asked for anything else. Thus, we had a wonderful time in Manchester, Tennessee. January 18, 2014
Rated 4.0 out of 5.0 by It was noisy in our room The hotel was really nice and the staff was great. But the fire alarm went off and we had to evacuate. We had been driving all day and were already in bed when it went off. And the room next to us seem to be very noisy on top of the air unit not working properly in our room. It got very very warm and our unit would not work. January 14, 2014
Rated 5.0 out of 5.0 by One of the best HIE I have stayed at so far Very clean and organized hotel. Accommodating staff. Very satisfied. January 5, 2014
Rated 1.0 out of 5.0 by Reservation wrong Made reservation, arrived for check-in, reserved a suite was sent to room and is was a regular handicap room. Keys wouldnt work either went to front desk and told them this is not what i reserved and all they could put u in was a king suite room. Very disappointing with three kids and 2 adults. Got up the next morning to check out and elevators woulednt work so had to haul three kids and all of our stuff down three floors of stairs. Horrible experience will NEVER stay here again. December 7, 2013
Rated 4.0 out of 5.0 by Hospitality The thing that was really impressive is our welcome from Sarah, who was our hostess when we arrived. It was very late, and we were VERY tired. Sarah did a wonderful job of attending to us and matching our needs for the night, plus took special care of our early morning departure. We were very grateful for her most kind and caring attention. December 4, 2013
Rated 5.0 out of 5.0 by Great! As always. This HIE location has great service, very friendly staff, good facility. All of their personnel take pride at what they do and are consistent at what they do. For an extensive traveller, this is good because for all intents and purposes, this is my home away from home. November 26, 2013
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