Rated 4.1 out of 5 by 53
Rated 4.0 out of 5.0 by AggieMom09 had to have room change
We've been coming to this property annually since it opened. Upon our arrival, we needed to ask for a room change since the prepared room looked a little crumpled. (bathroom and one bed was out of sorts) Of course the staff was very accommodating!
FYI: The towels appear to be getting a tad worn out. May be time to think about a little updating.
October 4, 2013
Rated 2.0 out of 5.0 by freddy1234 Room Cleaning
I stayed three nights. Monday, Tuesday, & Wednesday September23 to September 25..Returned from work on Wednesday September 25 to find that room had not been cleaned and I needed more clean towels. I was told that since I was a "stay over", what ever that means, my room would not be cleaned. I have stayed an average of 75 to 100 nights at Holiday Inn Express per year for the last 5 years and I have never heard of that. I picked up towels at the front desk and the employee on duty asked if I wanted a note in my profile that I wanted my room cleaned more often. I declined because I had never heard of that at a Holiday Inn Express.
September 29, 2013
Rated 5.0 out of 5.0 by curmudgeon Early Morning Rudeness
Having stayed here many times when working in Mankato, I truly appreciate this facility and its many friendly employees. So it was jarring to be treated rudely on the morning of September 19. As many other guests I notice, I need to go early to work. I have appreciated being able to have a bowl of cereal and, many times a banana, even if it is before 6:30. Finding the milk refrigerator locked at 6:10 that morning, I thought it was a simple oversight. I asked the lady arranging breakfast, who was right beside the refrigerator, if she might open it. Her brusque reply was, "At 6:30!" I surely do not expect the hot items to be available ahead of time, but it seems a not unreasonable request to have milk and cereal. Apparently it was unreasonable. Every other employee I have encountered who is working the early morning has been quite considerate as have those at other HI Express hotels where I have stayed, sometimes even inquiring if there was something I would like. It must surely be hard to find good employees for the overnight shift, but I hope to miss this lady's days of working in my upcoming stays. And I hope this defiant attitude is not a managerial mandate.
September 24, 2013
Rated 5.0 out of 5.0 by dick60 very clean and great service
wonderful location that is very easy to get to. across from wow zone where we wanted to visit. the staff was very helpful and even with a volley ball team there the noise level was acceptable. plenty of geese in the pond to observe.
September 17, 2013
Rated 4.0 out of 5.0 by Deke66 A little too heavy on family friendly
Checking in was great, and Briggs was amazingly helpful. Room was well appointed and comfortable!
Unpacked, and after a day walking the town, was looking forward to the hot-tub and/or pool. However, upon entering, there were about 15 kids screaming their lungs out, and the pool is a complete echo-chamber. Later in the evening went down again, and the kids were still there screaming, and even diving into the hot-tub. Same situation on Sunday, so never got to enjoy those amenities.
Realize that it's a pool and kids cant be far behind, but any way to block off the hot-tub for adults only who are not so much into the shreiking?
September 11, 2013
Rated 5.0 out of 5.0 by Hemmingway Great suite for family reunion
The Mankato East Holiday Inn Express staff are friendly. The hotel is clean and nicely done, including generous use of world famous Kasota stone, which is quarried locally. The king suites are huge and worked well as the family gathered together. We go to Kato at least once a year, and we always say at this first rate hotel. Keep up the good work!
September 11, 2013
Rated 3.0 out of 5.0 by 13mel ok room
The 2 issues I had were that we could not control the room temperature and the tub floor was extremely slippery.
September 6, 2013
Rated 5.0 out of 5.0 by Ruby63 Comfy beds and huge bathroom
We especially enjoyed the quiet in your hotel. Even though you had a nearly full house and quite a number of children, we were never disturbed as we have been before in a number of hotels!
August 28, 2013
Rated 4.0 out of 5.0 by H2ODad Great hotel with a few glitches
In town for college business. Hotel is clean and well run. Ran into a few small problems with the room and previous renter pranks. Maid didn't catch that the phone receiver was unplugged and TV was set so volume worked and no picture. I had to unplug the clock radio next to bed to use outlet, so didn't know if that was pranked also. Also, someone forgot to order those good express cinnamon rolls and we had to do without.
August 26, 2013
Rated 1.0 out of 5.0 by AggieMom09 will stay again
It appears the hotel was renting out the conference room for childrens' birthday parties and using the pool. But all in all, again a very good stay at this location.
August 18, 2013
Rated 4.0 out of 5.0 by plagman6 Stay for Vikings training camp
I love the fact that this hotel is not near the campus so it is more quiet and relaxing. Love the hot tub/pool area. My room was very nice and spacious. The only downfall to my stay was the recumbent bike seat could not be adjusted in the workout facility.
August 18, 2013
Rated 5.0 out of 5.0 by Iowabarns GREAT Staff and Great Stay
This was a Great Hotel and super nice staff!!!
August 16, 2013
Rated 5.0 out of 5.0 by Vikequeen Everything was excellent!
Thank you so much for such excellent service and amenities! Your property is beautiful. Your staff is wonderful. The gentleman at the front desk was very friendly and we were extremely excited to get into our room when we did! I was also extremely excited to get into the bigger room at such short notice! thank you!!!
If there was anything I would comment on was the fact that there was an apple slice under one of the beds and there were no sheets in the closet for the sleeper sofa.
August 12, 2013
Rated 4.0 out of 5.0 by Todd0212 Close to everything
Great location. Will definitely stay here again and recommend to others.
August 11, 2013
Rated 3.0 out of 5.0 by SKOLVikings Lack of towels
My one and only complaint was the lack of towels. More than once we had our room cleaned and when we got back there were no towels left at the room. We were given the same answer they are being cleaned. So we had to wait before we could take showers, until they would bring us new towels. Other than that, the hotel is amazing the property was clean and modern and the amenities were great. The staff was amazing.
If there was no towel issue this property deserves an EXCELLENT rating.
August 9, 2013
Rated 4.0 out of 5.0 by Sully76 Houskeeping issues
We had an extended stay and no one came in and straightened up the room. Its a lot of money to pay not to receive housekeeping services. I did not feel satisfied with the explanation or did I feel much would be done about it. Only problem though nice room friendly staff, good location
August 7, 2013
Rated 5.0 out of 5.0 by Jennn Nice Pool!
I loved the separate kiddie pool that was heated! No purple lips and wanting to be in the hot tub for the young one of the group. YEAH!
August 3, 2013
Rated 5.0 out of 5.0 by Rifp had a good stay
I was here for a week very comfortable hotel looks new and is very clean, breakfast is always on time, the staff is very helpful and friendly
July 25, 2013
Rated 5.0 out of 5.0 by fotoman Not your ordinary HEI....Staff goes above and beyond!
I have tried most all of the hotels in Mankato. This place is by far number 1 for the business traveler AND should be listed as number one when doing a google search for Mankato hotels. I once mentioned to the manager and staff that they should move the lamp from the desk which has outlets to the nightstand because i travel with a CPAP machine.. They told me they would note it in my profile and do it...
Well guess what???? my next stay sure enough they had moved it just like they had promised...
Gerald seems to have a knack for hiring friendly, go out of their way employees as every time I have stayed here they have done it! If you have not tried the place... give it a go... you will be sure to be greeted with a smile when you walk in!
PS...the cinnamon rolls in the morning are to die for! YUMMY!
July 25, 2013
Rated 5.0 out of 5.0 by PhilS mankato
Excellent hotel, great room, did not feel cramped. Would return.
July 23, 2013
Rated 3.0 out of 5.0 by sconnie50 Nice friendly staff
A nice place. Pet friendly so unless you like dogs in the breakfast area in the morning you should rethink your stay. The person tending to the breakfast area was petting dogs and then tending to the breakfast foods. There are many different conference areas on the first floor and there were people being loud and drinking in these rooms until after midnight on 2 occasions when I was there. Would not recommend staying on the first floor near these rooms.
July 21, 2013
Rated 5.0 out of 5.0 by nostars A lovely stay in a lovely hotel
From the moment we walked into the walnut-paneled lobby we were impressed with the hotel. The rooms are very comfortable, with everything we needed close at hand.
June 29, 2013
Rated 5.0 out of 5.0 by curmudgeon wonderful staff; excellent experience at hotel
Melissa at check-in and Sue over night are always personable and helpful.
The new Bath and Body Works shampoo and lotion are a great switch and really appreciated.
June 19, 2013
Rated 5.0 out of 5.0 by jpm64 Excellent Value
Clean and Modern Holte with a Great, Friendly Staff
May 20, 2013
Rated 2.0 out of 5.0 by LunchBucket3 Business Center
Business Center computers did not work.
Fitness Center needs significant upgraded equipment.
May 13, 2013
Rated 5.0 out of 5.0 by Jerry42 Nice, clean and great service.
Staff was great, room clean, comfortable beds, water was hot and plenty of it. I started out at ********. Decided to move here. I was not dissapointed with the switch. Highly recomend.
May 1, 2013
Rated 5.0 out of 5.0 by superstarbetty Great Stay!
We arrived to find out the 4 of us, My husband, two daughters and myself were in a room with a King bed. After some time, it was figured out and we ended up getting a larger room with 2 beds. Bo was very kind and patient through the whole thing and he had phone calls ringing in along with other customers to help. The overall stay was pleseant. The rooms were very quiet and everyone respected each other. The hotel was run very well and if we get a chance, we will stay here again.
April 12, 2013
Rated 5.0 out of 5.0 by BKP5 Good accommodations and service
We stayed at Holiday Inn Express for two nights since we were in town for our kids sports activities. We received great service and the accommodations were wonderful.
March 22, 2013
Rated 1.0 out of 5.0 by dboone This hotel is awful
Had to change rooms because sheets had not been changed. New room was flthy. Floor dirty, bathroom sink had not been cleaned, food particles and food smears lefto coffee table.
This was my second try at this hotel. I will never stay here again.
It was awful.
The breakfast was not ready or coffee available until 7 AM one morning.
I let the staff know about the condition of the room, whil I was in thebreakfast area there were several other people complaning.
I am a Platinum member and stay at alot of Holiday Inn Express hotels, they are usually not the same caliber as a Holiday Inn but this one was awful.
March 19, 2013
Rated 5.0 out of 5.0 by cjdan7 holiday inn
Great hotel, enjoyed ourselves. We had a very large group and hung out in big lobby. Great amenities. Staff helpful but a bit crabby. Maybe because it was busy? Our room key only worked one time and then we had to get them to issue a new key each time which was a complete pain. Our room appeared clean althought he toilet had been used and not flushed so that was gross.
Other then that nice hotel Beds were comfy and rooms were spacious.
February 28, 2013