Rated 4.3 out of 5 by 205
Rated 3.0 out of 5.0 by Jp48 Overcharged and Dirty
Mold in half of the bathtub floor and overcharged for the reservation that I made, which the front staff said they could not correct because the reservation was made on line.
July 25, 2015
Rated 1.0 out of 5.0 by JBII Bad Experience
When we checked in the cards we were provided to access our room didn't work. So back down to the desk we went. The second set worked. However, I had reservations for a Non-Smoking Room and ended up with a Smoking Room. Hotel was booked so couldn't change rooms. Needless to say my families sleep was not that good due to the smell of the room. Came down for breakfast the next morning and there wasn't any juice or water. When we initially came down there was no coffee or milk. We went to the staff and then someone came out to start to re-stock the breakfast. The overall hotel was average as far as cleanliness was concerned. Most staff was pleasant.
July 15, 2015
Rated 2.0 out of 5.0 by Rod's Mech stay
Room was only fairly clean, the bathroom was not very clean, and juice machine was out of order with nothing replacing the juices or water for the clients.
July 14, 2015
Rated 3.0 out of 5.0 by KQ7713 Not as good as 2 weeks earlier
We had a great stay just two weeks ago, but this time, we got in very late and were very tired. Unfortunately the room smelled like animal urine. We were too tired to haul our suitcases to another room so just crashed.
Hopefully it will be better if we come back here in the future.
July 13, 2015
Rated 4.0 out of 5.0 by dubell Nicec hotel
Nice hotel that was close to the friend I was visiting in the area. No complaints about the staff or the physical plant at all.
July 7, 2015
Rated 4.0 out of 5.0 by BillfromFlorida Good nights sleep
The Holiday Inn express was great for unwinding after 11 hours of driving. The fitness center was a plus. Breakfast hit the spot.
July 7, 2015
Rated 2.0 out of 5.0 Unless you have pets and smoke stay away
We booked four rooms as a stopping point for a trip to the beach. We were put on a smoking floor in "non-smoking" rooms. The floor stunk so bad that our rooms smelled terrible. Dogs barked all night. I can't blame the hotel for the dogs but if you don't bring your pet don't stay there. The staff did not even recognize me as a rewards member even though I booked through the app and I had to provide my number and they still didn't say welcome. When I mentioned the fact that our rooms stunk they front desk told me that all the other rooms around us were smoking but ours weren't and there was nothing they could do.
July 6, 2015
Rated 4.0 out of 5.0 by Buechel Great Service
Front desk in evening is friendly and helpful. Marcela is excellent. Shirley does a great job in the dining area with the food.
July 1, 2015