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Rated 4.0 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel The hotel was nice, easy to get to off the interstate. It was clean. The staff was very friendly. It was close to a casino in the area and several restaurants. My only issue is that the bathroom was smaller than the typical Holiday Inn Express. It was clean, well lit - just a little claustrophobic. August 21, 2014
Rated 5.0 out of 5.0 by what I expect from a Holiday Inn Express Things were fine here! Traveling with a young child-the pool was a welcome part of the hotel. And breakfast was great for all of us-the pancake machine was a little goofy and the attendant fixed it immediately for my granddaughter! August 19, 2014
Rated 2.0 out of 5.0 by Needs work The TV went out the following morning. Couldn't get NBC. As a priority club memet there was no paper by my door as there are at other Holiday Inns. The clerk during check-in didn't ask if we wanted some water or snack items as they have during previous visits. The motel needs some upgrading. The bed as always was comfortable. Like I said, the Inn needs some work. August 18, 2014
Rated 4.0 out of 5.0 by Excellent Staff and Breakfast Choices Recommendation As always the staff was friendly and efficient. I had a minor problem with the room, but staff was quick to fix the situation. Great hotel, I plan to return. l recommen adding non-sugared raw oatmeal to breakfast foods. For people like me who abhor sugar, I can make my oatmeal sweet enough with some slices of fruit. Thanks. Jack L. August 17, 2014
Rated 4.0 out of 5.0 by Good night's sleep in older hotel. This hotel was not as clean or new as the HIE that we stayed in the night before. This is an older hotel, but the bathroom could stand some freshening up. The caulk in the bath was old and dark and the rooms could stand some updates. Overall, a comfortable stay with a relatively clean room for an older venue. Breakfast choices were somewhat limited, but I got there 15 minutes prior to closing. August 15, 2014
Rated 5.0 out of 5.0 by Visiting Superman Our stay was very pleasant while we were in Metropolis and we enjoyed the small town feel while we were travelling to Shawnee National Forest. August 11, 2014
Rated 1.0 out of 5.0 by Would never stay here again It smelled musty and like a bad nursing home. As soon as we entered our room, we saw a spider and a big bug on the curtain. There was a bunch of brown stains on the wall by the tv at the end of the bed. We could hear people walking around above us. The carpet seemed very old and dirty. The bathroom was very small. You had to open and close the door just to navigate around the toilet to get into the shower. The free breakfast was awful aside from the cinnamon rolls and prepackaged oatmeal and bananas. The juice machine dispensed lukewarm juice. I filled a water cup and then saw a brown floating piece in it when I began to drink that - after being grossed out by the lukewarm juice. There were 3 trashcans around the dining area which were all overflowing with plates, etc. and it was only 8 AM. The worker for the food area was just sitting in the supply room looking at their phone. We also had to ask for pancake mix to be added to the pancake maker. Very grossed out and regretted booking our room there. Will choose another place when passing through the area again. We have always been satisfied with Holiday Inn Expresses, but this was a disappointing surprise. August 6, 2014
Rated 1.0 out of 5.0 by Not a good experience!! Room accommodations were not as reserved. Staff was not very helpful at check in. Several items were reported as not working or needing attention, and were never addressed while we were there. Will not return. The only horrible experience ever encountered with Holiday Inn!! August 6, 2014
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