Rated 4.0 out of 5 by 106
Rated 5.0 out of 5.0 by Tea Party Mike My stay in Metropolis, IL
I did not have a reservation, came in tired from working and driving a long distance, and expected the normal good service of H I Express and it was about shift change time. I was met with exceptional courteous and friendly service from both shifts. It was just friendly chit chat but boosted my energy level. They were helpful in finding a nearby restaurant with good food. The ladies who cleaned the rooms smiled and returned pleasant greeting as I was leaving. I needed a late checkout and it was extended for my personal reasons. Thank you because it meant a more comfortable drive after I left.
September 4, 2014
Rated 5.0 out of 5.0 Decent Little Hotel
Nice and quiet, after a hard days work. Easy on and off Highway.
September 2, 2014
Rated 4.0 out of 5.0 by Krista K. Nice, quiet location with a great bed
This is a small, quiet place to relax and recharge. The room was clean, the bed was great and the staff was wonderful. I just wish they had better breakfast options, and better coffee!
August 26, 2014
Rated 4.0 out of 5.0 by KenGA Nice Hotel
The hotel was nice, easy to get to off the interstate. It was clean. The staff was very friendly. It was close to a casino in the area and several restaurants. My only issue is that the bathroom was smaller than the typical Holiday Inn Express. It was clean, well lit - just a little claustrophobic.
August 21, 2014
Rated 5.0 out of 5.0 by Laly what I expect from a Holiday Inn Express
Things were fine here! Traveling with a young child-the pool was a welcome part of the hotel. And breakfast was great for all of us-the pancake machine was a little goofy and the attendant fixed it immediately for my granddaughter!
August 19, 2014
Rated 2.0 out of 5.0 by Proviso 60 Needs work
The TV went out the following morning. Couldn't get NBC. As a priority club memet there was no paper by my door as there are at other Holiday Inns. The clerk during check-in didn't ask if we wanted some water or snack items as they have during previous visits. The motel needs some upgrading. The bed as always was comfortable. Like I said, the Inn needs some work.
August 18, 2014
Rated 4.0 out of 5.0 by Jack L Excellent Staff and Breakfast Choices Recommendation
As always the staff was friendly and efficient. I had a minor problem with the room, but staff was quick to fix the situation. Great hotel, I plan to return. l recommen adding non-sugared raw oatmeal to breakfast foods. For people like me who abhor sugar, I can make my oatmeal sweet enough with some slices of fruit. Thanks. Jack L.
August 17, 2014
Rated 4.0 out of 5.0 by Patriots 37 Good night's sleep in older hotel.
This hotel was not as clean or new as the HIE that we stayed in the night before. This is an older hotel, but the bathroom could stand some freshening up. The caulk in the bath was old and dark and the rooms could stand some updates. Overall, a comfortable stay with a relatively clean room for an older venue. Breakfast choices were somewhat limited, but I got there 15 minutes prior to closing.
August 15, 2014