Rated 4.0 out of 5 by 371
Rated 5.0 out of 5.0 by jandrusue Great Experience
This hotel is conveniently located to all of the area attractions, including the Newport mansions, the Newport winery, shopping, and great restaurants. The staff were very friendly and helpful, rooms were clean and beds were very comfortable.
November 18, 2015
Rated 4.0 out of 5.0 by Janarae Good location
Much better rate than the Holiday Inn closer to URI for Parent's Weekend.
November 11, 2015
Rated 3.0 out of 5.0 by Donna BH Great Service except Dining
This hotel offered an average experience. The staff, other than the dining staff was very attentive and efficient. The dining area seemed to be understaffed for breakfast. When we came down for breakfast at 9am on Saturday, everything was empty including pancake mix for machine that makes them, bacon, sausage, fruit and half and half for coffee. We inquired at the front desk and the person there came over to help.
The room climate was not able to be adjusted and the hallways were very hot and humid. It was extraordinarily warm for November in Rhode Island. The room smelled like mold even after we cleaned the A/C filter and even after keeping the A/C on the entire time, the room was still damp. We think it was the mattresses.
November 11, 2015
Rated 4.0 out of 5.0 by jimriv Newport Visit
The Holiday Inn Express Middletown/Newport was a great place to stay while taking in the sights in Newport.
Close to all the sights and some great resturants we did noit have to spend time driving over the bridges from Narragansett
The loby, staff and breakfast buffet were great.
Our room was clean and comottable.
The hotel was very busy with College Family Weekend gursts and unfortunately the guests next door got a little rowdy around 2am.
WE did contact the frnnt desk and after about an hour the noise subsided (or we finally gave up and fell off to sleep).
November 4, 2015
Rated 4.0 out of 5.0 by lobowolf Cleanliness
This hotel needs a good cleaning. Carpets in the hallways need to be cleaned close to the walls. There was a little mildow showing in the tub area
November 4, 2015
Rated 4.0 out of 5.0 by Nightrider1 Ontario (Rochester), NY
Overall, Hotel and Staff were Wonderful. Girl (Coral) at front desk upon check in was absolutely wonderful. We were put in a room that we didn't want (right accross from the Elevator and next to the Ice machine), and when we went back down to the Lobby to request a different Room, she was extremely accomodating and helpful - two "thumbs up" to Coral!!! Only real complaint is the food at the breakfast buffet in the Great Room. Sausage was Turkey Sausage instead of real Pork Sausage and the Bacon was totally flavorless. Best advice is to eat elsewhere.
November 3, 2015
Rated 4.0 out of 5.0 by MA1956 Much Needed Getaway
Our stay at this hotel was comfortable and in close proximity to all of Newport's attractions. Our suite was spacious and clean. Breakfast choices were average. Eggs were awful, bacon was pre-cooked and shattered when you picked it up. "Sausage" patties were too salty. Safest bet for breakfast was the Chobani yogurt, dry cereal and fruit. No bagel cutter or strong knife to cut bagels. Only flimsy plastic knife. Coffee weak. I know it was free, but we were disappointed. Otherwise our stay was very enjoyable and if you go out for breakfast, I would recommend staying at this hotel.
November 1, 2015
Rated 4.0 out of 5.0 by Kev333 Rhode Island getaway
Hotel was in a good location for exploring RI and beyond. Staff were friendly and looked after us whilst we were there. Room was clean and air con worked well. Good breakfast and would stay there again if in the area.
October 31, 2015