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Rated 4.1 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by Great location and fair price Property was what i expected. Clean, near the airport, and friendly staff. Breakfast was standard fair for this type hotel. They also have a manager;s happy hour which was a nice touch. Get to meet a few folks or take a drink to your room. Not something you see in a hotel without a concierge level March 11, 2014
Rated 5.0 out of 5.0 by great hotel We always use this hotel as a park and fly when we take vacations so we can leave our car and get shuttled to the airport. Great beds and good breakfast usually. This past weekend it was unusually hectic and kids were running up and down the halls hollering and throwing rolls all over the hall carpets...I have no idea where their parents were and felt bad that the staff had to pick up after them. The breakfast was too crowded too full of many children so I don't know what event was going on but that is unusual for the hotel. Also, the last two times in the morning when we go out with out suitcases out the back entrances and try to get back in with swiping our key, the key does not unlock the door, causing us to walk in frigid weather all the way around the building to the main entrance..they need to get it fixed. Usually a great place to stay. They even accommodated us once with letting us have an early breakfast before 6 a.m. because we had an early flight out. Would recommend it to everyone. February 26, 2014
Rated 3.0 out of 5.0 by Good value Nice clean hotel - courteous and friendly staff. However, I stayed two nights. In the morning on the second day, I noticed that the cleaning crew had not replaced my towels, took the shampoo and soap out of the shower and did not leave any replacements. Frustrating to not have those items when you are already in the shower. Also, the hotel printer was not working so I did not get a bill under my door in the morning. The desk clerk was kind enough to e-mail a copy to me. February 26, 2014
Rated 5.0 out of 5.0 by Great stay The stay at the hotel was great. I really appreciate the week night reception. Also the hotel is really convieient to the Milwaukee airport. February 24, 2014
Rated 5.0 out of 5.0 by Must stay for me I have stayed here since the opening of this place. Won't stay anywhere else. The staff is human. They make it very easy to do business with. I always feel welcomed. February 24, 2014
Rated 4.0 out of 5.0 by Comfortable stay We enjoyed the room. The beds were comfortable. The staff was very accommodating. My only issue involved the pool area. The pool area was cool. We had our grand kids and they shivered the whole time. The whirlpool was luke warm (not hot) and the pool water was cool. Lastly, they did not have enough pool towels to accommodate the number of people in the pool and we ended up using wet towels from our room. They claim this is a water park, however it is just a pool. It includes a kiddy area and a deep area for older kids. No slides, but it does have a few sprinklers. February 13, 2014
Rated 5.0 out of 5.0 by Excellent Managers reception During the week nights, they offer an excellent managers reception as I call it that provides an excellent variety of free drinks for 2 hours. Outside the excellent rooms and service, this is definitely a great addition. January 14, 2014
Rated 3.0 out of 5.0 by Cleanliness When we arrived into our room the toliet was dirty. Someone had taken the number two and never flush. Also the Bathroom wallpaper was old and the toliet did not flush well which explains why it was dirty. Also they charged my credit card twice. I held the room with one card and paid with another card. The charged both cards January 8, 2014
Rated 5.0 out of 5.0 by Pleasant Employees Very pleasant and knowing employees. Enjoyed being so well treated and fed in the breakfast buffet. Shuttle arrived promptly, going to and from airport. It was also fun watching the kids in pool, even when it was freezing outside and snowing. January 6, 2014
Rated 5.0 out of 5.0 by Great location Excellent location if you're flying out. Very nice facility and friendly staff. January 1, 2014
Rated 5.0 out of 5.0 by Very clean Hotel and great staff The Staff was great and very accomodating. The rooms were clean. What was nice was that it was Christmas and the staff didnt mind working, even with large crowds that were there. It was a little out of the way but worth it. December 29, 2013
Rated 2.0 out of 5.0 by "RESTAURANT" Food was not very good, in fact, it really had no taste. Plus, when cutting into a poppy seed mini muffin a bug flew out!! The next day when getting a bagel, a 'fruit' fly type bug was hovering on the inside glass where all the breads were. That is just disgusting!!!! There should be some kind of control in the 'kitchen/food' area. Never will get past the bug flying out of the muffin. December 28, 2013
Rated 5.0 out of 5.0 by Recognition as IHG Member I had reserved a regular room but the desk clerk insisted on an upgrade. I usually have to ask for one at other locations but not at this location. The room was very clean, and I didn't hear any air traffic even though it is located only 5 or 10 minutes from the airport. December 23, 2013
Rated 5.0 out of 5.0 by HIE Milwaukee Airport The property is still in great shape. The rooms are clean and spacious. The breakfast area offers good variety of selections and is well maintained by the staff. The happy hour is a nice option in the evening. December 9, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We had are usual awesome time,,,we did have a slight problem, which we spoke to Brock about as usual, he took care of it.... We so love the staff,,it is great to walk in after not being there for two months,,,,and see who is at the desk,,, Ericka and Mara are super,,we feel like family. Thanks again, we will be seeing you in January. Have great holidays! November 27, 2013
Rated 2.0 out of 5.0 by Leaking roof Roof leaked on my electronics. Staff very non sympathetic and uncaring. I have been happy in the past but very unsatisfied during this stay. Hot tub broke November 24, 2013
Rated 5.0 out of 5.0 by Great happy hour & breakfast We stayed here on return trip from California. Really enjoyed the happy hours from 5:30 to 7:30PM. November 22, 2013
Rated 5.0 out of 5.0 by Great service Cozy rooms #1 hotel in the milwaukee airport area. Very comfy beds, and great customer service1 November 22, 2013
Rated 5.0 out of 5.0 by Great Pool Area and clean Highly recommned hotel for families, pool area perfect for small children, hotel very clean, breakfast presentation was very good, ample dining room and very clean. Recommned poolside rooms, worth the extra cost.. November 20, 2013
Rated 5.0 out of 5.0 by Renewed confidence in Holiday Inn Overall the property is in good shape. The room was clean and comfortable. Since I was staying for four nights I asked that my bed linens be changed after the second night. Housekeeping didn't fulfill my request. I asked after the third night and they changed the bed linens. The front desk staff was very helpful and courteous. November 19, 2013
Rated 5.0 out of 5.0 by Great hotel - great price! Staying close to the airport was key for me on this trip. I was able to save money on my rental car by dropping it off a day early, and the free shuttle from the hotel picked me up and then took me in the morning to catch my flight. Such a great price for being a couple miles from the airport! November 13, 2013
Rated 5.0 out of 5.0 by HIE Milw Airport I stay at this property several nights per month for business. The staff is always friendly and welcoming. The rooms are spacious and clean. The breakfast area is well kept with many great options. The happy hour is a nice way to relax after work. October 26, 2013
Rated 5.0 out of 5.0 by Comfortable room and great service It's our first time to visit Milwaukee. Milwaukee is a beautiful city. All the staff wear a smile every day, and kindly answer each question and provide tour information for us. The hearty service from Holiday Inn Express makes this trip unforgettable. October 17, 2013
Rated 5.0 out of 5.0 by great job by all great job by all, I stayed for two weeks and everything was great day after day. October 14, 2013
Rated 5.0 out of 5.0 by Great room Comfy whirlpool tub room. Good staff good to our dog. October 2, 2013
Rated 5.0 out of 5.0 by Great location and property! After having business all week about 70 miles outside Milwaukee, I chose this Holiday Inn because of its' proximity to MKE as I had an early morning flight home the next day. Not only was the location great, but. The room was excellent and the staff very friendly and helpful in finding me dining nearby - I would highly recommend this hotel ! September 30, 2013
Rated 5.0 out of 5.0 by Good sleep. Enjoyed the bed and pillows. The suite is very nice with two tvs. September 23, 2013
Rated 1.0 out of 5.0 by Room stunk and smoke detector battery went dead at 3am When I first checked in at 3pm I noticed there was an armed guard in the lobby which was a little disconcerning. Then as I unloaded my bags I noticed the room had kind of a bad smell. I was working to move our corporate headquarters until 9pm so I couldn't really use the room until then. When I finally got back to my room, the smell was still there. Being exhausted and in need of a good nights rest, I decided to just tolerate the smell and try to go to sleep. About 3:00 am I heard a loud beep, then about a minute later the same sound, and it just continued. I finally figured it was the battery going dead in the smoke detector. I then tried to call the main desk but the phone didn't work. So then I had to go down 3 floors to the main desk to voice my concerns, The clerk said the smell was from their air freshener and said other customers had complained as well. She also said she was sorry, but they had no maintenance workers on duty that night. She then had to move me to the last room available. Maybe room 3013 wasn't the right room for Friday the 13th. September 17, 2013
Rated 4.0 out of 5.0 by Slipping? Late arrival, warmly greeted, but was not offered water or snack as usual. I thought it might be in the room, but not. Had to go back down and ask. Got warm water and no snack :(. Wanted to print a boarding pass, but went through the whole process only to find out the printer did not work, so I had to do the whole thing over again on another computer. Cleark could have told me that when I asked for the password. Had to check out early, but no receipt under the door (left at 4:45am). Had to stop and ask. Breakfast was good but predictable. How about some salsa for those eggs? Little things I know, but not an issue a year ago. I stay here often. Room and property are nice, and airport proximity, when you consider breakfast included, nmakes this a good spot for IHG customers. September 17, 2013
Rated 5.0 out of 5.0 by Great Customer Service Stayed with you and your great staff again! It was a very relaxing weekend,,kids played in the pool,,and we just lazed around. As always your staff is kind, generous, friendly and exceptional. Looking forward to the next stay,,11/22 - 11/24. September 13, 2013
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