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Rated 4.3 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Small and personable Enjoyed the location and the friendly staff. The evening desk person (Jess) really provided outstanding service to us. She gave lots of valuable information, provided some flexibility with the kitchen (allowed us to take breakfast stuff the night before b/c we were in for the marathon) and just was so cheerful and sincere every time we entered the hotel. October 10, 2014
Rated 4.0 out of 5.0 by Convenient Downtown Location Standard Downtown location with convenience to a lot of businesses. October 7, 2014
Rated 5.0 out of 5.0 by Comfortable beds, great service and it was quiet It was very easy to check in and the staff was very professional and made many helpful suggestions. My room was so quiet and was able to relax and work. No issues at all during my stay. I would stay again. I liked the location too as it was close to our extended offices. October 6, 2014
Rated 5.0 out of 5.0 by Quick Trip for Business I had a need to come into downtown Minneapolis for three days of meetings. I was late arriving the night before the meetings and left in the very early hours the day after the meetings. On arrival, I was warmly welcomed by the man at the front desk. Once checked in, he made a great recommendation for dinner at a nearby restaurant that he knew would be open late on a Sunday night. Throughout my stay, all of the hotel staff were attentive to my needs. If I had any concern at all, it would be with the breakfast room staff. There was one man who was just a little too pushy about helping people to get their stuff and move on to a seat. All in all, I really enjoyed my short stay at this hotel and will most likely stay with them again next year when I return to MSP for more meetings. October 5, 2014
Rated 5.0 out of 5.0 by Great staff, convenient location The staff was so friendly and helpful! The location is convenient! The rooms were so quiet! October 2, 2014
Rated 3.0 out of 5.0 by Adequate hotel experience I booked this hotel through my work as I had never been here before. As I walked up to the hotel, I was not impressed - it is a small older building and from the outside does not inspire as to what the inside will hold. The lobby area is quite small, it's only about 10-15 steps from the door to the front desk and about the same to the elevator from the front desk. Going to the breakfast in the morning - I had to ask the front desk where it was located (down the hall) and it looks like it was just a converted room. My room was spacious, with a jetted tub in the room (something I thought was a little tacky). The room was clean but the AC was either too cold or too warm - the thermostat is on the wall opposite the unit and between it sits the bed. October 1, 2014
Rated 5.0 out of 5.0 by Great Experience in Minneapolis Great Experience and value while staying at the Holiday Inn Express in Minneapolis near the convention center. Highly recommend. October 1, 2014
Rated 5.0 out of 5.0 by great location, great staff Everything about this stay was good except the quality of the breakfast food. September 30, 2014
Rated 4.0 out of 5.0 by Great place to stay - close to convention center I have stayed here several times and highly recommend it. It is within walking distance of the convention center. The staff was friendly and helpful. The beds comfortable and it was very quiet. I didn't have time to use the pool or fitness center but did observe both as being very clean and upbeat. September 30, 2014
Rated 4.0 out of 5.0 Helpful and friendly staff Gave a list of all restaurants in the nighbourhood September 30, 2014
Rated 4.0 out of 5.0 by Not much to look at on the outside but GREAT location The outside of this H.I.E. location is not much to look at but that's not why you are wanting to stay here anyway. The location is excellent for anything going on in the downtown area, the rooms are clean and comfortable and the breakfast is exactly what you have come to expect from a H.I.E.: filling, hot and excellent tasting. September 29, 2014
Rated 5.0 out of 5.0 by Outstanding Experience Every part of my stay was equal to my expectations. I will continue to stay exclusively at Holiday Inn's September 28, 2014
Rated 5.0 out of 5.0 by Affordable Excellence in Downtown Minneapolis Awesome location in the heart of the convention center district. Nicely appointed rooms. Only draw back is the hotel is not connected to the all weather walkways. However, the price made it worthwhile. September 26, 2014
Rated 5.0 out of 5.0 by Helpful staff and comfortable/quiet room. Our room was clean and spacious. The young lady at the front desk helped us to retrieve our 'forgotten' tickets through the internet. With her help our weekend was 'saved' from disaster. September 23, 2014
Rated 4.0 out of 5.0 by Friendly staff, convenient location The staff was very friendly, and the location was conveniently located near the convention center and nearby restaurants. The free breakfast was convenient as well. The hotel was a little older than most Holiday Inn Express locations I've stayed at, but overall a positive experience. September 23, 2014
Rated 5.0 out of 5.0 by Great place to stay Great value, friendly staff and big complementary breakfast. Close to Nicolett Mall with all the restaurants. Will stay there again. September 20, 2014
Rated 5.0 out of 5.0 by cesar roadwarrior Este hotel es muy conveniente al estar a un lado del Centro de Convenciones en el centro de Minneapolis. Como hotel Express tiene el desayuno incluido, una alberca, jacuzzi y gimnasio. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Value for the Money I've stayed at other Holiday Inn Express hotels and suites before and have been disappointed by the lack of amenities and bad attitude of the staff. I am happy to say that this property has renewed my faith in Holiday Inn Express and Suites and was outstanding from the very beginning. The check in process was fast, efficient and friendly. The staff was polite, fun and very welcoming. When I asked questions about where to eat or shop they gave me crisp and concise directions and even went out of there way to give me multiple dining options. The room I stayed in was spotless. The bed was extremely comfortable and there were multiple plug ins for all my electronics. I really enjoyed not having to search for an ice machine and I also like the ease and comfort of setting the temperature in the room. The bathroom amenities were more than just adequate and the iron and ironing board was better than what I use at home. I truly give this property 5 stars because it not only deserves it but it earned it! September 17, 2014
Rated 4.0 out of 5.0 by 1 nt Business stay Very convenient location to the Convention Center. Excellent staff to assist with any needs! I will stay here in the future when I am in town. September 17, 2014
Rated 5.0 out of 5.0 by Excellent downtown MSP hotel Where you are in MSP for business or leisure....this is your place to say in downtown MSP. Close to everything. Staff was incredible and the property was in perfect shape September 16, 2014
Rated 4.0 out of 5.0 by Great Staff My stay at the Holiday Inn Express was very good. I was attending an event in Minneapolis. This Hotel is the perfect location with close proximity to the Convention Center. The staff is what makes this Hotel stand out from their competition. Jess, at the front desk was one of the best front desk agents I have come across. I am a Travel Agent so I see a lot of front desk agents. Also, my background is in Hotel Management and I must say, if I had agents like her, I would be the happiest sales manager alive. She is efficient, helpful and knowledgeable. She went over and above for us. The other staff we met were nice as well. This is a great little property. I would not hesitate to recommend it! Good job September 16, 2014
Rated 4.0 out of 5.0 by Excellent service We were delighted that they focused on the details. They even gave our children "welcome gifts" upon check-in! September 9, 2014
Rated 5.0 out of 5.0 by great stay great stay for convention center. easy waltk to the convention center and the light rail to the airport September 2, 2014
Rated 5.0 out of 5.0 by Room Size Room booked was King with kitchenette, very small. Next time will get a suite, asked for upgrade but Hotel was booked. August 28, 2014
Rated 5.0 out of 5.0 by More bang for your buck I went to a conference in Minneapolis with several colleagues. Between the 15 of us we stayed in six or seven hotels. Price wise I was on the lower end. After talking with my colleagues I found that I received a lot more at the HIE than my colleagues did at the fancier hotels such as breakfast, closeness to the convention center, and great staff. My only complaint is that you could tell the mattress was old and was less comfortable than it could have been. August 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express in downtown Minneapolis I had a great stay. The rooms are clean, the linens and towels were refreshed each day, the pool area was clean and the water was warm. The beds were comfortable and the staff was very friendly. Thanks. August 25, 2014
Rated 5.0 out of 5.0 by A Great Express in a Great Location I really like the location of this holiday inn location. Close to Nicolet Mall, the Orpheum and everything downtown. The hotel is clean and safe with some on-site parking (limited) and public parking across the street. I enjoy visiting Helll's Kitchen restaurant and Devil's Advocate pub -- both within walking distance. August 25, 2014
Rated 4.0 out of 5.0 by ok good location the stay was ok, the location was very good, the rooms were clean, and the staff friendly. I would stay there again. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and a clean guest room The hotel was easy to access, parking was directly across the street. The hotel was clean and the front desk staff was friendly and efficient. The room was spacious and quiet. August 21, 2014
Rated 4.0 out of 5.0 by Very nice except for accessibility of wireless service I had a very nice experience except that I could not access their wireless service from three different rooms. I spent over an hour on the phone with their (offsite) IT person and ended up moving to a room near the lobby, where I had no trouble accessing the wireless connection. The breakfast selection was excellent, and I really appreciated the proximity to the convention center and Nicolet Mall. The front desk staff was also very helpful. All in all it worked out very well. August 17, 2014
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