Rated 3.7 out of 5 by 93
Rated 3.0 out of 5.0 by drdu Less service than before
I was surprised to find that internet access was limited to only 1 hour free for priority club members. Internet access should be free for the duration of the stay for priority club members.
February 20, 2013
Rated 4.0 out of 5.0 by freddy65 holiday trip
comfortable bed and easy booking
bar opened long time in the evening
February 1, 2013
Rated 4.0 out of 5.0 by Toyismom Room on the small side
The hotel was very crowded. People arriving at all hours. The receptionist doubled as bar tender. The printer of the hotel was not working, so I could not print my boarding pass for the plane. The room was adequate, but on the small side. Breakfast selections very good. Shuttle to airport was not free.
January 15, 2013
Rated 4.0 out of 5.0 Great value in January/ no public transportation
My family was pleasantly surprised that the Holiday Inn was one of the more affordable places we stayed while touring Germany. It was quite modern and clean. The only downfall is that there is no subway/train/bus station nearby; however, it is within walking distance if you don't mind a little exercise (we did it). Otherwise, you either need a car or you'll have to take a taxi the approximate 3/4 to 1 mile distance to catch a ride on public transportation in the little town nearby (outskirts of Frankfurt). This hotel is NOT in "downtown" Frankfurt, which is why it is cheaper I suppose....
Also, it is the only hotel we found that would/could accommodate four guests in a room (no extra charge for kids!)
We heard guests complaining that there was no "fair" system with the hotel shuttle pick up at the airport/getting to the airport, but we did not experience a problem and it was quite timely for us.
January 10, 2013
Rated 4.0 out of 5.0 by SarahE Comfortable, quiet, bit far out but would recommend.
We stayed here for two nights from 7th-9th Dec 2012. Shuttle bus from the airport very efficient with friendly drivers. Runs every 15 mins and takes approx. 15 mins from airport to hotel.
Hotel was quiet, warm and comfortable. Most staff were very helpful with a few speaking very good english.
PLEASE NOTE: this hotel is about 45 mins from actual Frankfurt city, taking into account 15 min shuttle bus then tubes from the airport into the city. This was not a problem for us as we enjoyed the journey and the transport systems are very efficient and quite easy to work out.
Good value for money, comfortable and quiet.
January 7, 2013
Rated 4.0 out of 5.0 by ad2012 Airport travel Dec 2012
good overall experience, very convenient location for people travelling on the A5 motorway or Frankfurt Airport
January 2, 2013
Rated 4.0 out of 5.0 by Dynoman Good Experience
As an Express hotel should be. Wifi in the rooms would be a plus!
December 21, 2012
Rated 5.0 out of 5.0 by WakeForestDave Best Value At FRA
Best value of the Frankfurt airport hotels by far. Breakfast is included and hotel is quiet. Van service is on time and takes less than 10 minutes (00 and 30). You can stay at more expensive hotels that have more amenities but this is the best value for the money by far!
December 19, 2012
Rated 4.0 out of 5.0 by Wolfman Great Value and Location
The Hotel is closely located to Frankfurt Rhein Main Airport which was the main reason to stay there. The value is excellent -considering the breakfast buffet was included,which offers a lot of choices. The check-in is very quick .The rooms are small ,but really clean. Overall it makes a great stop before flying out from Frankfurt !
December 16, 2012
Rated 2.0 out of 5.0 by Traveller55 Distant from Airport but ood shuttle sercice
Small rooms but comfortable beds; limited TV but good lighting; no recognition for Priority Club (but perhaps I should have asked ....)
December 16, 2012
Rated 2.0 out of 5.0 by luci58 Airport Hotel?
Ok, first thing -- this hotel is a 15 minute ride from the airport. Not as close as I would have liked it, but I guess it's all in the name.
We had just spent 3 nights in other Holiday Inn Express locations in Germany -- this one looked like the others, but was very different.
The bed was like sleeping on a box spring. It was low to the ground and hard. Both my husband and I didn't get the sleep we needed before the 11 hour flight back to Dallas.
The lobby -- very much in need of new furnishings. The couches and chairs upholstery was worn through and in shreds.
There isn't any place to eat apart from the pizza prepared in the lounge and an italian restaurant across the street (which you can have delivered to the hotel). Ok, so Italian food in Germany -- not what I expected.
Plus!!! The beer was great, the breakfast was abundant, and the service personnel were very courteous and helpful. Three cheers for the service!!
December 15, 2012
Rated 3.0 out of 5.0 by Terry2 Not up to Holiday Inn Express standards.
If you are looking for reasonably priced accomodations near Frankfort Airport and do not want to pay the expense account rates of the hotels closest to the airport, this hotel is a decent choice. Be aware, this hotel is not up to US Holiday Inn Express standards. It is located about a 12 minute drive from Frankfurt Airport, there is a 5 euro charge for the van to the airport, and 10 euro parking charge. Internet, a 4 euro a day charge, was spotty and unreliable, the charge was refunded when I complained at checkout. The room is no frills, Ikea style, the bed only barely passable, the mattress is about 6 inches thick, but doable. The bathroom is very simple, with a stall shower with a curtain, but also doable. The staff was harried and stressed, (at least on the day I was there), dealing with large tour groups. I witnessed a front desk clerk behaving rudely to a co-worker, when she got directions wrong, very unprofessional behavior. All in all a very mediocre experience, but the rate was reasonable.
December 4, 2012
Rated 3.0 out of 5.0 by Kali Empfang kann sich verbessern
Beim eintreffen am Empfang, verlässt die junge Dame den Empfang und sagt nichts zu mir, nach 4 min kommt Sie zurück und ich frage "höflich warum Sie weggegangen sei?" Sie musst einem Liefernaten helfen.
Ich habe das als unfreundlich empfunden.
Dann habe ich für meine 3 Freund das Hotel reserviert, aber die Punkte sind mir nicht gut geschrieben worden.
Finde ich auch nicht so gut.
Beste Grüsse Kali
December 3, 2012
Rated 5.0 out of 5.0 by TravellingScot Two great stays in 8 days!
I booked this hotel the 2nd time based on satisafaction from 1st stay some 8 days earlier. Staff were excellent; very welcoming, informative and courteous. Transport from FRA very good and the 10-15 mins drive not a problem, also at regular times to suit needs, and the drivers very polite and safe. Buffet breakfast good but could you offer more fruit choice?
Overall very good value, excellent rooms and service make this a hotel that exceeds expectations.
November 30, 2012
Rated 4.0 out of 5.0 by Ansygranna Front Desk and Breakfast Personnel
The employees were the best part of the stay. Arriving early, we
were checked in immediately. We needed to change rooms and the clerk was very accommodating. His service went beyond the "call of duty"--graciously assisting me w/my need to contact family members. His helpfulness was MOST appreciated.
The breakfast area assistance was constant. Foods were sufficient at all times, it appeared effortlessly.
I am glad to know that I have accommodations that meet my basic needs if the occassion arises again while travelling thru Frankfurt.
November 28, 2012
Rated 4.0 out of 5.0 by AddeSE Value for the money
Stayed 1 night in between flights. The hotel offers airport shuttle at the small cost of €5 per person one way. The cost will be added to your bill. The staff is friendly and accommodating. The rooms are average european hotel rooms. I found the beds to be a little hard. The hotel hosts a buffet style restaurant that offers an all you can eat buffet every evening. Price worthy, however you can not charge to the room as they are not of the hotel.
Free wifi is offered in the lobby only. Wired internet in room for a charge of €4 per hour. Expensive and not very service minded. If you need a hotel just over the night at a good rate I can recommend this hotel.
November 21, 2012
Rated 5.0 out of 5.0 by calo A Good Place Away from Home
We love coming to Holiday Express at the Frankfurt Airport location. It is convenient and the staff is excellent and helpful. I would not mind a hot egg choice for breakfast, but the food is outstanding. We will always plan to stay there when we travel thru Moerfelden - and there are some great restaurants in the vicinity, in addition.
The atmosphere in the Hotel is lovely and friendly.
November 16, 2012
Rated 5.0 out of 5.0 by btnavarre1 Perfect location and very friendly staff
superb front desk staff, great food during a dinner buffet, good breakfast buffet, comfortable and well-equipped rooms...and the location is perfect for morning flights out of Frankfurt Int'l...I stay here two or three times a year when I use FRA, and its always been great.
November 7, 2012
Rated 4.0 out of 5.0 by Clayton Great, once you find the way in!
This hotel was unusually difficult to find the entrance to drive-in from the main road, This was recently on a dark wet night. More lights and signage are required.
Once inside it was well up to the Holiday in Express standard with an exceptionally wide range of Breakfast buffet items to chose from.
The bedroom seemed smaller than the ones I am used to in the UK, but it was adequate and the bed was comfortable.
November 4, 2012
Rated 3.0 out of 5.0 by allen43756 Stunned
Imagine my surprise, as a Priority Gold member who spends 30-40 nights on business and another 15-20 nites at HI properties per year, when I glanced at my bill from this property and found that they had charged us for four breakfasts! What happened to the HIX experience of a great choice of a comp breakfast?
October 27, 2012
Rated 4.0 out of 5.0 by PLoma Comfortable and convenient at a fair price
Quiet location. Room clean but small. Very nice employees. Would have liked a work out room. Very large breakfast with nice extended times.
October 27, 2012
Rated 5.0 out of 5.0 by TwoBears facility
Clean Comfortable close to the airport at a reasonable cost. Decent restuarant within 200 meters. Only downside is the property doesn't have a gym, but does have quiet nearby roads for running.
October 24, 2012
Rated 4.0 out of 5.0 by JKMac5252 Great stay, poor credit
this facility is easy to get to from the airport, is clean and comfortable. It has the best hot showers.
the only problem for me is that I rented 3 rooms and only got credit for 1 on my priority club account. drat!
October 24, 2012
Rated 3.0 out of 5.0 by MMR66 Only one complaint
Our overall experience was pretty good, our room was roomy enough, clean and everything was in working order. The breakfast choices were limited but what they had was good. My main complaint was with the supposed free WiFi in the lobby. It was free if you find a signal to connect with. Of course they had a computer you could use for about 3.50 euros for 15 minutes but it was so slow as to be worthless.
The fact that I am a priority gold member was not even mentioned when we checked in.
October 19, 2012
Rated 4.0 out of 5.0 by Boricua63 Comfortable and conveniently located
I stayed at the Holiday Inn Express for two days while attending the 2012 Frankfurt Book Fair. The hotel shuttle bus showed up on schedule to pick us up at the airport. The driver spoke some English, was very friendly, and helped us with our luggage. The language knowledge was convenience for those travelers who could not speak German. The staff at the reception desk were very professional, friendly, and answered all our questions. The check-in process took only minutes.
The hotel has some areas needing improvement. 1)It needs more variety on their in house bistro. On the website its mentioned an Italian restaurant a walking distance from the hotel; however, I never saw such restaurant. 2) WIFI connection not available on all floors. My traveling companion had problems connecting to the internet. However, it was possible during breakfast at the lower floor. 3) Hot/Cold water machine at the breakfast area is not very user friendly. It should be changed for something less complicated. I was not the only one that had problems with such machine. However, one of the waiters came to our rescue immediately and showed us how to use it.
Apart from that I was pleased with my stay. Needless to say, it was my first time but not my last one.
October 17, 2012