Rated 4.4 out of 5 by 185
Rated 4.0 out of 5.0 by JohninAnnapolis Fix your internet
Your internet service was horribly slow and kept cutting in and out. Also there were hairs on the towels in my room. Thankfully your desk attendant put me in another room.
October 20, 2014
Rated 5.0 out of 5.0 by JoeG1972 Easy Access off I 95 and very comfortable room
While traveling, I stayed at the HIE...very clean and well kept. The food was great, the staff was welcoming and as a IHG platinum elite member, I was treated as a king. Recommend this hotel to anyone traveling through Mystic...little secret, this hotel is less than 20 miles from Foxwoods Casino...might save a few bucks staying here...alos just a few miles from Mystic Pizza and the beautiful beaches in Westerly RI
October 18, 2014
Rated 5.0 out of 5.0 by CGA84 Reunion Stay
I stayed at this hotel as part of my college reunion weekend. The hotel was great, the price very reasonable, and the room very comfortable. The only issue was that my room shared a wall with the staff room that prepped for the breakfast. The staff did something every morning that sounded like banging on the wall. It was early in the morning, and substantial enough to wake me up. Fortunately it wasn't persistent. I suspect this would not have been a problem in any other room. I wouldn't let this stop you from staying at this hotel, just don't take the room right off the lobby (room 118).
October 16, 2014
Rated 5.0 out of 5.0 by Jan666 Clean and comfortable
Room was both very clean and comfortable. service was very good. Only complaint was that my room was on the ground floor and the car park was outside my window - this meant I couldn't leave my curtains open whilst I was in the room.
October 16, 2014
Rated 5.0 out of 5.0 by Jadoca Bathroom
The placement of the toilet paper holders in our room were in a very hard place to reach especially for a short person. They are under the sink area and to the wall so that you must turn around in order to reach them. Also, being short (5'3") I find the space between the wash basin and the edge of the vanity too wide. I haven't run into the toilet paper issue before but the vanity one is rather common in Holiday Inn Express.
October 15, 2014
Rated 5.0 out of 5.0 by Vermonters Close to Aquarium
Very friendly staff, comfortable room, within walking distance of the Mystic Aquarium and Mystic Seaport (about a mile, but pretty walk). Good restaurants located nearby.
October 13, 2014
Rated 5.0 out of 5.0 by Jbgw Bountiful breakfast buffet
Very nice Holiday Inn. Spent lots of time at breakfast. Went to the restaurant right next door for good dinner twice (lounge area better for adults - kids in bigger dinning area). Desk adjusted my rate for 2nd night after I found a slightly better deal online.
October 12, 2014
Rated 5.0 out of 5.0 by georgiabob Good Location and Comfortable
This property is at an excellent location for visiting the SE Connecticut sites as well as Newport RI. Rooms are comfortable, facility relatively new, and rates appropriate.
Only negative is finding the driveway into the hotel when arriving. It shares a driveway with and adjacent seafood restaurant without a sign at the street.
October 10, 2014