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Rated 4.3 out of 5 by 562 reviewers.
Rated 3.0 out of 5.0 good male staff but poor sound-proof I don't want to know what movie plays next room. but have to... the location is good, not to noisy but around 15 minutes to go from metro. the guy staff is good in reception, but not the lady. November 21, 2015
Rated 3.0 out of 5.0 by business trip great value for the price, but very loud street noise all night. November 20, 2015
Rated 5.0 out of 5.0 by HIEX Midtown A nice property for Manhattan. The staff is very friendly and helpful. The bed was exceptionally comfortable and the room was small to be expected but clean and modern. The breakfast area is too small for volume of guests, so plan on having breakfast out if you want a nice quiet breakfast. November 13, 2015
Rated 4.0 out of 5.0 by Nice bed, great staff but small room and very touristy! Overall nice experience, however: breakfast was always packed with tourists (groups), and rooms are really tiny. November 10, 2015
Rated 5.0 out of 5.0 by Excellent hotel This hotel was in the perfect location for us, as frequent visitors to NY we've tried many locations previously. As the main purpose of our visit was theatre-going the short work to the majority of theatres from this hotel was perfect. Rooms are big for New York standards, and very comfortable. The staff here were excellent-very friendly and always happy to have or simply have a conversation which really made a difference to the stay. November 10, 2015
Rated 3.0 out of 5.0 by Nice but ... The service was good here my room was nice and clean. The water pressure was okay. But I was very disappointed in the breakfast bar. Very small area and there was no place to eat for the amount of people that stay here because the breakfast is included in the room. Had to eat outside but it was raining so I did the best I could holding my plate with my coffee. Really not what I expect from an IHG hotel. Also, only one elevator was working and we were on the top floor. We had to wait 10 minutes each time for an elevator to become available in the morning for checking out or going for breakfast. Most people just ended up taking the stairs down. I wanted to stay in the IHG midtown and use my points and they did not have any rooms for points only full paying rooms starting at over $600/night so this was this Holiday Inn was the next closest to Times Square. November 7, 2015
Rated 1.0 out of 5.0 by Good people, clean hotel but NO SLEEP This was by far my worst hotel experience ever. We were in town to run the NYC marathon but did not have any quality sleep what so ever. The room was not dark at night and was filled with street, patio, sidewalk and hallway noises, Our trip was ruined by staying here. And no, ear plugs did not work! November 5, 2015
Rated 3.0 out of 5.0 by Good room and early check in The value as pretty good and the room was comfortable and quiet overall. But the elevators were a bit slow and the breakfast, as previously stated, unacceptable as it was always too crowded and virtually no food available. We had to go out elsewhere for breakfast, which was disappointing. November 4, 2015
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