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Rated 4.2 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Stay at HI Express Great stay! Great staff, great hotel. Overall always a great experience at this hotel . November 13, 2014
Rated 5.0 out of 5.0 by Great for Business Traveler What I have come to expect from HIE. Nice, large room with fridge (but no microwave as in others), sofa, desk, etc. No surprises here, just the same old same old (like breakfast.) Just wish someone would break the mold November 11, 2014
Rated 5.0 out of 5.0 by Great whirlpool tub, breakfast and relaxing I would highly reccomend this property. I really enjoyed the whirlpool tub, extremly close to lots of resturants and has a great atmosphere. November 10, 2014
Rated 5.0 out of 5.0 by Awesome staff This stay was for a family funeral. The staff were so helpful with assisting myself and my service dog Daysimarie for my entire stay from the moment we checked in until until check out time. I will be returning to Newington soon to visit family and most certainly will be staying at the Holiday Inn Express. The only thing that could be improved is the lighting in the room. It is not very bright. During evening hours it is difficult to see. November 7, 2014
Rated 4.0 out of 5.0 by good service Nick at front desk is excellent. Friendly, courteous ad accommodating. Hotel is clean and convenient location. Will stay there on all my trips to the area. November 5, 2014
Rated 5.0 out of 5.0 by Overnight This property is very good for overnight stays. Staff are attentive. Dining options require driving and area is losing its luster. November 2, 2014
Rated 5.0 out of 5.0 by Recent work stay My stay was very brief due to work commitment. 1 night and checked out before breakfast. It was very clean, appears to have been recently built. I'll be staying several more times due to work in area. Front desk staff very friendly and curteous. November 1, 2014
Rated 4.0 out of 5.0 by Great location Need a bigger sign out front, hard to see if arriving late at night. October 28, 2014
Rated 5.0 out of 5.0 by wonderful staff 1. cassandra--always smiling, pleasant and helpful, courteous and 2. nick: the best of the best--always helpful always courteous. he's been there a long time, and has been terrific every time. 3. ann marie: night auditor. She is extremely patient, hard working and pleasant. she seems to go above and beyond her job description, consistently. a real credit to the hotel 4. Jason: as always, the best hotel manager i've experienced. he knows what to do, how and when to do it. he is friendly, courteous and helpful, even when i know he's otherwise very busy. he should be manager of the year!!! i actually look forward to coming back to talk to him, about anything at all. October 24, 2014
Rated 5.0 out of 5.0 by Great place for biz traveler My needs are pretty simple - clean room, safe location, comfortable bed and wifi. This facility delivered that and more! October 23, 2014
Rated 4.0 out of 5.0 by Good Hotel to stay in. This was a good location to stay in. I travel a lot for work and while the girl at the front counter wasn't that friendly she did do her job well. Everything was in order and in good condition. October 21, 2014
Rated 4.0 out of 5.0 by review of hotel Nice place - great for money. Comfortable. For work could have used more strong lighting near desk October 18, 2014
Rated 5.0 out of 5.0 by Perfect Visit Going to a hockey tournament and had to make a last minute reservation. The staff was courteous and friendly. I called to let them know I would be arriving late and asked for a cot. When we got there the cot was already set up in the room and check in was easy as 123. I asked for more shampoo and without hesitation the person at the front desk handed me 3 and asked if I needed anything else. Every staff member I saw greeted me with a friendly hello. Would definitely use this Hotel again if I am in the area. October 15, 2014
Rated 5.0 out of 5.0 by recent stay very good hotel and front desk staff. They were excellent in all aspect of our stay. would stay their anytime. very good hotel. October 14, 2014
Rated 5.0 out of 5.0 by Great staff! Complimentary breakfast was always on time and fresh. Very friendly and courteous staff... October 14, 2014
Rated 5.0 out of 5.0 by Clean and spcious room Room was very clean and comfortable. Size of room was pleasantly surprising with sitting area. Bed, pillows and linens were very clean and comfortable. Sofa was clean, but was a little firm and not the most comfortable. October 12, 2014
Rated 5.0 out of 5.0 by Great value Everything I've come to expect and appreciate from HIE. Comfortable, clean and safe. And for a great price. October 10, 2014
Rated 4.0 out of 5.0 by Convenient place, comfortable beds, clean, with a nice breakfast room. Excellent staff, especially the fellow at front desk at night. Also, very cheerful staff at desk in morning. October 8, 2014
Rated 5.0 out of 5.0 by comfortable stay everything was handled in a perfectly no problems with staff or hotel October 7, 2014
Rated 2.0 out of 5.0 by completely disappointed need the hosekeeping staff to pay more attention. a dirty face cloth was left behind by another guest and when i brought it to the front desk attention, all that was said, is "we'll take care of it". October 1, 2014
Rated 5.0 out of 5.0 by Has what is important to me Bed, Shower, and Coffee were all really good. I was happy September 29, 2014
Rated 5.0 out of 5.0 by Happy! happy customer !Had a short stay and the breakfast was great. September 23, 2014
Rated 4.0 out of 5.0 by Satisfied Expections It met my expectations for a Holiday Inn Express hotel. September 15, 2014
Rated 1.0 out of 5.0 by Poor Staff On checkout I asked a question to the receptionist about the printer, she could not be bothered to get off her backside, was offhand and basically not interested. She looked like she wanted to be anywhere but in that hotel. Probably more suited to fast food service, in the Kitchen. September 11, 2014
Rated 5.0 out of 5.0 by Very curtious and friendly. The staff was very friendly. Many restaurant choices VERY close by. September 4, 2014
Rated 4.0 out of 5.0 by Perfectly acceptable Can't say anything bad. Nothing out of the ordinary good. Standard HIE. September 2, 2014
Rated 5.0 out of 5.0 by Family time I found the hotel staff to be very helpful. The rooms were clean. I found one or two things I had to wipe but nothing major. August 28, 2014
Rated 5.0 out of 5.0 by Great hotel A comfortable, quiet room, tasty breakfast, everything just the way we want it. Young lady who checked us in was personable and friendly. Enjoy staying here while visiting family. August 26, 2014
Rated 5.0 out of 5.0 by Great greeting and service Young lady greeted us with eagerness to assist us. Excellent accommodations. Happy to return here again. Tasty breakfast with many choices. Will return again in the future. August 22, 2014
Rated 5.0 out of 5.0 by treated like royalty great people, clean room, good food, very comfortable August 21, 2014
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