Rated 4.1 out of 5 by 119
Rated 2.0 out of 5.0 by rjlm completely disappointed
need the hosekeeping staff to pay more attention. a dirty face cloth was left behind by another guest and when i brought it to the front desk attention, all that was said, is "we'll take care of it".
October 1, 2014
Rated 5.0 out of 5.0 by Sunshine Q Has what is important to me
Bed, Shower, and Coffee were all really good. I was happy
September 29, 2014
Rated 5.0 out of 5.0 by Looking forward! Happy!
happy customer !Had a short stay and the breakfast was great.
September 23, 2014
Rated 4.0 out of 5.0 by SErnst Satisfied Expections
It met my expectations for a Holiday Inn Express hotel.
September 15, 2014
Rated 1.0 out of 5.0 by formbyblue Poor Staff
On checkout I asked a question to the receptionist about the printer, she could not be bothered to get off her backside, was offhand and basically not interested. She looked like she wanted to be anywhere but in that hotel. Probably more suited to fast food service, in the Kitchen.
September 11, 2014
Rated 5.0 out of 5.0 by Debi9610 Very curtious and friendly.
The staff was very friendly. Many restaurant choices VERY close by.
September 4, 2014
Rated 4.0 out of 5.0 by Lanimilbus Perfectly acceptable
Can't say anything bad. Nothing out of the ordinary good. Standard HIE.
September 2, 2014
Rated 5.0 out of 5.0 by malfa Family time
I found the hotel staff to be very helpful. The rooms were clean. I found one or two things I had to wipe but nothing major.
August 28, 2014
Rated 5.0 out of 5.0 by Jams Great hotel
A comfortable, quiet room, tasty breakfast, everything just the way we want it. Young lady who checked us in was personable and friendly. Enjoy staying here while visiting family.
August 26, 2014
Rated 5.0 out of 5.0 by Jams Great greeting and service
Young lady greeted us with eagerness to assist us. Excellent accommodations. Happy to return here again. Tasty breakfast with many choices. Will return again in the future.
August 22, 2014
Rated 5.0 out of 5.0 by jvwade treated like royalty
great people, clean room, good food, very comfortable
August 21, 2014
Rated 4.0 out of 5.0 by anyname here Clean, convenient hotel, very uncomfortable bed
Interior and exterior of the property was very clean and updated. The room itself was comfortable. But the bed, bedding and pillows were not great. Bed was too soft, and the pillows, although labeled as firm and soft, both felt like they were stuffed with rolled up socks, lumpy, soft, and very uncomfortable.
August 21, 2014
Rated 5.0 out of 5.0 by Gene M Enjoyable Stay.
I had an enjoyable 3 night stay at the Holiday Inn Express in Newington. The location, atmosphere, accommodations and staff were all just perfect. I received a friendly greeting upon arrival which set the positive tone for my stay. Breakfast was well stocked with a variety of hot and cold food. Again, I had a very enjoyable stay and will be looking forward to returning shortly. Nice job!
August 15, 2014
Rated 5.0 out of 5.0 by scorpia35 So Convienant
This is a newer Holiday Inn Express and we stayed here as I was in town for a concert at the Xfinity theater. It's very easily spotted from the main road and close to lots of different food options. (The Sloppy Waffle next door is an awesome place)
Clean, nice, and very relaxed.
August 14, 2014
Rated 5.0 out of 5.0 by tish23 Great stay
Our stay was very comfortable here. Friendly, helpful staff. Very clean, large and comfortable room. Great breakfast.
August 13, 2014
Rated 5.0 out of 5.0 by DMB2h Great Location
This hotel is easily found and in a great area. The hotel is central to many businesses, restaurants and shopping. The hotel has numerous amenities with a pool, fitness, breakfast, and more.
August 9, 2014
Rated 4.0 out of 5.0 by Jdeluca80 Great Place, reasonable cost
This is an excellent place to stay while in CT for business or pleasure. The staff is especially attentive to my needs and also recognize my IHG status upon arrival. Keep up the good work guys!
August 8, 2014
Rated 5.0 out of 5.0 by Mona56 Overall experience
Our experience at the Holiday Inn Express in Newington was wonderful. The staff was very courteous, the rooms are the best we have stayed in since our son and daughter-in-law moved to Connecticut. The room was very clean and spacious. The location was close to various stores that I like to shop at and very close to our sons home. The complimentary breakfast was also very good, the food was always hot and it was never empty. I will recommend the Holiday Inn Express to all my friends and family (and I have a large family and work for a large firm) so there are a lot of people to tell.
August 7, 2014
Rated 5.0 out of 5.0 by shrichal34 Good job
All in all the stay was pleasant. The hallway was quiet. breakfast was tasteful.
August 4, 2014
Rated 3.0 out of 5.0 by Doc06 Holiday Inn Express, Newington, CT
We were informed that the hotel was "pet friendly", yet when we arrived we were told - NO PETS. Yet, we were allowed to stay 1 night IF we told anyone who might ask that our dog was a "service dog".
Our room had not been serviced when we arrived, there was coffee in the coffee pot, the toilet had been used (and not flushed), the trash had not been empty....you get the idea. Now.... I will say this; Donna (the room service lady) took exceptional care in making up the room after I spoke to her. She apologized profusely, stating that the previous quest had checked out "last minute" when they were supposed to stay a few more nights. KUDO's to Donna!!! She did a great job!!!
July 31, 2014
Rated 5.0 out of 5.0 by kimba01 staff
your staff at this facility has always been first rate
jason, the manager, was, as always, very helpful, kind and smart.
nick, night manager, always very pleasant and considerate.
the beautiful german girl who worked until midnight was so very kind and helpful, as was the woman who works days
i've never had a bad experience in this hotel.
July 31, 2014
Rated 5.0 out of 5.0 by JeffG311 Updated, Comfortable, and Friendly Staff
This property is completely updated and located near many restaurants. The staff is very courteous and helpful. When in town I check here first for availability.
July 27, 2014
Rated 5.0 out of 5.0 by MountainMan737 Very nice stay, only some constructive word.
My stay was awesome. My only complaints were regarding my room the electrical outlets have been well used and in need of swapping out, I was able to find one that worked to charge my phone but several were in need of replacing. And with the breakfast for 3 days there were biscuits with nothing to put on them. The 4th day there was sausage gravy with nothing to put it on. The kitchen just needs to be a little more organized.
Overall the stay was wonderful and these "glitches" did not take away from my favorable impression of the Hotel.
July 26, 2014
Rated 1.0 out of 5.0 by Cornhusker1 Sleepless nights
Noisy fridge for 3 nights out of four followed by an endless rowdy party next door made for four nights of little or no sleep.
July 24, 2014
Rated 5.0 out of 5.0 by Michael314 Comfortable facilities, excellent service
We had a slight deal for a conference rate and it was an excellent value, even at the full rate it would have been a good value for the level of service and amenities available.
July 24, 2014
Rated 5.0 out of 5.0 by Radioham Great Staff
Staff was attentive and very friendly. Breakfast was ready early and except for Saturday morning there was always plenty of food waiting. Apparently one person called off Saturday but desk staff jumped in and got the situation under control quickly
July 23, 2014
Rated 5.0 out of 5.0 by Road Trainer Good value and comfortable
Nice clean facility. Would stay here again when in the area.
July 21, 2014
Rated 1.0 out of 5.0 by Makzie Business Trip
I've stayed at Holiday Inn Express when traveling before and have always had a very nice experience. This hotel was the worst and I would not recommend this establishment to anyone.
July 18, 2014
Rated 1.0 out of 5.0 by Toya1219 Nice clean hotel
Hotel and room was very clean. Unfortunately, when I stayed the fire alarm rang ALL night and morning long. I still had to pay 50% for my room. I'm not sure if you have had the experience of hearing a fire alarm in a hotel but its REALLY loud.
July 15, 2014
Rated 5.0 out of 5.0 by Flowery72 Clean Hotel, Large Breakfast, Comfy Beds
Excellent little hotel. Large breakfast included (no hot milk or chocolate though), with eggs, pancakes, coffee, milk cartons, bagels, muffins, cereal, yogurt....large variety.
Clean guest rooms, modern and maintained. Very fluffy bed and pillows. The alarm clock is a bit bright, but I just covered it with a pillow. The window black-out shades don't quite block all the light. Hallway light can make it under the door, I blocked it with a towel.
The indoor pool was a good size and depth (shallow); was a bit cool, but perhaps that is just in comparison to where I am from.
July 14, 2014