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Rated 3.9 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Would Recommend Good location for in transit from airport to other (non Edmonton) location October 31, 2014
Rated 5.0 out of 5.0 by My stay Overall excellent experience, love this hotel and will stay again definitely. October 23, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean comfortable rooms. The only comment I have is that the bathroom would be somewhat better equipped with towel racks. October 22, 2014
Rated 2.0 out of 5.0 by Good service, but poor quality of room. The room had peeling wall paper, stains on the walls, poor paint job and hairs were found in the sink. Was not impressed. October 22, 2014
Rated 5.0 out of 5.0 by always great everything was perfect from check in to check out . One minor thing , no platinum parking spot . October 20, 2014
Rated 3.0 out of 5.0 by Poor Internet Connection . . . other than that, nice hotel. Internet speed . . internet speed . . internet speed. I travel to Nisku for business trips several times a year. It is nearly impossible to get any work done that needs to be connected to the internet. And it IS impossible to communicate with family back home through Facetime, Skype, etc. Holiday Inn Express® and Suites Edmonton-International Airport is a nice hotel and I don't understand why the internet speed has not been upgraded. I've gone back and looked at reviews of the hotel from several years back and the internet speed has always been an issue. There's always a comment that says something along the lines of "we're working on it", but it doesn't seem like it. Several hotels surrounding Holiday Inn Express® and Suites Edmonton-International Airport have great internet speed, so it's not an issue of the speed not being available in the area. Other than the poor internet speed, I don't have any problems with this hotel. October 20, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet... No issues at all... fast service...clean room, and everything worked... October 18, 2014
Rated 5.0 out of 5.0 by Edmonton Airport I stay at this hotel whenever I am in flying into the area to visit family. The staff is always friendly. They accommodate me when I need to be picked up by the shuttle after my rental car is dropped off. I haven't had any problems to speak of, and if there was it was usually minor. Use the ear plugs they provide because sometimes the planes can be distracting, but you are staying close to an airport. The rooms are clean, and the breakfast is the standard Holiday Inn Express...no surprises. I will be back on my next trip. October 16, 2014
Rated 3.0 out of 5.0 by Quick overnight stay Very reasonably priced hotel. The service was very good, including the hotel staff, breakfast and shuttle service. My only complaints were that the room as a little run down, and they noise of the train going by multiple times made it hard to sleep well. They could use better ear plugs. October 14, 2014
Rated 5.0 out of 5.0 by Hotel Staff is very friendly I stayed in the hotel for 2 weeks. The staff was very friendly and very helpful. October 14, 2014
Rated 4.0 out of 5.0 by Good service Good location and service. Easy check in and check out. Good bed quality and the room was clean. I would recommend. October 10, 2014
Rated 4.0 out of 5.0 by good service good clean rooms. good service. Easy access to airport and express roads. Friendly staff at reception October 10, 2014
Rated 4.0 out of 5.0 by Good Service Room was very clean Staff at front desk and breakfeast bar were very pleasant. I could do without the noise from the train at 0100 and 0400 in the morning though. October 8, 2014
Rated 5.0 out of 5.0 by Excellent Accomodations Our stay at Holiday Inn Express-Edmonton International Airport, was a great one. The staff were very friendly and helped with open arms. The room was beuatiful and very classy. We will stay there again. October 7, 2014
Rated 5.0 out of 5.0 by excellent breakfast presentation and choices Even though it was not a full breakfast, but it was more than enough what a person needs for morning. it was spotlessly clean, nice presentation and it just made me feel happy and cozy to have breakfast in the dining area!!! amazing experience! October 6, 2014
Rated 4.0 out of 5.0 by Front Counter Staff The front counter staff were extremely polite and assisted me locating several point of interest during my stay. I observed them handle an irate customer with both professionalism and courtesy. October 6, 2014
Rated 2.0 out of 5.0 by Nice hotel, terrible location. Unfortunately due to the close proximity to level rail crossing, the train whistles during the night makes a good night's sleep impossible. Everything else is up to par. October 6, 2014
Rated 5.0 out of 5.0 by Good hotel This hotel has everything needed and is great for a stopover in Edmonton near the airport. Rooms are large, have a fridge and a microwave. The rooms and furniture are very clean. The buffet breakfast is great as always at Holiday Inn Express and not as busy as at some other locations. October 1, 2014
Rated 4.0 out of 5.0 by restaurant you need a restaurant as I come in and would like to not leave the hotel for a meal September 30, 2014
Rated 5.0 out of 5.0 by Bathroom amenities The bathroom lighting could be a bit more bright and a makeup mirror would be a wonderful addition for applying makeup. This would be one of the major recommendations that I could give for this facility. September 29, 2014
Rated 5.0 out of 5.0 by comfortable bed and friendly service The rooms were updated and clean. The staff are friendly and helpful. The shuttle service to and from the airport is a definite bonus. September 28, 2014
Rated 5.0 out of 5.0 by Great service, exceeded expectations Our trip began by staying at the Holiday Inn Express and Suites Edmonton-International Airport Hotel. This hotel offers shuttle service to the airport which takes 5 mins to the door. We found this such a relaxing way to begin our trip. The hotel staff were friendly and efficient and attended to all our needs. Our room was clean and had everything we required. I would highly recommend this hotel to anyone looking for value for their dollar. September 22, 2014
Rated 5.0 out of 5.0 by Perfection Everything was phenomenal. Two thumbs up. This is where they should send people from other Hotels (like Crowne Plaza Denver airport) for training on how to do it right. September 20, 2014
Rated 4.0 out of 5.0 by Great distance to and from airport. This hotel is very good , I stay here whenever i'm in the area , and will continue to stay there . September 13, 2014
Rated 5.0 out of 5.0 None Gave comments earlier in reveiwe Value for money Would recommend Great Styaff Would return if in area September 10, 2014
Rated 5.0 out of 5.0 by Great Service with a smile The Front Desk Staff were extremely friendly and helpful. They offered us great suggestions and seemed as they truely cared. We utilized several components of the hotel - business centre, pool, shuttle, fitness centre. They all met our needs. We felt very welcomed and recommend this hotel for any and all. September 10, 2014
Rated 5.0 out of 5.0 by very nice room Very comfortable and front desk very helpful. the only problem was the hot tub was broken. September 8, 2014
Rated 1.0 out of 5.0 by not great horribly cramped room, no shuttle offered, lots of noise outside my door September 4, 2014
Rated 4.0 out of 5.0 by Dependable and consistent I have stayed at this hotel several times and am always satisfied by the performance of the staff and the overall cleanliness and quality of the hotel and guest rooms. September 3, 2014
Rated 3.0 out of 5.0 by Not as friendly/efficient as other Holiday Inn's Holiday Inn Express is my hotel of choice every time I travel. This one was the most inefficiently run compared to all the other Holiday Inn's. It's a clean hotel. But do not expect a lot from the staff here. September 2, 2014
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