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Rated 4.2 out of 5 by 146 reviewers.
Rated 4.0 out of 5.0 by confortable bed, large room everything was fine. great room and beds. the only problem was our room was at the end of the hallway next to the ice machine. the machine was loud and we could hear it all night. October 6, 2013
Rated 5.0 out of 5.0 by Another great stay Second stay at th HIE, room was comfortsble, clean, staff great, breakfast selections above averagr for "free" breakfast, great location October 3, 2013
Rated 5.0 out of 5.0 by A great Get Away spot We have been staying at this hotel every year since the week it opened. It is always clean, friendly, and breakfast is well stocked. It's location is convenient to everything in North Conway. The pool is undersized, but we don't typically use it. Overall a good economical choice. October 1, 2013
Rated 5.0 out of 5.0 by Excellent stay This was not our first visit as we have always had a very good experience with this hotel. Everyting you expect was there: rapid, welcoming and courteous C-I, C-O, clean room with good amenities, good breakfast. We will come again. October 1, 2013
Rated 5.0 out of 5.0 by Best stay out of 7 IHG nights Thanks to Megan, this was the best stay on our recent East Coast trip. She was really helpful with not only checking us in in the fastest and most courteous way, but with helping us to find great things to do around the area. September 10, 2013
Rated 5.0 out of 5.0 by Great room for the money This is our first time staying here. The room was clean which our most important requirement for staying anywhere. The bed was comfortable and we slept well. The most surprising thing was the breakfast . There was a good variety and everything was hot and delicious. September 10, 2013
Rated 4.0 out of 5.0 by good experience The room was clean spacious and comfy. The staff was very nice and helpful. My only issue was that we were not able to get breakfast. We attempted to have breakfast around 830a and it was packed! I was with my 15 month old and it was impossible to get to the breakfast bar to get him something to eat. I was disappointed becuase the eating area was very small in comparrison to the amount of rooms and guests staying at the hotel. August 28, 2013
Rated 3.0 out of 5.0 by Great location The location is great, right in the center of North Conway, near all the shopping and several restaurants. Unfortunately, the internet service was terrible, even on the lobby computer. But this may be a problem generally in the area, not just at this property. August 27, 2013
Rated 4.0 out of 5.0 by Convenient hotel in a beautiful area This is a convenient location to explore the White Mts. area. Dining and shopping facilities close by. Large rooms. Wifi system a bit complex with constant relog-in needed. August 27, 2013
Rated 5.0 out of 5.0 by Clean, comfortable room. Great service. The hotel is well situated in the city so everything is easy to reach by foot. Kids enjoyed the pool. There are enough place to sit for the breakfast. The whole hotel is always clean. August 25, 2013
Rated 4.0 out of 5.0 by Nice Hotel We arrived and were promptly and courteously greeted by the front desk staff. This hotel has a great breakfast and the folks that manage it are on top of it in terms of making sure the food is fresh and plentiful. The front desk is also inviting and well run. The rooms are a little more run down than I have experienced in recent Holiday Inn stays, although not bad. The hotel is conveniently located and easily found via GPS and also visually from the road. Thanks for a nice stay. August 19, 2013
Rated 3.0 out of 5.0 by Didn't get what I asked for When I booked the room, I asked for 2 beds and a sleeper sofa. My wife and I have a 16 year old boy and 13 year old girl and they needed separate beds. The gentleman that I spoke to on the phone ensured me that we had 2 queen beds and a sleeper sofa. When we arrived at the hotel, the lady at the front desk informed me that this hotel does not have sleeper sofas. But she ran right up got us a cot and brought it to the room. I just wish the phone operator would have been more knowledgeable because its not comfortable and I don't like making one of the kids sleep on a cot while we are on vacation. We as willing to get to 2 rooms so everyone could have a bed. So I guess all in all you lost out on more money and my boy didn't get a good night sleep. August 18, 2013
Rated 5.0 out of 5.0 by Great service, clean room & comfortable bed My husband & I were traveling for pleasure This hotel had all the amenities that we were looking for at an acceptable rate. The place was in a great location; close to all that North Conway has to offer. The room was very clean and the bed was extremely comfortable. The complimentary breakfast was excellent and offered a good variety of both hot and cold items. We would most definitely return to this hotel again if we are in the area. August 18, 2013
Rated 5.0 out of 5.0 by Nice place to stay Nice and comfortable. Set back in the trees away from the hustle bussle of the tourist area. August 18, 2013
Rated 2.0 out of 5.0 by Not Good There were ants in the bathroom and the TV was very fuzzy and the staff member said it was as go as they could do. The features of the hotel say color TV not Fuzzy you get what you get TV Over priced for the experience ! The breakfasr staff was complaining about working too hard and not filling the OJ August 16, 2013
Rated 1.0 out of 5.0 by yucky stayed in the biggest room in the house for over 300 dollars. yucky. didn't shower there it was so gross. yuck August 15, 2013
Rated 3.0 out of 5.0 by Okay The staff was pleasant and breakfast was good. Our room was clean and nice. However, the fitted sheets were way to small for both beds. I had to wake up several times during the night to pull the fitted sheet back onto the mattress, as I was laying on the mattress!! Gross. Also, the matresss pad was extremely "plasticky" and not very comfortable. August 15, 2013
Rated 5.0 out of 5.0 by Fantastic Place We stayed at the Holiday Inn in North Conway, NH on Aug.5th and returned on Aug. 7th,2013 because of the excellent services they have here. The room was very spacious, clean and the bed was so comfortable, it was like being at home. The staff all greeted us with a smile and good morning or good evening, very pleasant. The variety of breakfast choices could not have been better than at a restaurant, hot and cold. They also have an interrior swimming pool. We would definitely stay here again the next time in New Hampshire. August 12, 2013
Rated 5.0 out of 5.0 by excellent loved our stay pool was fun room was spacious and clean staff was great August 12, 2013
Rated 4.0 out of 5.0 by pleasant Enjoyable stay and was able to check in early. I would come here again. August 6, 2013
Rated 5.0 out of 5.0 by Pleasant stay Friendly staff, nice breakfast. Very Pleasant stay. Good location, near shops and restaurants and other activites. August 3, 2013
Rated 3.0 out of 5.0 by problems Stayed three nights in the same room but on three separate reservations. I was told that wasn't a problem. The following morning coming from the pool in our wet bathing suits, we came to our room and were locked out. Had to go to the front desk (with my young grand daughter in tears), to get the keys fixed. Was told it was all taken care of but was locked out again the next day. The guests above us were running and jumping all three nights from 10PM to about 2AM. Obviously no sleep all three nights. Was not given my late checkout I was due because of elite level. Positive side, the staff was great. You felt like a member of the family. Stayed in a mini suite which was very comfortable and functional. The pool and hot tub were great even though the hot tub was down one day. They have a very nice breakfast. Going back in October. July 31, 2013
Rated 5.0 out of 5.0 by Best hotel in North Conway Clean rooms, breakfast area, pool area, and bathrooms. Very friendly staff at all times of the day and night. My room was cleaned very well , as if I was checking in! Breakfast food was good for two reasons. They changed the menu everyday and it had plenty Of tables. Yes, I recommend this hotel! July 31, 2013
Rated 3.0 out of 5.0 by A Pretty Standard Stay The hotel is pretty average, but proximity to the outlet stores is a bonus. If you're traveling as a family, this is an affordable place to stay. The room was not exactly clean, nor the service perfect but there is a good free breakfast. July 27, 2013
Rated 5.0 out of 5.0 by Clean and comfortable stay! We had a spectacular stay! Our kids loved the pool. The breakfasts were delicious. Everything was so clean and everyone was so nice!! It was very relaxing and comfortable. We will be back next summer!!!! July 26, 2013
Rated 5.0 out of 5.0 by NICE TOWN TO STAY IN Nice place to stay Staff was great. The town has a lot going on for young and old. Great places to eat and shop all at a short walk. We will come back!!! Thank You July 15, 2013
Rated 5.0 out of 5.0 by Great staff and service. My family enjoyed our stay at this hotel. The rooms were clean and comfortable. The staff was especially helpful and caring. They went out of their way to make our stay special. July 14, 2013
Rated 5.0 out of 5.0 by Everything was fantastic. I can't say enough about this property! We had a great experience here. The rooms were clean and comfortable. Mimma made us feel at home, providing us with everything we needed while traveling with our 2 small grandchildren. Breyon was also very accommodating and friendly! July 10, 2013
Rated 3.0 out of 5.0 by Non-caring Attitude Breakfast was supposed to be good until 10am but when we came down at 9:30am there was no food left. And when informed, the front desk shrugged and asked us to look for the lady who looks deter the dining room. How would we know who she was? Not stopping by here again. If we do, we will stay at a different brand. July 8, 2013
Rated 5.0 out of 5.0 by Sandy gave me an upgrade and late checkout we have a direct bill at the hotel and sandy was able to accommodate the 2 p.m. check out for us even know they had recently change their late check-out policy. it's great to have somebody like sandy running This Property! June 27, 2013
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