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Rated 4.3 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Weekend Stay We stayed over the Veteran's Day weekend and the hotel was full. The staff was friendly & efficient. The rooms were very clean and we had a nice view. I would recommend this hotel and stay here again. November 17, 2013
Rated 3.0 out of 5.0 by Comfortable bed, but spend that kind of money somewhere else The suite, (kitchenette included) we had did not have any end tables, a coffee table, or any type of sitting area to "eat in". There was no hot water on the first morning. The room was located on the end near the ice machine...very noisy during the night. Staff service were friendly. November 16, 2013
Rated 4.0 out of 5.0 by personel I always feel like I am returning home when I enter this hotel. I am greeted by name which shows how much they care about their guests. This time I experience a maid named Cheyenne who went above and beyond. My granddaughter went to the ice machine and came back with an empty bucket so I tried. Cheyenne was cleaning a room down the hall. She saw what happened and immediately offered to fill the bucket. I didn't realize that she had to go one flight down and to the opposite end of the hotel. She arrived back with a bucket of ice and a smile on her face. This is what makes this hotel very special. November 5, 2013
Rated 4.0 out of 5.0 by Comfortable bed but noisy adjacent water machine An upgrade to a suite was welcome but the location of the upgraded room was near to a noisy water machine. Wonderful location though and very clean with friendly staff October 27, 2013
Rated 4.0 out of 5.0 by Good central position Good place to stay to explore Mt Washington area. Room comfortable although noise from nearby water machine did slightly disrupt sleep. October 26, 2013
Rated 5.0 out of 5.0 by My Conway base of operations Conway, NH is the home of several of my customers. This hotel is a comfortable base of operations when traveling there for appointments. Recent facility upgrades enhance the hotel. Many fine restaurants plus scenic views means I will be returning. October 25, 2013
Rated 5.0 out of 5.0 by Awesome Holiday Inn Express I stayed two consecutive weekends in October as I was on a long awaited fall foliage trip from Houston,Texas. I would have to say that the entire staff at this hotel is the best of anywhere i have ever stayed. They were all very knowledgeable of the local area as far places to eat and how to avoid crowds and traffic. . Paul is an expert on the area especially knowing out of the way places to see fall colors and could not have been more helpful. All of them were extremely down to earth, helpful and truley seemed to enjoy thier jobs. I don't think there was one question they they couldn't answer.. the hotel was also in great location and was very clean. It was a little more expensive then usual but this time of year it's a matter of supply/demand. Give this staff kudos for going way over and above!! October 17, 2013
Rated 4.0 out of 5.0 by Comfortable beds This is the first time we have stayed at Holiday Inn Express in North Conway, NH. The hotel is very nice, and the staff is very pleasant. The pillow top beds are the best I have every slept on at a hotel. The complimentary breakfast had a big variety to choose from and staff was there to help if needed. My only complaint about my stay was we had a non smoking room next to a smoking room and on the second night it was difficult to sleep with the smell of smoke in our room. The entire floor should be non smoking. October 17, 2013
Rated 2.0 out of 5.0 by Not worth the money spent Room was very expensive for a Holiday Inn Express. The room was average and the breakfast was lacking some of the usual choices. My husband and I typically stay at Holiday Inn Expresses and are usually very pleased, but not this time. October 6, 2013
Rated 4.0 out of 5.0 by confortable bed, large room everything was fine. great room and beds. the only problem was our room was at the end of the hallway next to the ice machine. the machine was loud and we could hear it all night. October 6, 2013
Rated 5.0 out of 5.0 by Another great stay Second stay at th HIE, room was comfortsble, clean, staff great, breakfast selections above averagr for "free" breakfast, great location October 3, 2013
Rated 5.0 out of 5.0 by A great Get Away spot We have been staying at this hotel every year since the week it opened. It is always clean, friendly, and breakfast is well stocked. It's location is convenient to everything in North Conway. The pool is undersized, but we don't typically use it. Overall a good economical choice. October 1, 2013
Rated 5.0 out of 5.0 by Excellent stay This was not our first visit as we have always had a very good experience with this hotel. Everyting you expect was there: rapid, welcoming and courteous C-I, C-O, clean room with good amenities, good breakfast. We will come again. October 1, 2013
Rated 5.0 out of 5.0 by Best stay out of 7 IHG nights Thanks to Megan, this was the best stay on our recent East Coast trip. She was really helpful with not only checking us in in the fastest and most courteous way, but with helping us to find great things to do around the area. September 10, 2013
Rated 5.0 out of 5.0 by Great room for the money This is our first time staying here. The room was clean which our most important requirement for staying anywhere. The bed was comfortable and we slept well. The most surprising thing was the breakfast . There was a good variety and everything was hot and delicious. September 10, 2013
Rated 4.0 out of 5.0 by good experience The room was clean spacious and comfy. The staff was very nice and helpful. My only issue was that we were not able to get breakfast. We attempted to have breakfast around 830a and it was packed! I was with my 15 month old and it was impossible to get to the breakfast bar to get him something to eat. I was disappointed becuase the eating area was very small in comparrison to the amount of rooms and guests staying at the hotel. August 28, 2013
Rated 3.0 out of 5.0 by Great location The location is great, right in the center of North Conway, near all the shopping and several restaurants. Unfortunately, the internet service was terrible, even on the lobby computer. But this may be a problem generally in the area, not just at this property. August 27, 2013
Rated 4.0 out of 5.0 by Convenient hotel in a beautiful area This is a convenient location to explore the White Mts. area. Dining and shopping facilities close by. Large rooms. Wifi system a bit complex with constant relog-in needed. August 27, 2013
Rated 5.0 out of 5.0 by Clean, comfortable room. Great service. The hotel is well situated in the city so everything is easy to reach by foot. Kids enjoyed the pool. There are enough place to sit for the breakfast. The whole hotel is always clean. August 25, 2013
Rated 4.0 out of 5.0 by Nice Hotel We arrived and were promptly and courteously greeted by the front desk staff. This hotel has a great breakfast and the folks that manage it are on top of it in terms of making sure the food is fresh and plentiful. The front desk is also inviting and well run. The rooms are a little more run down than I have experienced in recent Holiday Inn stays, although not bad. The hotel is conveniently located and easily found via GPS and also visually from the road. Thanks for a nice stay. August 19, 2013
Rated 3.0 out of 5.0 by Didn't get what I asked for When I booked the room, I asked for 2 beds and a sleeper sofa. My wife and I have a 16 year old boy and 13 year old girl and they needed separate beds. The gentleman that I spoke to on the phone ensured me that we had 2 queen beds and a sleeper sofa. When we arrived at the hotel, the lady at the front desk informed me that this hotel does not have sleeper sofas. But she ran right up got us a cot and brought it to the room. I just wish the phone operator would have been more knowledgeable because its not comfortable and I don't like making one of the kids sleep on a cot while we are on vacation. We as willing to get to 2 rooms so everyone could have a bed. So I guess all in all you lost out on more money and my boy didn't get a good night sleep. August 18, 2013
Rated 5.0 out of 5.0 by Great service, clean room & comfortable bed My husband & I were traveling for pleasure This hotel had all the amenities that we were looking for at an acceptable rate. The place was in a great location; close to all that North Conway has to offer. The room was very clean and the bed was extremely comfortable. The complimentary breakfast was excellent and offered a good variety of both hot and cold items. We would most definitely return to this hotel again if we are in the area. August 18, 2013
Rated 5.0 out of 5.0 by Nice place to stay Nice and comfortable. Set back in the trees away from the hustle bussle of the tourist area. August 18, 2013
Rated 2.0 out of 5.0 by Not Good There were ants in the bathroom and the TV was very fuzzy and the staff member said it was as go as they could do. The features of the hotel say color TV not Fuzzy you get what you get TV Over priced for the experience ! The breakfasr staff was complaining about working too hard and not filling the OJ August 16, 2013
Rated 1.0 out of 5.0 by yucky stayed in the biggest room in the house for over 300 dollars. yucky. didn't shower there it was so gross. yuck August 15, 2013
Rated 3.0 out of 5.0 by Okay The staff was pleasant and breakfast was good. Our room was clean and nice. However, the fitted sheets were way to small for both beds. I had to wake up several times during the night to pull the fitted sheet back onto the mattress, as I was laying on the mattress!! Gross. Also, the matresss pad was extremely "plasticky" and not very comfortable. August 15, 2013
Rated 5.0 out of 5.0 by Fantastic Place We stayed at the Holiday Inn in North Conway, NH on Aug.5th and returned on Aug. 7th,2013 because of the excellent services they have here. The room was very spacious, clean and the bed was so comfortable, it was like being at home. The staff all greeted us with a smile and good morning or good evening, very pleasant. The variety of breakfast choices could not have been better than at a restaurant, hot and cold. They also have an interrior swimming pool. We would definitely stay here again the next time in New Hampshire. August 12, 2013
Rated 5.0 out of 5.0 by excellent loved our stay pool was fun room was spacious and clean staff was great August 12, 2013
Rated 4.0 out of 5.0 by pleasant Enjoyable stay and was able to check in early. I would come here again. August 6, 2013
Rated 5.0 out of 5.0 by Pleasant stay Friendly staff, nice breakfast. Very Pleasant stay. Good location, near shops and restaurants and other activites. August 3, 2013
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