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Rated 4.6 out of 5 by 367 reviewers.
Rated 5.0 out of 5.0 by Great Service Staff was very friendly and helpful. Front Desk staff went out of their way to greet us by name. July 29, 2014
Rated 5.0 out of 5.0 by Attentive Staff Great summer day/night stay; was able to get early check-in July 29, 2014
Rated 5.0 out of 5.0 by excellent service l enjoyed my couple of days at Holiday Inn in Ocean City. July 27, 2014
Rated 2.0 out of 5.0 by Very noisy, was not able to sleep It was very noisy, we were not able to sleep. The front desk was near and they did not stop the noise even if it was 1 am. For the breakfast, we needed to wait a lot and no table and chair . Very expansive, very humid. Was not smell good. The worst Holiday Inn we stayed. July 27, 2014
Rated 5.0 out of 5.0 by Great Customer Service and Value My family and I stayed from 7/15 through 7/20. Although the hotel is far from the boardwalk but that was what we were looking for. Only couple blocks walk to the beach and right behind us was to a public park (where you could walk,run,bike ride catch crabs off the dock or fish). We had a blast. The staff always greeted us with a hello and a big smile. The pool however small (indoor 3 1/2 feet deep and outdoor 5 feet deep) was clean and had plenty of seating it served our purpose we weren't there for the pool but for the ocean. The morning breakfast had a variety of selection for all of my kids and wife and the hard working ladies kept it always filled. The hotel was filled to capacity but even if the line was a little long there was enough seats and food for everyone. You just had to patient and try to get down by 800am when everyone is eating.(730am was perfect). We did have a mixup one day when our oldest daughter was ill we waived housekeeping but they thought we didn't want housekeeping period. When we got home at 700pm they sent night housekeeping right away apologized and all was good. ( Miscommunication happened on our part nothing to do with the hard working ladies in housekeeping. We asked for extra towels once and they were always there. And our last day we asked for a late checkout and were accomodated no questions asked. If your looking for a quiet place away from the boardwalk that you get breakfast included and is about $60 cheaper than most OC hotels this is the place. We took that $450 ( $60 plus $30 we saved on breakfast) in savings and went out to more expensive restaurants. The only negative thing was the suites have only double beds and not queen but I knew that prior. Good place for kids who are playing tournaments to stay softball soccer and lax fields right there in the park July 26, 2014
Rated 4.0 out of 5.0 by Nice hotel Good location in northern part of ocean city. Friendly staff July 25, 2014
Rated 5.0 out of 5.0 by Comodidad y Limpieza La habitación esta limpia, pero la supervisora se le olvido chequear la cortina del baño, muchos pelos de los clientes anteriores y en la piscina no encontramos en dos ocasiones las suficientes toallas. En termino general, el hotel me agrado mucho y si regreso a Ocean City, me volveré a hospedar en su hotel. July 24, 2014
Rated 3.0 out of 5.0 by Average Not great, not awful. Everything was as you would expect, nothing remarkable. The pools were a bit dirty, I'm sure it's hard for the staff to keep up with all the sand, but still both pools and the hot tub were not clean. Across the street from the beach, which was a huge plus. Breakfast was average. No one greeted me as an IHG Rewards Club Member July 24, 2014
Rated 5.0 out of 5.0 by Great Value, Great Stay I had a great stay at the hotel. The rooms are very clean and comfortable. For those of you who are hotel product junkies, they carry Neutrogena products. They had a small fridge, a microwave, storage and a table. This made it easy to bring snacks and beverages. The pool/hot tub was clean as well as the lounge area. The kids had a blast. There is not a life guard on duty though. The hotel is a short walk to the beach; about a half block away. The hotel is very far from the Boardwalk/attractions. I did not mind this too much. They do not provide a shuttle but there is a bus that you can ride all day for $3. There is stop right outside the hotel. The staff was very friendly and attentive. Keisha was especially nice. July 23, 2014
Rated 5.0 out of 5.0 by Great Amenities, Clean comfortable rooms, excellent Staff Thank you Holiday Inn Express for once again providing quality services for me and my family. The staff is always great going the extra mile with their courteous and professional manner. If there is ever a problem with anything, they have always had quick response which is most important when you have small children. Hope to see you again next summer! July 22, 2014
Rated 5.0 out of 5.0 by Great value and service for busy beach weekend trip. Great value and service for busy beach weekend trip. July 22, 2014
Rated 5.0 out of 5.0 by good service and comfortable bed Everything was fine but the pillows were too large and too puffy. i could not get comfortable other than the pillow situation my stay was great! The complementary breakfast was wonderful and the ladies working there were very kind and efficient! July 20, 2014
Rated 4.0 out of 5.0 by The room was very clean, the beds were comfortable. The entire staff was very professional and friendly. We attempted to check in at 5:00 p.m. and the room was not ready. That is the only negative about our visit. It was a very nice atmosphere and we were able to relax. I would recommend this hotel highly and would return. The Breakfast was very good and it is a very nice amenity. July 19, 2014
Rated 5.0 out of 5.0 by Nice and relaxing The hotel and staff were great. Rooms were clean. Overall a great place to stay and I would definetly recommend this hotel. We felt secure. Location is on the north end of OC quite a walk to all the action, but a short drive if you have transportation. Our only complaint was the price. A little over priced for the type of rooms they offer. We've stayed at holiday inn club resorts for less, but if price is not a problem great place to stay. July 18, 2014
Rated 5.0 out of 5.0 by Lovely family friendly facility. Our family of six stayed at this beautiful hotel for a short beach vacation. We were able to walk to the beach from there and there were several places to eat within walking distance. We were not far from Assateague Island where we visited both days we were there. The staff were most helpful and easy to approach; our housekeeper was so upbeat and outgoing, provided extra towels when requested. Front desk staff gave us good advice regarding places to eat, all suggested were good! Our room and beds were comfortable and there was a small frig and a microwave. The full breakfast included multiple choices and the dining area was clean and inviting. The indoor and outdoor pools were great. I would definitely stay at this Holiday Inn Express again. July 18, 2014
Rated 5.0 out of 5.0 by Nice, convenient place to stay in Ocean City My wife and daughter stayed at this Holiday Inn Express for two nights, July 13 and 14. We found it very convenient, as it was out of the hustle and bustle of the lower streets in OC, but offered convenience to good dining and shopping. It's location relative to North Side Park is an added bonus. The park is directly behind the hotel and it offers playing fields, running / walking tracks and great views. It also has a long, extended dock that can be used for crabbing or fishing. On Sunday evenings there are concerts in the park, which was an added bonus the first night we were there. Getting to the beach is very easy, just a few minutes walk, with an Ocean Highway crosswalk directly in front of the hotel. While we didn't use the swimming pool, we did lay out there for a bit because it actually got chilly over at the beach. We came away very impressed with the overally professionalism and attitude of every staff person we met. From the front desk personnel to the cleaning crew, and even the breakfast workers, everyone had nice, positive attitudes, which we really appreciated. I would highly recommend this hotel. July 17, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room. Close to beach. Highly recommend this hotel! The room was clean and fresh. Comfortable bed and pillows. Staff was friendly and helpful. Checked in early. Excellent hot breakfast included. Close to the beach. Great value! Will definitely be going back! July 17, 2014
Rated 2.0 out of 5.0 by Nice hotel but smells like cigarette smoke Although the hotel was nice, I probably wouldn't stay there again, nor do I feel what I paid during my visit was worth it. Once you walk into the hotel, the smell of cigarette smoke overtakes the entire lobby and even to your front door. I'm highly allergic to cigarette smoke and if I would have known they allowed people to smoke indoors I would have definitely picked a different hotel to stay at. July 17, 2014
Rated 4.0 out of 5.0 by Great stay but misleading description of room Stayed there with two little kids thinking that a king bed suite with a pullout would actually have the kids sleeping behind a door. Not so. The suite is just a long room separate by half a wall. Well, my husband and I ended up getting many more hours of sleep than we intended. Also, why does the hotel have no recycling bins? Otherwise a very pleasant stay. Clean, comfortable, convenient location. Staff was outstanding! July 15, 2014
Rated 5.0 out of 5.0 by Great place to stay for vacation. This is the 3rd time my family has stayed here for our weeks vacation. Clean rooms, friendly staff, clean pool, good breakfast, and quite. The only problem I had with this stay is the Satellite TV. IT was horrible. Takes a long time to change channels. And even if it did change, it would take forever to tell you that the channel wasn't available. July 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was extremely nice. The hotel was very clean. The cleaning crew were very good at what they do. July 13, 2014
Rated 5.0 out of 5.0 by Great service The staff is very friendly and attentive. The Guest Services Manager Paige is wonderful. July 13, 2014
Rated 5.0 out of 5.0 by Very friendly and competent staff! Had a great time in a very convenient Holiday Inn. Very nice pools, outdoor and in, and the staff was very friendly and competent. Kudos to the cleaning crew for swift, capable work. July 12, 2014
Rated 4.0 out of 5.0 by Good Service. Nice and Clean room. Decent breakfast I would recommend getting a room in the back of the hotel. There is a park behind the hotel, then the bay. The view from the rooms in the back of the hotel especially the higher floors is nice. July 11, 2014
Rated 5.0 out of 5.0 by Outstanding Staff and Location Away from the teeny bops and excellent customer service - The beach is across the street and has an excellent park behind them. Highly recommend. July 11, 2014
Rated 4.0 out of 5.0 by location not that bad I booked this hotel for my daughter and friends July 4th weekend. She was surprised how nice the rooms were and the outdoor pool. They were also concerned about not being where the action was but were grateful for the easy walk to the beach and the bus was an easy way to get where they needed to go. They arrived early with a short wait for the room to be ready. Great staff. July 9, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised... Exceeded expectations!!! I was pleasantly surprised by the exceptional customer service, excellent accommodations, delicious breakfast, and the fact that the fireworks were right on their back yard!. It was to my surprise one of the best stays in a hotel ever! I love Holiday Inn, but this one definitely tops them all! I strongly recommended, as the location is just perfect... far enough but close enough at the same time. Have fun in your visit... you will enjoy it also! July 9, 2014
Rated 5.0 out of 5.0 by Overall Great Place to Stay This was my second time staying at this hotel. The bed is incredibly comfortable. The only reason I gave a 4/5 was because the roll away bed was horrendous. You felt every metal coil in the mattress. It had no support. They really need to invest in another roll away. Otherwise it was an awesome place to stay. The staff is wonderful. The breakfast is a fine alternative if you don't want to wait on line somewhere else on a crowded weekend but it closes WAY WAY too early. 930. We are here for vacation!! And I'm an early bird. I will definitely stay again. Comfortable main bed and clean. July 9, 2014
Rated 5.0 out of 5.0 by Friendly Hotel Staff Our stay was awesome. The hotel staff was attentitive to all our needs. July 9, 2014
Rated 5.0 out of 5.0 by FABULOUS VACATION!!!!! We had such a fabulous vacation stay! The front desk staff, including Jaime, Keisha and EVERY single staff member were so friendly, helpful, courteous, and just generally wonderful to be around! Our room was perfect (5th floor, Bay View). The decor, cleanliness, and comfort of both the beds and the temperature were terrific. A great television, channel choice, and internet connection! The hotel grounds, and both outdoor and indoor pools were impeccable. The breakfast was just incredible! Thank you so very much for a terrific vacation stay. Look forward to a return trip in the fall! :) July 9, 2014
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