Rated 4.3 out of 5 by 140
Rated 5.0 out of 5.0 by serene76 Good place
Room was clean, staff was responsive, breakfast was kept stocked thru out the morning.
December 15, 2014
Rated 4.0 out of 5.0 by Johnnys1 ATL
Very nice and comfortabe would recommend this facility to all. Very nice staff and really clean
December 8, 2014
Rated 5.0 out of 5.0 by White Line Fevor Great Service Staff
Great place to stay with easy off/on access from us 78.
Front desk staff was exceptionally friendly and professional.Breakfast staff exceptionally helpful and courteous.Accommodations were excellent.
December 7, 2014
Rated 5.0 out of 5.0 by Daisycat Nice and clean!
As this was our fourth stay at this property, it was clean as expected. The staff is very friendly and helpful.
December 3, 2014
Rated 5.0 out of 5.0 by bevansnmhg Very nice, quiet hotel outside of Memphis.
Enjoyed our stay, very nice hotel just outside of Memphis with lower room taxes just 5 miles away from Shelby Air Drive.
December 2, 2014
Rated 5.0 out of 5.0 by MD3PACK Memphis area Hotels
This has always been a great hotel to stay at. The only negative thing I can say about them is there is No Sleep Timer on the TV's/
November 18, 2014
Rated 3.0 out of 5.0 by The Buttafuoco's Olive Branch
Great hotel and staff. Only complaint was not having NFL channel for the game.
November 11, 2014
Rated 4.0 out of 5.0 by bd57chevy Nicole was great :-) ! TV and Breakfast not so good :-(
Upon arriving at the Olive Branch Holiday Inn Express, I knew the service would be good by the tender smile and the warm heart of the front desk person, Nicole. She was bright, attentive and very welcoming. I stayed a total of 3 nights and with each night she was as pleasant as the previous. I witnessed her being as courteous and kind to other customers as well so I know it was simply a part of her being. You have a real catch in Nicole.
With regards to the breakfast each day, well let's say is was way less than acceptable. It was to be ready for consumption by 6 am each day. I was in the area ready for breakfast each day at 6 am but there was only cold food available. The hot food came out around 6:20 am each day, which was too late for me as I had to leave for work at that time. Also, the one day that I did get to partake in the sausage (by pushing my time), it was cold, dry and burnt to an extent. It was obvious it had been reheated from a prior day(s).
One more issue I had was the TV remote. The cable box is attached to the center of the back of the TV so the remote didn't seem to work unless you held your hand just right, twisted your hair and said a few choice words. I don't know if it was because of low battery power in the remote or the fact that it was trying to pass a signal through the center of the TV and into the attached cable box in the back (probably the latter).
Never-the-less, the stay was acceptable due to the friendly staff and overall comfort of the hotel. Give Nicole a raise!
November 5, 2014