Rated 4.5 out of 5 by 68
Rated 5.0 out of 5.0 by tarabocc Staff was superior!
The front desk staff at the Holiday Inn Express in Ontario was friendly, knowledgable, and made me feel like I was at home. Thank you!
November 1, 2013
Rated 5.0 out of 5.0 by love2roadtrip very nice place to stay
The reason we chose Holiday Inn Express was the ability to have all 4 kids with us in our room (suite). The room was very clean and we had excellent service. The pool and hot tub were nice, although the chlorine was a little overwhelming. I also enjoyed the exercise room, which I had to myself at the time. The staff were all cheerful and friendly. Our only dissatisfaction with our stay was the pillows; they were too thick, which bothered my neck a little and my husband's more. I did discover the last night that the pillows for the fold-out bed that my daughters were sleeping on were a little flatter, which solved the problem for me. I see why some people travel with their own pillows! The beds themselves seemed comfortable enough.
October 30, 2013
Rated 5.0 out of 5.0 by kcpoodle5 Place to relax and enjoy quality service
I arrived in Ontario feeling tired and achy from a cold. All I wanted was a quick check in and a quiet place to rest. I was greeted warmly and was quickly checked into a very clean and comfortable room where I enjoyed a restful sleep. The breakfast choices were great and tasted good. Great place to stay!
October 27, 2013
Rated 5.0 out of 5.0 by momoftwins Very helpful staff.
I was very impressed with the handicapped pool lift. The water was too cool for my daughter's comfort, but it was great to have the chance to allow me to swim with my daughter.
I wish the room would have had a microwave and small refrigerator/freezer. Those are very useful while travelling on family trips.
October 20, 2013
Rated 3.0 out of 5.0 by Apple2013 Decent place to sleep
People were friendly. Room was clean. A lot of road noise. Disappointed that my being a priority club member was not acknowledged. As I was checking out I asked if I could get a water since I was a member which we usually always receive. Was told no I could borrow a movie for free. Kind of pointless since I was checking out.
October 18, 2013
Rated 5.0 out of 5.0 by WesternView Great hotel
Great hotel...well run with a really nice staff. Many employees have been there since it opened. The rooms are clean and very comfortable. Best place to stay in Ontario.
October 18, 2013
Rated 5.0 out of 5.0 by serisly Quiet and Comfortable.
Best of the best in Holiday Inns. Staff was kind and informative. Location was great. Pool/Hot tub was clean, warm and stocked with towels. Room was clean and quiet. Breakfast was available promptly at start time and everything was fresh and stocked well. Thank-you for a great stay!
October 7, 2013
Rated 5.0 out of 5.0 Everything you would expect and more
This place has all the qualities you would want from a hotel and more. They even offer free movie rentals and points for IHG rewards members. They have a friendly staff and quiet, peaceful atmosphere that makes me wish all stays could be handled by these outstanding people.
September 28, 2013