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Rated 4.5 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Restful Experience! This is one of the best hotels we've ever stayed at. The staff was incredible, going out of their way to make us feel at home. The room was large, clean and very homey. The breakfast was very good. Don't miss the cinnamon rolls! I highly recommend this hotel. July 27, 2015
Rated 3.0 out of 5.0 by Fair service, room with problems Wanted to change credit card used - front desk couldn't do it. Room had lounge area with TV that did not work. Front desk said they would be up to try and fix but never showed up. Carpets in halls and room seemed old and not really clean. Was not recognized as rewards club member. July 17, 2015
Rated 2.0 out of 5.0 by Not a pleasurable stay I travel nearly every week and subsequently stay in hotels very frequently. I typically find a fridge and microwave to support a 'home away from home' atmosphere. This hotel doesn't have these amenities in every room, and when asked, they weren't able to accommodate, making my stay less than desirable. When I inquired, I was told that the suites had fridges, but my military rate didn't include a fridge. Unfortunately, we in the military don't have the authority to exceed the government negotiated and standardized per diem rate, and therefore are not afforded a fridge to keep food fresh and edible. I would think that the business and staff would think a little more to honor and respect the military service member. July 16, 2015
Rated 5.0 out of 5.0 by Great Place to Stay No issues. Everything was great during my stay. Most times was on the fire line, so be able to rest at night was helpful. July 14, 2015
Rated 1.0 out of 5.0 by Night/Day Experience We have used this hotel multiple times in the past few years. It used to be great, however, this was very different. Linens were not clean, breakfast items not available and A/C did not work when it was 106 degrees out. Newer staff were not nice at all, however, you might be lucky to get a couple of the staff that have been there a while and they are gems. I am hoping this hotel turns back around because it was nice. July 8, 2015
Rated 4.0 out of 5.0 by good for price Overall good hotel for the money. The room needed to be updated and the toilet looked like it was used. Stains should have not been there. There was a question on whether it was cleaned or not. However, good value for the money. July 6, 2015
Rated 5.0 out of 5.0 by good value we were surprised and pleased by the quality of this hotel. We will look at other holiday inn express hotels in the future. July 2, 2015
Rated 5.0 out of 5.0 by Well maintained hotel Nice property - good service and what we typically expect at HIE hotels. July 2, 2015
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