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Rated 4.5 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Home away from home I travel a great deal for my job and this hotel makes my time away from home so much easier. I am greeted personally, usually by name. I always know that I will have everything I need, and if I don't, staff will immediately respond. The only time I am disappointed is when I wait too long to make a reservation, and I have to stay at another hotel! October 27, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean and comfortable. Friendly greeting upon arrival Comfortable room with great chairs for sitting and reading. Location is good, adequate parking, well presented breakfast. I'll be back again. October 26, 2014
Rated 3.0 out of 5.0 by Best in Ontario Very kind front desk staff. Needed a second front desk staff member. Checked in at 8pm with one person on the desk, the phone ringing and 2 people ahead of me checking in. 8pm seems too early to have only one person on the desk. Also internet was out on night 1 and the hot tub day 2. The only healthy choices were bananas and walnuts. The oats were instant (very high glycemic value) the eggs had cheese, the yogurt had sugar. Consider a crock pot of oats and unsweetened yogert, and eggs without cheese. No fridge in room. October 24, 2014
Rated 5.0 out of 5.0 by Excellent place to stay The Holiday Inn Express in Ontario, Oregon provides and good nights' sleep - a great breakfast - and - it's only a few minutes off the freeway. Even though the hotel is close to the freeway - the rooms even on the side facing the freeway are extremely quiet. Our favorite amenity was the breakfast. Everything was tasty, nicely prepared and presented - and the quality was as good an any restaurant could provide. All in all it is an excellent place to spend the night. October 20, 2014
Rated 3.0 out of 5.0 by God service not as clean as in the past We have stayed in this hotel probably 4 to 6 times and chose it this time because of our past stays. However we were very disappointed with this past stay, Hotel was not as clean as we had found in the past, the pool and spa were not working and the room was overall not as clean (carpet mostly). Overall stay was still fair. October 20, 2014
Rated 5.0 out of 5.0 by comfortable beds very impressed with everything stayed at least 2 more times at HIE only thing I could recommend would be to leave a disinfect pad to clean the tv remote October 18, 2014
Rated 1.0 out of 5.0 by Overall Bad Experience Checking in was pleasant and staff was nice.When entering the first room we were overcome with a smell of very ripe garbage somewhere in the room.I went back to staff and was assigned a different room.No smell and so good so far.We left and returned that evening to retire for the night.The first thing I noticed was the air conditioner which was left on to cool the room in our absence was off.I could not get it to come on again.I called staff and they informed me this was a new energy saver version.I was told to unplug and wait for a bit and replug. The unit was to come on in five minutes.It finally did but then shut off again.It did this all night long.It would cool the room and then shut off.So all night I had to contend with the noise of the unit starting and stopping.I also had to contend with putting blankets on when cold and off when the unit was off.Made for a horrible sleeping experience.Also the refrigerator in the room had a loud clang/bang coming from it which required it to be unplugged.No sleep and very unhappy customers.The carpets in and around the elevator were dirty and need cleaning. The room and bathroom were clean and well stocked which is what we have become accustomed to from Holiday Inn.If there is a Holiday Inn Express in the town we visit we always chose that location over others.You cannot always be 100% great.This hotel excluding the lady staff that checked us in does not meet the standard of other locations and will not be visited by us again.Thank you for your attention. October 16, 2014
Rated 5.0 out of 5.0 by no title The hotel was only a little difficult to find from the freeway after a long drive that day, but your signs did get me there without getting lost.. I would stay there again when in the area. October 15, 2014
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