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Rated 4.1 out of 5 by 183 reviewers.
Rated 4.0 out of 5.0 by Great customer service Hotel is very convenient to Universal. Staff is friendly and attentive, and handles problems in a timely fashion. Doris at the desk is terrific. The food and breakfast staff were very good. The hotel could use a bit of an update or at the least a thorough carpet cleaning. Good price for the area. July 24, 2014
Rated 3.0 out of 5.0 by Look somewhere else I found the hotel staff courteous and friendly, however, the overall condition of this property is dated. I expect my room to be impeccably clean, but noted stains on the carpet which could have been easily removed prior to my arrival, and the bathroom was literally falling apart. For the money, I could have stayed at another property with a fresher room. I will not stay here again. July 23, 2014
Rated 5.0 out of 5.0 by Why this is a FIVE Star Stay!!!!! My family would like to thank the STAFF--- My Dear Doris, Daniel, Lucas, Marie and Maria (Kitchen) and her staff. We felt that this is a very pleasant environment because the staff was on top of everything around the clock!!!! From the needs in the room, if any, to the cleanliness and plenty of food at the always ready breakfast. It was resort living in what I call "in house" 5 Star luxury because of the STAFF's readiness to take good care of you. All the Best and see you soon!!!! Maria July 22, 2014
Rated 5.0 out of 5.0 by EXCELLENT LOCATION, COMFORTABLE AND FRIENDLY!!! We spend 10 days at this facility and it is really comfortable for family and personnel is very friendly, breakfast good enough for vacationers before going to the parks. Great time!!! July 22, 2014
Rated 5.0 out of 5.0 by Great Service I have stayed at Holiday inn Express Miami and did not know what to expect at Holiday In express Nearest Orlando. I was impressed of the great service and cleanness of the location. More then expected July 21, 2014
Rated 4.0 out of 5.0 by Nice hotel close to Universal Nice hotel with friendly staff and a good breakfast. Very close to universal with a free shuttle. Make sure you book the shuttle early to get a seat at the best times. Decent restaurants and bars within walking distance. July 17, 2014
Rated 5.0 out of 5.0 by Great Staff, Room, Breakfast and Location to everything The wife and I really enjoyed ourselves here. We travel a lot and this is now one of our favorite places to stay. July 17, 2014
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