Rated 3.6 out of 5 by 42
Rated 5.0 out of 5.0 by 3sisters Great location and wonderful staff
We stay at this location every year for our annual Christmas
shopping trip. Your staff is so friendly and helpful. The hotel
is clean and the breakfast is wonderful. We will be back next
year for sure. thanks
November 17, 2012
Rated 2.0 out of 5.0 by DanTX Worst HI experience ever!
With over 200 nights in last 3 years with HI, this was by far the worst property I have stayed. This my first negative review I have ever given HI!
Rooms - furniture dated and worn, clothes hanging material was the cheap white wire like it was from a quick fix store. Worst yet the first room (had to chang in the middle of the night) the mattress was worn and you would roll to middle of the bed. The second the furniture was the same but the mattress was only slightly better.
Water - They use a water softing system but when you take a shower you felt like the soap will never come off and trying do your hair afterwards was a challenge.
Breakfast - eggs were like rubber with water, orange juice tasted like water with a orange flavoring. Bannanas were badly bruised.
Coffee was good though.
The staff was nice and tried to be helpful by changing rooms in middle of night when the first mattress was so bad. Even thought this was in the off season and the hotel wasn't even half full, being a platinum member didn't seem to matter.
November 16, 2012
Rated 4.0 out of 5.0 by Olerip Very spacious room and clean....
We were very impressed with the spacious room. The cleanliness of the bathroom and the overall room. Very nice...we were very comfortable.
Our only dislike, is when you first enter the hotel....the smell of the chlorine in the pool area.....we feel that the pool should not be the first thing that you see or smell when you register or when you are eating breakfast!!
October 28, 2012
Rated 4.0 out of 5.0 by Hezob Great Service
We traveled to this hotel to meet my parents. From the minute we got there the staff was wonderful from getting my parents a room when they arrived a night earlier than expected, to getting us milk when we ran out for our 1 year old to finding a lost pool toy. Tomas and James were especially helpful with all our needs. We would definitely stay at this hotel in the future!
October 12, 2012