Rated 4.1 out of 5 by 64
Rated 5.0 out of 5.0 by jabet413 Must stay.. EXCELLENT CUSTOMER SERVICE
Excellent customer service from all levels of staff...
A VERY BIG THANK YOU -- Velma, Tim, Addie, Kevin
Velma - Excellent Breakfast host, very friendly and makes sure everyone eats, very clean kitchen as well. She works very hard and we appreciated her dedication to making breakfast available and WITH A SMILE!!
Tim - Great front desk service always asking if we had everything we needed. Made the weekend easy.
Addie - Thank you for our cleanest room we have had in a long time and even when we didn't need anything she was still concerned and asked.
Kevin - GM, Thank You for believing in your staff to be themselves it really shows that you care, which the guests notice.
July 14, 2014
Rated 5.0 out of 5.0 First class service in every respect.
Back in the USA for the first time since 2009 and back to HIE at Oshkosh. Just as before, the staff are extremely helpful and polite and nothing was too much trouble. Stayed one night before driving to Wyoming,but booked to come back here on our return a week later. There was a potential problem in as much as we might not be able to stay on one night due to the Country Music gig in Oshkosh. However, whilst we were away in Wyoming, staff kept us informed of the situation and in fact resolved the problem whereby we were able to return and have a full weeks stay without having to move somewhere else for one night.. Special thanks to Jim and Colette at the desk and to Velma for excellent breakfasts. Really looking forward to returning next year. Credit must also be given to the Manager for upholding such high standards through his staff.
July 13, 2014
Rated 5.0 out of 5.0 by Cher90 Clean rooms
Stopped unexpectedly due to the weather. Hotel was easy to get to compared to others in the area. Nice rooms, good breakfast, and the staff was friendly. I would stay here again.
July 10, 2014
Rated 4.0 out of 5.0 by Bloompara The suite was awesome!
We had the suite with a separate king bedroom and a queen and sofa bed. Loved all of the space and housekeeping was excellent! Only cons were the pancake machine was not working and the hot tub would not make bubbles. The pool temp was warmer than average and we enjoyed that.
July 9, 2014
Rated 4.0 out of 5.0 by jas1257 Clean rooms and friendly staff
My room was clean and bed was comfortable; I was only able to participate in the breakfast on the weekend due to having to leave hotel in morning before breakfast was available. The bed sheets were very worn and should have been thrown away. Not enough closet space for an extended stay.
July 8, 2014
Rated 5.0 out of 5.0 by SouvieGuy Nice Breakfast Selection
I would recommend this hotel. The only questions is price. I was able to get a corporate rate, which help me make the decision.
July 3, 2014
Rated 5.0 out of 5.0 by TT33Milw Awesome Stay
Friendly, clean, professional, accomodating staff. Velma seemed to do it all. Definately an asset to the place. My only complaint (there are two). I think this hotel was a little pricey for being in Oshkosh. I also think the quality of the shampoo
June 25, 2014
Rated 5.0 out of 5.0 by P.E. Great
the front desk staff was excellent i believe his name was Jesse and also a woman was there too who was also very good. It seemed like they both worked the entire weekend between the two of them. I drove straight through overnight from Kansas City from my mother’s funeral. I was so please and thankful I was able to deal with someone friendly, kind and helpful, it really meant a lot. I will be defiantly come back every time I am in town and will be back every year at a minium for Miss Wisconsin. Thank you
June 24, 2014