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Rated 4.6 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by All was good all was good once internet issue was resolved, food was good, staff was excellant September 30, 2014
Rated 5.0 out of 5.0 by staff Great staff on site. I have enjoyed each one of my visits over the last three months September 29, 2014
Rated 5.0 out of 5.0 by A great place to stay We were on our way to a reunion hosted in down town Ottawa. Arriving after midnight, we thought it best to go right to bed without the hassle of travelling down town and checking into a hotel. The convenience of the Holiday Inn Express ensured we got a good nights sleep before starting the reunion festivities. Our past experience with staying at Holiday Inn Express hotels made our choice easy. September 29, 2014
Rated 5.0 out of 5.0 by Excellent Stay Overall Spacious rooms, clean, and modern look overall. Breakfast buffet was not fully prepared 1/4 nights. September 26, 2014
Rated 4.0 out of 5.0 by Nice new hotel Convenient location for the airport and business outside of the city. Don't show up with a pick up truck and hope to find it easy to park though. September 25, 2014
Rated 5.0 out of 5.0 by Great Hotel It was a pleasure staying at this hotel. The entire experience was terrific, check in, amenities and check out was very efficient. September 24, 2014
Rated 5.0 out of 5.0 by 2 Night Stay The front desk duo of Kristie and Sandra was the most friendly and most helpful "front desk" that I have ever met. And having spent well over 2,000 nights in hotels for leisure and business ... I have met quite a few. They went out of their way to help us find things to see, places to go and even recommended restaurants to eat at. (Which were really good.) And all this with a smile and some laughs. They made Ottawa our favorite Canadian city out of the 6 we visited on this trip ... even with all the construction downtown. Thanks for making Ottawa ... wonderful. September 22, 2014
Rated 4.0 out of 5.0 by Good lcation Good location, decent breakfast, good service, good price structure. September 19, 2014
Rated 5.0 out of 5.0 by Clean, comfortable hotel Came from out of town to connect with flights the next morning. Staff were quick and efficient and gave tips about airport travel and parking that saved me money. Got a good night's sleep and made it to the airport well rested and ready to go. Overall a pleasant experience. I would stay here again. September 18, 2014
Rated 5.0 out of 5.0 by A great plact to stay near Ottawa airport I've been staying at this hotel since it was first built several years ago and have always had a good experience. It is clean and the staff are friendly and attentive. September 15, 2014
Rated 4.0 out of 5.0 by Good location to airport Hotel was clean and comfortable. Breakfast food was ok. September 15, 2014
Rated 5.0 out of 5.0 by Hot cup of tea I have stayed at many Holiday Inn's in both Canada and the US. This is the only hotel that offers Hot water in the dining areas at all hours. I arrived at 11:30 at night after moving my son into residence and was tired. I was so grateful that the hot water was there for me to make a nice hot cup of tea. Your selection of teas are wonderful. I really appreciated this after a very long day. Please continue do provide this service to your customers. September 12, 2014
Rated 4.0 out of 5.0 by Ottawa Visit Great service comfortable bed - need better selection of pillow types September 12, 2014
Rated 5.0 out of 5.0 by Always the best place to stay Our favourite place to stay, it's the most consistently good hotel we've found. September 10, 2014
Rated 4.0 out of 5.0 by Comfortable and Very Clean We arrived late in the evening and were greeted as Platinum members, and were given a "suite" upgrade. Beats the usual bag of chips and water bottle we get at most HIE properties! The room was very clean, and the bed was firm, with nicely pressed linens and a combination of firm and soft pillows. As a suite, there were two TVs of nice size. The Wi-Fi worked pretty well, though it was not ultra-fast. Breakfast was very good, the pancakes, eggs and sausages all hot, fresh and tasty. Would definitely go back. September 10, 2014
Rated 4.0 out of 5.0 Room was comfortable I did not encounter any issues and would stay here again, the internet is very slow. September 7, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay. Superb hotel. Location was great for a stay prior to flying out of airport. September 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn Ottawa Airport This location is excellent. The rooms are clean and comfortable. The staff is very friendly and attentive. We stay there frequently and will return again. September 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn in Ottawa for a Wedding Recently stayed at this hotel - as it was suggested to members attending the Wedding. I was pleasantly surprized by the newness and quality of the Hotel. It was lacking in nothing as far a s amenities go. I would have chosen a Hotel closer to the tourist areas that I had planned to frequent after the Wedding, but this Hotel was only a 10 minute drive from the Parliament buildings. For anyone. needing an Airport location, it is perfect September 5, 2014
Rated 5.0 out of 5.0 by comfoatable bed . great parking wonderful hotel . great experience. parking was free and would stay here again September 5, 2014
Rated 5.0 out of 5.0 by Very good hotel Met or exceeded expectations. Would go again for sure. September 5, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable stay Although my husband and I were there for a mere 1 night, I'd return for the simple fact that it was very clean, the rooms extremely spacious and beds and pillows very comfortable --- like home. The staff was courteous and check-in and check-out were a breeze September 4, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We stayed here prior to flying out the next morning, staff were friendly, accommodations were great - would stay here again. September 4, 2014
Rated 5.0 out of 5.0 by Great location Very clean and quiet-would definitely stay at this location again! September 3, 2014
Rated 5.0 out of 5.0 by Best I have found in this area. Have stayed at this Holiday Inn over a dozen times in the last few months. Never a problem with staff, very courteous and respectful. There is no other choice for me when I am in the Ottawa area. September 3, 2014
Rated 4.0 out of 5.0 by Room Size Very pleasantly surprised at how spacious the room was. September 1, 2014
Rated 5.0 out of 5.0 by leisure trip to ottawa i stayed with my 2 teenage sons, there were 2 beds plus a sofa bed, the size of the room was excellent. very quiet hotel, great sleep, good breakfast. the purpose of our trip was museums. the hotel is situated near almost every museum, so that was great. really great stay indeed. September 1, 2014
Rated 5.0 out of 5.0 by Great place Very nice hotel. Exactly as expected. Great location. September 1, 2014
Rated 5.0 out of 5.0 by great place to stay great staff and comfortable clean , modern room. price was reasonable as well August 31, 2014
Rated 4.0 out of 5.0 by hotel stay hotel was clean breakfast was good the room is dary no light in working area of room August 28, 2014
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