Rated 4.2 out of 5 by 198
Rated 1.0 out of 5.0 by DrLawrence Poor Management
Location fights with customer when customer has concern. Location will refund your reward points and pull money from you credit/debit card without your permission. Location does not respond to IHG Corporate about your concerns...staff is not well trained nor do they have real managers to help assist you with problems beyond lower level concerns. Be very aware of your bank account.
August 18, 2015
Rated 4.0 out of 5.0 by Nederlander Friendly staff
The staff was very friendly and helpful. Room was clean. Convenient location. Perfect for our needs.
August 13, 2015
Rated 3.0 out of 5.0 by Donny1996 Engineer
Some Staff personnel What ever you ask they will say yes and do know about it , but ignore after that then do nothing to improve.....
August 10, 2015
Rated 5.0 out of 5.0 by Shawn1120 Great stay
Love this place and the first time for the kids they had a blast. Will be back for sure.
August 10, 2015
Rated 5.0 out of 5.0 by Cle3 Great stay
The hotel, staff, and housekeeping were very good. There were shopping areas near by and there weren't any other hotels as of yet in that area which was nice. The only thing that was not great was that the audible sound from neighboring doors being shut (slammed) were easily heard. Other than that it was a great stay.
August 6, 2015
Rated 4.0 out of 5.0 by jhanson85 Pearland
Reasonable rates, comfortable bed, clean rooms. I would definitely recommend this hotel when staying in Pearland.
August 5, 2015
Rated 5.0 out of 5.0 by Oelsemaj Great Service
The stay here was fantastic loved the day and night crew very fun and rewarding people to be around.
July 31, 2015
Rated 5.0 out of 5.0 by msmibo70 Great Service
The staff was very nice and able to assist promptly for anything that we needed. This is a great place for a family reunion as it has a perfect place for breakfast and hospitality meeting room.
July 29, 2015