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Rated 4.1 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel..Great Service. All you would expect from a Holiday Inn Express. Didn't have a corkscrew in the room but we were able to borrow one from the front desk. August 19, 2014
Rated 2.0 out of 5.0 by Loud near elevator with indifferent service We checked in late and were given room 216 I think, which shared a wall with the elevator which was very loud. I noticed this right away, went downstairs and asked for a room change but there were no other rooms. So I asked if my deposit could be voided if I found a room in another hotel and the front desk person said no, and was not able to connect me with a manager. This policy is a problem I think and will deter me from staying in a Holiday Inn in the future. August 18, 2014
Rated 5.0 out of 5.0 by Another great stay in Jantzen Beach as always the HIE in Jantzen Beach Portand OR. was a perfect 10. thee ere alwaysready to great you with a smile and the rooms arealways top notch Thanks August 18, 2014
Rated 5.0 out of 5.0 by Great vacation stay This was a great choice for our vacation in Portland. August 13, 2014
Rated 5.0 out of 5.0 by Pleasant This Holiday Inn Express met all of our expectations for a three night stay. The guest rooms and bathrooms were very clean, the staff was friendly and accommodating. Our stay could not have been more pleasant. We will definitely stay here again. August 8, 2014
Rated 5.0 out of 5.0 by On holiday with grand children Aug1-2, 2014 We had a wonderful weekend at the Holiday Inn Express Portland, OR.. The rooms were perfect! Clean, quiet and comfortable. We played in the pool both days as well as the jaccuzi. The kids 11, 7 & 2 had a blast! The breakfast had lots to choose from, the food was good.. 1 day the warmer wasn't working well but there was enough to choose from so it didn't matter. The front desk help people were very nice as well!!! We would defiantly come back to this hotel! Thank you for everything!!! August 8, 2014
Rated 5.0 out of 5.0 by Quiet and clean Stayed 2 nights, during weekend when full booked. very quiet and clean. One of the cheapest rates in the general area. Breakfast was cold and watered down. August 5, 2014
Rated 2.0 out of 5.0 by Not my best experience. .... As they say, first impressions are the most important thing. Well I must say I was less than pleased with the way I was greeted and treated when I checked in. As I approached the counter that was being ran by a lady named Mary-Ann, she was yelling in to the phone "HELLO, HELLO, I CAN'T HEAR YOU, ARE YOU TRYING TO CALL THE FRONT DESK?" After a minute or so of this she hung up and started the check in process. Upon doing so I explained that I was staying 2 nights and was going to need to check out a little later than noon. Her first response was that I needed to tell the front desk......I responded by asking her if I was at the front desk. She said yes, but I needed to tell someone else. I asked who and she said to tell someone on the morning shift make sure it was ok. I then told her that if she thought it was going to be a problem, then I should probably stay somewhere else. Her response was that she didn't know if it was going to, but I will still need to contact the desk in the morning. Then I asked If she could just put a note in the computer or something. Her response was no, there was no where she could put a note..... At this point I'm very irritated and she just hands me my key and asks my license plate number. Had I not driven 10 hours, I would have lost it and just gone somewhere else. I can assure you I will never stay there again. Why i would not recommend staying here, Expensive! Airplanes are very loud! Maryann is not good with customer service. August 1, 2014
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