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Rated 4.4 out of 5 by 226 reviewers.
Rated 3.0 out of 5.0 by Clean, great cable channels, poor hot water, unstable internet Pros: Room was clean and fresh smelling. The bedding and pillows were soft and clean. Staff were friendly and attentive. Lobby was clean and organized. Breakfast area was kept well stocked mostly. Occasionally had to wait for them to bring refills on some items, but not more than a few minutes. Elevator worked well. Room air conditioner/heater worked very well Cable channel selection was excellent Cons: The hot water was not very hot no matter what time of day or night I tried. Jacuzzi water was tepid instead of hot. Internet connection kept dropping out, even after I had tech support reset routers etc. Bath towel was a bit small compared to other comparable Hotels Meat gravy at breakfast tasted terrible! Overall this Hotel was more than pleasant compared to many other chains I have stayed at. November 21, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable Excellent service, quiet room and mattress was top grade. My only complaint was other guests slamming their doors all day long. The doors need to be on a slow close hinge. November 19, 2014
Rated 5.0 out of 5.0 by great hotel great clean, friendly staff, rooms were clean and fresh. great location!!! Loved it!!! November 17, 2014
Rated 5.0 out of 5.0 by Met my intended purpose Met my intended purpose and my expectations for what a Holiday Inn Express should be in that location. November 17, 2014
Rated 5.0 out of 5.0 by a wonderful experience in palm springs I enjoyed my stay and felt very comfortable in the hotel it provided everything my wife and I needed for a base to visit the Palm Springs area . I will definitely be back as I really did enjoy the hotel. November 13, 2014
Rated 5.0 out of 5.0 by Awesome! My husband & I thoroughly enjoyed our stay at the Holiday Inn Express! From the moment we arrived, Aldo & Derrick at the front desk were very friendly & helpful. Because we were an hour early to check in, we decided to look for a spa to get a massage. Derrick went out of his way to recommend & direct us to a couple of places nearby. I would also like to mention that every staff member we encountered was very friendly & professional! Especially late one night when we returned to the hotel & the front desk gentleman directed us to the freshly baked chocolate chip cookies! That was the perfect night cap after an awesome day! Thank you for making our visit to Palm Springs a great memory! We can't wait to recommend your hotel to family & friends! Aloha :) November 13, 2014
Rated 5.0 out of 5.0 by Very clean and confortable Like on previous stays at this hotel, most of the staff members were able to answer my needs in spanish, very courteous and friendly, will stay here again in a new future. November 13, 2014
Rated 5.0 out of 5.0 by AWESOME SERVICE!!! First of all i want to thank Mark at the front desk, he made my stay amazing. He went out of his way to help me get the room that was right for me. Very knowledgeable of the area and always greeted me while re-entering the hotel. Mark is a great asset of this hotel!! Secondly ,The hotel was right smack in the middle of the river walk, tons of great places to eat. if i come back to Palm springs area i will be staying at this hotel again. 5 stars!!!!!!!!!!!!!! Thanks again for great customer care!! November 10, 2014
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