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Rated 4.5 out of 5 by 373 reviewers.
Rated 5.0 out of 5.0 by Excellent location and AService Arriving after a long flight and drive, the service and attention i received was excellent. Full credit to the Team at this hotel for making my stay such a great one. August 31, 2015
Rated 3.0 out of 5.0 by Need spanish tv channels You need to have spanish speaking channels on tv univision .telemundo ,televisa,azteca etc ....at all your locations including palm desert ca and cathedral city . That would have made my rating 5 stars August 27, 2015
Rated 5.0 out of 5.0 by Weekend Stay Everything was the amazing especially the food, would definitely recommend and stay here again. August 26, 2015
Rated 5.0 out of 5.0 by Amazing Hotel in Palm Spring Area I love this hotel, super clean, very professional attentive staff. August 24, 2015
Rated 2.0 out of 5.0 by Not good If you are a lite sleeper. On first night, I couldn't sleep all night and there were children jumping off their bed and running across the room above mine, All Night! I complained at 10:pm, and 1:am Finally at 2:45am, after I called the police, did management offer me another room. Now get this... I had originally asked for a 1st floor near the Jacuzzi, because of my bad back. The other room offered at 3:am was 2nd floor, absolutely the farthest room from the Jacuzzi in the entire building. I could only work half the next day. Then, finally two days later did another manager see and understand my plight who offered me my last day's stay on the house. Too Little Too Late in my book. The damage was already done. The walls and ceiling are so thin that you can almost hear what people in the next rooms are saying. I saw other peoples privates hair in the tub(s). 2nd floor room was so HOT, even with the air 100% on High, my room was about 95°. August 20, 2015
Rated 5.0 out of 5.0 by Cleanliness Upstairs hall was badly in need of vacuuming. I mentioned to the front desk. August 20, 2015
Rated 3.0 out of 5.0 by Long survey, I hope I win the rewards points! Generally great experience. The only negative experience was the first night, when I was moved into a downgraded room, charged for the more expensive one I booked-and the manager didn't bother to inform me of either until I actually walked into the room they gave me (did they not think I would notice?). The staff member was friendly, offered a discount, and was able to get me into the correct room the next night (I suspect they double-booked the room on accident, but whatever). I appreciate the response, but I don't think they were expecting me to call them on it (which is reprehensible). August 19, 2015
Rated 4.0 out of 5.0 by Great location and staff. Grounds and room were very clean and the staff was great. The only issue was that it sounded like the people in the room above us were going to come through the ceiling. Other than that hotel was very nice. August 19, 2015
  • 2015-09-03T11:35:44.548-05:00
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