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Rated 4.4 out of 5 by 215 reviewers.
Rated 1.0 out of 5.0 by Over charged I stayed one night but my credit card was billed for three nights. I contacted IHG and they are supposed to be looking into it. I would not recommend staying at this hotel. April 22, 2015
Rated 5.0 out of 5.0 by Right off the Freeway This hotel is located right off the freeway. Plenty of dining choices right by the hotel. The lobby is beautiful. April 22, 2015
Rated 5.0 out of 5.0 by great location Always predictable as a cut above. I travel through Rapid City often, and find this hotel always fits my needs, comfortable, quiet and a well equipped fitness center. April 18, 2015
Rated 5.0 out of 5.0 by Pleasant experience I originally called the HI downtown RC as it was closer to where I wanted to be, but when they didn't have any Jacuzzi suites, they offered to check the HIX- and then booked me a room there. It was a Sunday night and as an IHG member, I was a little disappointed to hear that the hotel wasn't full that night but they charged me full price. The front desk staff member was very kind, and I am sure IHG trains their staff to review all the hours of amenities to guests, but as a frequent 'stayer' to holiday inns, I wish I could skip the script at check in bc most hotels all have breakfast, pool hours all the same time. The only other recommendation I have is that a decent bubble bath product be provided in Jacuzzi suites. Otherwise, I was very happy and content with my stay. April 1, 2015
Rated 5.0 out of 5.0 by Excellent Service Staff was friendly, polite, and helpful. All of the facilities were clean and functional. April 1, 2015
Rated 5.0 out of 5.0 by Customer Servie is Great! Best Holiday Inn Express I have stayed at. The front desk staff are very helpful and accommodating! March 29, 2015
Rated 5.0 out of 5.0 by we slept really well on the king size bed, just like at home The breakfast was great and I enjoyed all the different food and drink choices. Having a paper waiting for me in the morning is nice too. The room was very clean and had room to relax. We have stayed here before and will be back again. March 24, 2015
Rated 5.0 out of 5.0 by Nicely updated HI Express I have stayed at this hotel in the past, but it has been a good year or so. Since then the rooms have been nicely updated, fridge's added, and the breakfast area is much improved. Is now at the top of my list when I am in the Rapid City area. March 24, 2015
  • 2015-04-25T13:38:02.622-05:00
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