Rated 4.6 out of 5 by 193
Rated 3.0 out of 5.0 by Lennard HOT WATER ISSUES
ON THE MORNING OF DEPARTURE I DID NOT HAVE HOT WATER !!!
October 27, 2014
Rated 4.0 out of 5.0 by Pumphuntr All good except bathtub drain did not work, clogged.
We like Holiday Inn Express hotels, but this one had a shower drain that did not empty. Makes me wonder how someone cleaned the bathtub??? Seems they may have just wiped it clean. By the time my wife or I finished showering the tub had 4 inches of soapy dirty water in it. When I told the desk clerk about it, she asked if I had opened the drain. I am sixty nine years old and I am smart enough to open the drain. It was clogged. I said yes it was open and she said she would tell someone. It might have been night to at least apologize for the inconvenience. She did not seem to be concerned. Makes you wonder how clean everything else was.
October 25, 2014
Rated 5.0 out of 5.0 by jazz222 great customer service
This hotel was comfortable and clean and the breakfast had a great selection. We had a slight issue with our room and the staff was amazing at making sure we were more than satisfied with our stay. I highly recommend this property.
October 23, 2014
Rated 5.0 out of 5.0 The best Holiday Inn for comfort
The whole experience was wonderful and I would stay there every time I go to Raton for work. Even if it was not for work.
October 21, 2014
Rated 5.0 out of 5.0 by KAH64 Our Favorite!
We have stayed at this Holiday Inn Express many times over the past 12 years. Each time we have been pleased with our experience and look forward to the next time.
October 18, 2014
Rated 5.0 out of 5.0 by Katy49 Great Hotel
The hotel was awesome. The rooms were clean and spacious. The staff was courteous and helpful. I especially enjoyed the afternoon snacks that were set up for the guest. We had traveled all day and the light snacks was very refreshing. I really appreciated the chance to eat and relax without leaving the hotel. I wish all the Holiday Inn's would do afternoon snacks. Great Idea!
October 15, 2014
Rated 5.0 out of 5.0 by Katy49 Great hotel
Our stay at the Raton Holiday Inn was awesome. The room was clean and very comfortable. All the staff was very courteous and helpful. I especially enjoyed the afternoon snacks that the hotel provided the guest. We were tired from traveling and the snacks were a nice way to relax and get rejuvenated. Great Idea!!
October 15, 2014
Rated 5.0 out of 5.0 by Mr. Ed1 Comfortable bed and great service.
It was really nice. The staff was very friendly and helpful.
October 10, 2014