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Rated 4.7 out of 5 by 339 reviewers.
Rated 5.0 out of 5.0 Clean, comfortable rooms and great service. The staff was very friendly and helpful. The seating area and foyer were clean and decorated to reflect offering of area businesses. The room was clean and the beds were comfortable and soft. I have a choice when I travel. Typically I choose HIE first! I trust your staff and feel safe when traveling alone for business. The only concern I would mention is the room location that staff would put women traveling alone. I often check in late (but book in advance with rewards) and my room is often the last room on a floor. November 23, 2015
Rated 5.0 out of 5.0 by Well Kept Great stay at this friendly, well-kept hotel. The staff is amazing friendly, the lobby and breakfast-area are spacious and clean, and they even have all-day snacks available. November 18, 2015
Rated 5.0 out of 5.0 by Grandson says "BEST HOTEL EVER"! We are traveling with our 7 year old grandson. The first room we were assigned had a shower but no tub. We returned to the front desk. It took them a bit to find a suitable room (all the rooms on the second floor were being painted) but they gave us a suite that had a dining room, KS bed, sitting area, and completely separate adjoining room for KIDS! The kid room had bunk beds and a queen bed as well as kid game table, bean bag chairs, their own TV and Nintendo gaming system. My grandson pronounced this "the best hotel I've ever stayed in!" One bathroom but large and very clean. Great breakfast and friendly staff. Free cookies! This is a repeat visit, recommend highly. November 16, 2015
Rated 3.0 out of 5.0 by Hard to find at night off interstate Could tell it was older, but clean. Had check of a time getting to off interstate at night!!!! Liked the decor. Quiet. Room nice, but sink stopper broken .. Slept well..enjoyed breakfast with green chili! Would stay there again esp since we know how to find it now...loved the dog friend at checkout ❤ November 5, 2015
Rated 5.0 out of 5.0 by Best Holiday Inn Express If you are going to be in Raton, this is the place to stay. The rooms and common areas are all nice, and they have a great patio if you're there during the summer. The evening "Manager's Reception" outshines anything I've seen at other hotels that I've stayed at. There have been nights when I dragged in late and tired and the fact that there was hot soup and some snacks was worth more than gold. I'm pretty sure that every room has a microwave and a fridge (every room I've stayed in has had them). I stay there regularly for work; on rare occasions there have been problems with the room but on those occasions they've always jumped right onto it and made it good as fast as possible. Everyone here is really nice. November 2, 2015
Rated 5.0 out of 5.0 by Best Stay of Our Vacation The night check-in clerk was the nicest and most understanding of any hotel clerk we encountered on our 3 week vacation. We were late checking in (around 1 am) and she was very kind. She even took the time to explain the benefits of ihg membership and signed us up. It had been a long stressful day and her kindness was most appreciated. Because of her for the rest of our trip we always tried to stay at a Holiday Inn Express. October 27, 2015
Rated 5.0 out of 5.0 by nice stay nice stay here, very friendly and helpful staff. vary relaxed and comfortable setting. nice indoor and outdoor facilities. October 26, 2015
Rated 4.0 out of 5.0 by good room This is a quiet hotel and just remember to start the A/C upon arrival. October 26, 2015
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