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Rated 4.3 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Completely renovated, spotlessly clean I had stayed at this HI Express in June 2013 and was impressed enough to book it for this trip. In the meantime, it had been completely renovated: lots of outlets, solid internet service, and a very comfortable bed. The staff is very friendly. The most impressive feature is the cleanliness of the entire hotel. September 16, 2014
Rated 5.0 out of 5.0 by Newly Renovated I highly recommend this Holiday Inn Express. It has a pleasing modern look with comfortable beds. September 9, 2014
Rated 5.0 out of 5.0 by Poor Location Everything was great once you were on the property but the neighborhood was not the best. September 2, 2014
Rated 5.0 out of 5.0 by most comfortable bed spread The best thing about my business travel to Redwod City is slepping in your beds. August 29, 2014
Rated 4.0 out of 5.0 by New furnishings and comfortable bed Great place to stay while in Stanford area. Rooms were just upgraded. Staff is great. August 24, 2014
Rated 5.0 out of 5.0 by very nice hotel room is excellent, but breakfast area is too small and no place to sit. August 21, 2014
Rated 5.0 out of 5.0 by excellent excellent, would recommend this hotel it to others. we will be booking there again next year. August 15, 2014
Rated 5.0 out of 5.0 by Beautifully rennovated and comfortable rooms We thoroughly enjoyed our stay at this location. The rooms are completely updated and we admired the thought that went into the updated room, compared with other Holiday Inn Express locations we have visited. The lighting was the best we have experienced, including LED reading lamps and lighting above the headboard. The furniture was raised from the floor, giving you more floor/storage space and the electrical/communication outlets were easily accessed in useful locations. Every member of staff was extremely helpful, friently and courteous and made us feel welcome. We will definitely stay here again if in the area. August 9, 2014
Rated 5.0 out of 5.0 by Personal touch by housekeeping The hotel has recently been remodeled and is very nice. What set this one apart was the personal touches housekeeping added to the room, such as a personal handwritten note and towel presentations. This person obviously takes pride in their job and made it memorable for me. August 4, 2014
Rated 4.0 out of 5.0 by Very nice remodel. Comfortable bed Our stay was comfortable. Housekeeping folded our towels in beautiful forms. We looked forward to seeing our towel forms when we got back to the room. I appreciated having a morning newspaper. Breakfast was ample. The internet was very poor. The hotel is located on a busy street. It would have been nice to be greeted more invitingly as an IHG rewards club member. Considering all, the pros outweighed the cons and we are happy to recommend this hotel to future guests. July 26, 2014
Rated 5.0 out of 5.0 Facility exceeds street appeal The recent renovations make this facility very comfortable and up to date. The breakfast room is cramped and the selection was limited and not too appetizing. July 20, 2014
Rated 4.0 out of 5.0 by Nice remodel, pleasant staff but pricey Hotel was still being remodeled but remodel was not an issue at all. Our room was nicely remodeled, impressed with options to plug in technology throughout room, modern decor. Staff was very pleasant; location is okay, but difficult to get onto busy street, and not walking distance to many places. Somewhat pricey - we needed to add an additional night, and even though we did so two weeks prior, the room rate went up significantly. Location and price would limit our chances of staying there again on our next visit to the area. July 18, 2014
Rated 5.0 out of 5.0 by Clean, Clean, Clean The carpet is clean, the room is clean, the bathroom is spotless. This is one superb facility for us to use as a place to sleep while visiting kids with no extra room and enjoying all the local area has to offer. July 17, 2014
Rated 5.0 out of 5.0 by Great spot My overall experience was great. The hotel has just been renovated so it has a fresh new look to it. The rooms are clean and you always return to a neat and refreshed room. July 14, 2014
Rated 2.0 out of 5.0 by Remodel We were never notified that the hotel was under a massive remodel. There were bare walls, wires hanging out of holes in the walls. When we were trying to bring our luggage up on the cart provided the wheels were flat! Couldn't believe I was charged a full rate the wade through the mess. I would have stayed elsewhere if I had known! July 9, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service i have been staying at this particular hotel since september 2012. i stay here while i am visiting my son at college. this hotel has looked great since the beginning and it is getting even better since they are remodeling it.. the staff has always been exceptionally friendly and caring since the first time i stayed here and they continue their great friendliness and service. the breakfast bar is amazing: hot eggs, different choices of breakfast meat, cereal and cold milk, orange juice and apple juice and water available and the coffee with different flavors is great, oh the cinnamon rolls are fantastic. and they do have fresh fruit and you can make your own pancakes and they have butter and jelley and fresh bread to make toast and bagels too. July 5, 2014
Rated 5.0 out of 5.0 by Wonderful stay Stayed here in June 2014. Room was immaculate. Very comfy. Hotel was being painted so the hallways were a bit messy. The cleaning staff did a fantastic job. They had a good eye for details. June 29, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express Ever This was the worst Holiday Inn I have ever stayed in, it has no pool, is run down even though it under construction it smells terrible, do not believe the photos , hallways stink, the rooms stink, no water pressure, will never stay here or recommend this place to anyone. June 24, 2014
Rated 1.0 out of 5.0 by Bas customer service Staff was rude. Turned away guest after room was paid for because she didn't have an extra $250 cash for a deposit. Again, the room was already 100% paid for. June 20, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and wonderful pillows The room was just right. I slept much better than I expected. The internet was fast enough to stream tv. June 16, 2014
Rated 5.0 out of 5.0 by Great Service and the bed was quite comfortable. We stayed here with many other family and friends. We all had a great time and enjoyed the breakfast time with friends and family. The staff are very nice and are there to help you. June 12, 2014
Rated 4.0 out of 5.0 by Nice room, small breakfast room, under construction during visit The hotel was under construction in a few rooms, though it did not impact our stay at all. The breakfast room was the smallest of any hotel we have stayed in, and it made it difficult to get around and find a seat. Room was nice, and clean. Overall, for a quick place to sleep, I would stay at the hotel again. June 12, 2014
Rated 4.0 out of 5.0 by Good staying in Redwood City The hotel is adjacent to a major road, close to a Target store and Whole Foods Market, very convenient. It's a pretty basic hotel with a tiny lobby. It's under interior renovation while we're staying. Our room itself was finished, but the corridor area was still under construction. So we had a brand new room with modern look, as a designer myself, I like everything inside it. The bathroom is spacious with good illumination. The only thing missing is a pool and the parking stalls are pretty tight, but with a small site like this, they're understandable. I'd like to see more healthy options available from the breakfast menu. We have been having good experiences so far with Holiday Inn Express or Holiday Inn, we know what we'll get when we book a room from them. What we care most is the cleanness and we're happy with every single stay with them so far. June 12, 2014
Rated 3.0 out of 5.0 by My Stay In Redwood City-Central This place when remodel is complete will be Excelent. Explaining the 3 Star overal all experiance. Staff was professional, My room was ((BANGING)) Douple doors, open into a very nice suite, only thing missing was a Bar! Located near Down Town Redwood City and easy access to main roads and freeway. Holiday Inn Express is one of the only hotels i stay in when traveling on business and pleasure. Holiday Inn Redwood City is a great choice if you are in need of a place to stay in the peninsula.. JC. Sequoia Class of 76! June 10, 2014
Rated 5.0 out of 5.0 by Quite and clean This property was under construction and you hardly knew it. They didn't start till 10am and didn't work on the weekends. It was located in a good area we could walk to Starbucks. Whole Foods was 2 blocks down the street. I would stay here again. May 17, 2014
Rated 5.0 out of 5.0 by Let your cares evaporate While the hotel is currently under renovation (so not a place for a daytime nap right now) the location is very convenient for the middle peninsula (Palo Alto/Stanford to San Mateo/Burlingame). The property will be very nice once the renovations are done. The staff is AWESOME. They are extra helpful and super willing to ensure they can make your stay as pleasant and peaceful as possible, from assisting with getting CalTrain tickets to dinner recommendations. Great staff! April 1, 2014
Rated 5.0 out of 5.0 by Lovely Staff Instead of using the internet, I actually called to set up our reservation. I believe it was Melinda that mentioned there was a renovation in progress and she informed us about the construction workers hours, etc. It was nice knowing that prior to our arrival and it truly was never a problem and we were not disturbed in any way. The room was clean, comfortable and was exactly what we needed during our time in the San Carlos area. I'm sure the new rooms will look fabulous and fresh. March 26, 2014
Rated 5.0 out of 5.0 by Great place! The rooms are always clean. They are big and quiet. I love staying here. Highly recommend! March 7, 2014
Rated 5.0 out of 5.0 by Breakfast Hostesses The two ladies who served our breakfasts and worked very hard carrying all the goods from second floor during renovation deserve FIVE STARS! We all "camped out" in room 301 and had tasty food, lacking nothing, Thank You, Holiday Inn Express, for your great training program to make happy and gracious employees for us to enjoy! February 28, 2014
Rated 3.0 out of 5.0 by Full price? Paid full price while remodel was going on. Weekend rate was cheaper than Monday because they must of had some special local event but was my room better Monday than Saturday/Sunday? NO! Limited supply of juices for breakfast in their makeshift gym/dining area. HIE, if you are going to have ugly construction going on please disclose that upon booking and maybe give a discount rate. Not happy here. February 28, 2014
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