Rated 4.5 out of 5 by 187
Rated 5.0 out of 5.0 by Chad1127 Nice Stay
We enjoyed the stay. Clean rooms and nice staff. The access to the Hotel was a little difficult but other than that it was very nice. Will stay again next time I am in Reno.
January 23, 2015
Rated 5.0 out of 5.0 by Mary09 Wonderful Accomadations
Our room was ready early. Our room was clean and very comfortable. The breakfast was good. A nice variety and the hot food was hot and fresh. The staff was able to keep the food trays well supplied and keep the eating area clean. We will stay there again.
January 22, 2015
Rated 5.0 out of 5.0 by 8 RHINO 8 My home away from Home
Alway amazing! The service here is truely appreciated. I travel for business quite a bit and its nice to be taken care of. Recently I had a small problem and Susana Lopez went above and beyond to help me resolve the issue and really made my day! Thank you so much!
January 21, 2015
Rated 4.0 out of 5.0 by lynda27 Great attentive service!
All was perfect for a great stay, however the outside noise was a bother for a good nights sleep.
January 17, 2015
Rated 4.0 out of 5.0 by Hugs for Hailey Nice inside - Sketchy outside
Overall this HI Ex is a nice hotel. The rooms were extremely clean, beds were very comfortable, and the noise levels were acceptable.
But, this hotel is in an industrial area and is a bit scary after dark. I made sure to park our vehicle right by the front door.
The breakfast was okay...There was more variety than other hotels may have, but the quality was average at best. Specifically, the "omelettes" were some type of egg mix with the most processed and chemically laden "cheese" I've ever seen. The rest of the food was fine. Unfortunately, the hotel was so busy, staff had a difficult time keeping up with demand. More hotel guests should require better staffing.
January 13, 2015
Rated 4.0 out of 5.0 by Bill21.X Great Place to Stay and Relax
We enjoy this outstanding facility for family vacation in Reno. Great service, delicious breakfast, and nice snack cookies, clear pool and quiet fitness room, etc. We would like to come back next year.
January 3, 2015
Rated 4.0 out of 5.0 by Hoops78 comfortable room, but noisy heater
The heater/AC unit was very loud. Good selection for breakfast and quick check in and check out.
December 31, 2014
Rated 5.0 out of 5.0 by joe guy Great location, free intenet, free breakfast
good place to stay, would do it again next time around for ski vocation at Reno Tahoe area.
December 29, 2014