Rated 4.2 out of 5 by 69
Rated 2.0 out of 5.0 by JoeC1954 Staff service
I was very disappointed in the way my daughter was treated by the front desk clerk, Carol. I had made a reservation for 3 rooms and the rooms were being held with my credit card. I was driving in from Florida and my daughter, her husband and 3 children were meeting us there and one of the rooms was theirs however I was paying for the room. My daughter was arriving 3 hours before me and I called the hotel to ask if they could go ahead and check in and I would pay for the room when I arrived. Since they had my card number I was told this would not be a problem. When they arrived they were not allowed to check in dispite me calling the hotel and giving my authorization again to run my card eventhough I was told ealirer in the day it would not be a problem. They had 3 children ages 5 yrs to 14 yrs and were also denied the use of the swimming pool until I arrived.
If I had time to deal with it when I arrived we would have left and stayed somewhere else but i will not use this hotel again in the future.
October 27, 2014
Rated 5.0 out of 5.0 by Smiley66 Cleanliness
The hotel was very clean even with some construction going on.
October 23, 2014
Rated 5.0 out of 5.0 by Jeep1xj Great for everyone.
Good location, great accommodating staff. Very Very comfortable bed and pillows. The best sleep for a weary traveler.
October 14, 2014
Rated 5.0 out of 5.0 by Rob JF Chattanooga
On our trip to deliver my brothers stuff to him in FL, we stayed at the HI Express in Chattanooga. Probably had one of the best nights of sleep in a long while.
October 10, 2014
Rated 4.0 out of 5.0 by aupton overall room efficiency
the room was laid out spaciously and furniture comfortable. air conditioning not easy to regulate. too much light entering around main doorway.
September 30, 2014
Rated 4.0 out of 5.0 by emmy lou 2 Bathroom
This was our only complaint. The toilet was to low and the door should swing the other direction giving you easier access.
September 26, 2014
Rated 5.0 out of 5.0 Great Stay!!!
I would definitely recommend this Hotel......................................................................................................................................
September 24, 2014
Rated 5.0 out of 5.0 by jmb803 Best Hotel in Ringgold
I travel a lot and always stay at this hotel when I'm working in Ringgold and Chattanooga. The employees always greet me with a smile and provide excellent customer service. The complimentary breakfast bar is always stocked and very good. The rooms are always clean and the beds comfortable.
September 22, 2014