Rated 4.1 out of 5 by 85
Rated 5.0 out of 5.0 by Twoodag Good
Had to stay for work. Staff was nice and always willing to help!
April 18, 2016
Rated 5.0 out of 5.0 by WFIP Pleasant Experience
Overall experience was very good and I had a very pleasant stay. All aspects were great except for the workout center. Weights were good but, all cardio equipment was either not working or in very bad condition.
March 29, 2016
Rated 4.0 out of 5.0 by Lulu807 Business trip
The hotel always seems clean and the staff friendly.
March 28, 2016
Rated 5.0 out of 5.0 by tbheels1980 Clean, comfortable room and very good staff
We found the hotel to be clean and comfortable over our two-day stay, and all staff members were friendly and helpful. The place appeared to be relatively new, or at least updated recently. Of the limited hotel options in Rio Grande City, this seems to be as good as they get. Breakfast is good--lots of variety, and plenty of coffee--but the staff is prompt about breaking it all down at 10 a.m., so don't show up at the last minute (as I did). Also, lots of border police stay here--a bonus if you're concerned about safety (I wasn't). I'd definitely stay here again. The place made for a nice home base during our South Texas adventure.
March 24, 2016
Rated 5.0 out of 5.0 by Wildbirder N. TX birder
i gave the food an 8 because of the scramble eggs. i love eggs but what all hotels use get YUCKY after a couple of days. LOL
everything else was great! especially the cinnamon rolls. yummy
i didn't use the pool but watched staff clean pool and the area was pleasant to view from the breakfast area. my friend who traveled with me sat out there after a long hot day to read and take a break. we came home we used the breakfast area to eat our dinner. desk are great in room but hard for two people to eat at.
toilets are LOW and hard for tall people or older people with knee issues to get up from.
March 21, 2016
Rated 5.0 out of 5.0 by LOVERBOY13 Great stay :)
the room was great. the staff was awesome for the start of check in to the very end . house keeper that was on 3rd floor was cool she helped us when we asked for extra bags or if we needed to get ride of extra trash that we had. we had a blast cant wait to go back. hope i get the same room .
i really enjoyed the stay, was able to relax and just enjoy the days with my family.
i hope to go and stay a few more nights maybe even a week again lol you never know.
the staff was awesome, front desk clerks were great, house keeping staff was great too,
i give them a 100 thumbs up glad i stayed there. will be going back to my home town in a few weeks maybe i can get more nights there.
i want to say to the staff keep up the great work and i will be seeing you again.
March 1, 2016
Rated 4.0 out of 5.0 by Styne Great Stay
Staff was very friendly
March 1, 2016
Rated 4.0 out of 5.0 by KarlD1 Business
I stay at HIE regularly and this location is one of the best that I have stayed at. The staff was very warm and made it a point to make me feel welcome. I was greeted and acknowledged as a reward club member and, without asking, I was automatically upgraded to a massive suite. If ever I am in the area again I will definitely stay here.
February 28, 2016