Rated 4.6 out of 5 by 66
Rated 4.0 out of 5.0 by Aenn Family getaway
Excellent return trip destination. Local atmosphere is perfect and you can't beat the beach across the street.
February 28, 2014
Rated 2.0 out of 5.0 by MollyNikki Disappointed this last time
We have stayed at this particular Holiday Inn Express 6 or 7 times. We have been quite satisfied in the past but this time was not so good. Check in time is supposed to be 3:00 PM. My husband and I arrived around 4:30 PM from a fairly long car trip. Our room was not ready and we had to bide our time until it was made up. I had requested a king-size bed but we were told that none was available and we had to settle for 2 queens. We went out for errands on Saturday morning, planning to return mid-day to rest. We got back to the motel around 2:00 PM and the room was not made up as yet. I mentioned our displeasure to the desk clerk on duty but she seemed unconcerned and did not offer an apology for our inconvenience. She simply said they were getting to it. So again, we had to bide our time until the room was ready. The lighting in this particular room was bad. It was very dark and turning on the lamps did not help. They were terribly dim. I know the current trend is to use the high-efficiency bulbs but they are not good for small enclosed rooms. I think the motel needs to have more help staffing the breakfast area. When we went there were no eggs or meat in the serving dishes and there were a number of people waiting for them to be replenished, ourselves included. It appeared there was only one person working the breakfast that morning and she was truly overworked having to tend to the pancake maker as well as make sure all the other items were ready. She was doing her best to be accommodating but she needed some more help. I feel like we did not get our money's worth this visit.
February 26, 2014
Rated 5.0 out of 5.0 by Mort H GREAT STAFF, FOOD
The food, staff and facilities were excellent. The hotel is well situated in Rockport.
February 20, 2014
Rated 5.0 out of 5.0 by prod Perfect stay at Holiday Inn Express
Our stay was wonderful. We were in Rockport for a wedding and when I asked my family about their stay, everyone expressed complete satisfaction. Thank you for treating your guests so exceptionally well.
February 14, 2014
Rated 2.0 out of 5.0 by barb2014 Decent hotel, No hot water big problem
This is a decent place to stay, but there was no hot water when it came time to shower. Low flow showers add to the problem by having to stand in there longer just to rinse off!
February 11, 2014
Rated 3.0 out of 5.0 by rosanimal night time mah jongg
The rooms were quite comfortable and the staff were very accomodating. Our group would play mah jongg in the evening downstairs in the breakfast area. The only drawback was the breakfast. If you're looking for just cereal and toast you've come to the right place. But the pancakes and prepackaged stuffed eggs were not good. They didn't even have fresh cooked oatmeal or scrambled eggs! Just instant hot water and packaged oatmeal. You might do better somewhere else. They made it sound good online but I was disappointed when I got there.
February 6, 2014
Rated 5.0 out of 5.0 by Tamalero Great location!
This was a winter visit so it was pretty quiet, which we prefer. Very clean and updated appearance. Just being nitpicky but eggs at breakfast a little watery and the elevator was a little creaky. Overall a very pleasant place walking distance to the water front! Bring your walking or running shoes...a bike would be great too! Highly recommend!
February 5, 2014
Rated 5.0 out of 5.0 by inkstom Comfortable bed and great service.
The food, hospitality were great. The rooms were clean and adequately stocked with more than just the essentials.Great stay
January 15, 2014