Rated 4.3 out of 5 by 165
Rated 4.0 out of 5.0 by pansy2262 Gap in Door
There was about a 3 inch gap in the rubber gasket on the bottom of the door. So much that when I was in the room, I stuffed a washcloth in it to keep critters from crawling in. The 2nd night I wake up to two big black bugs crawling on my ceiling, so they mush have found their way in while I wasn't in the room.
The girl at the desk when I checked in did accommodate me to a king room, which is what I had made my reservation for, once I called down.
It would be nice if somehow families would not be put next door to a business traveler. This was the 2nd week I had either a child screaming/crying or kids sounding like they were jumping on the beds and loud. I know this isn't always a possibility, but it makes for along night when at 11:20 pm I am still listening to the noise.
August 17, 2014
Rated 5.0 out of 5.0 by jtPDX Great View and Breakfast
I was not expecting much but was so pleasantly surprised. The hotel was clean and comfortable. Decor attractive and well cared for. The location was convenient from the freeway but also the rooms were sturdy enough that the noise wasn't an issue. The view of the river was delightful. My husband said the Wi Fi worked great. The pool was quite small, but fit the needs of our kids perfectly. The hot tub outside was a nice bonus. The breakfast buffet was great and added huge value to the stay. The staff were all friendly and helpful, from the front desk to the maids who all smiled and said "hi" when I walked by. One staff who works the breakfast buffet provided great customer service. She was so great at anticipating and offering what my 4 year old twins wanted. (Apple's sliced, Mr. Rogers on the TV.) It made breakfast a breeze. Truly above and beyond to make our stay great.
August 14, 2014
Rated 5.0 out of 5.0 by HappyKamper!! AMAZING STAFF,VIEW,ROOM, AND CLEAN!
What an amazing experience!
I can't wait to go back.
The Manager is the best, I have been coming to this hotel for 17 years. The last two trips have exceptional.
I hope this one sticks around, an asset toyour establishment! It was a pleasure to meet you. Thank you Rachelle for making our family trip to Beautiful Oregon a true vacation.
August 13, 2014
Rated 5.0 out of 5.0 by my name is nobody Comfortable bed and great service
Property is very nice with patio out back and grassy area for walking the dog. The staff at breakfast area were unbelievably helpful and attentive.
August 11, 2014
Rated 5.0 out of 5.0 by JNelson467 Best Hotel in Roseburg.
During a recent trip on business I stayed at the Holiday Inn Express in Roseburg. All rooms overlook the river and have balconies making it nice to sit outside and do some work on the laptop or just soak up some sun and scenery.
Internet also worked well while I stayed there which was a plus. Staff and service was I think above average and the hotel was clean and up to date. I recommend choosing this hotel over any others in Roseburg for sure.
August 11, 2014
Rated 5.0 out of 5.0 by mack6311 Thanks, I had a great stay!
Thanks, I had a great stay! The staff was extremely friendly, the rooms were very clean, great view of the river and the pool and hot tub were very relaxing..
August 10, 2014
Rated 3.0 out of 5.0 by DDan Not so great experience
Check steam iron before you use it.
Bugs in the bathroom.
August 8, 2014
Rated 5.0 out of 5.0 by fishstick comfortable and friendly
Staff very friend and helpful attentive to all questions.
Room was comfortable and spacious. An extremely leisurely friendly experience.
August 7, 2014