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Rated 4.3 out of 5 by 191 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel We have stayed at Holiday Inn Express hotels in the past and this one was very similar. It was very clean which we appreciate. We did not care for the fact that there was just one elevator and all of the service people with their carts crowded in with us, along with their piles of dirty towels and sheets. We've never experienced that at other HI's. The air conditioner was so loud we could not sleep, yet we needed it as it was hot in the room and the windows do not open. The comforter was too heavy and warm and yet the sheet was sometimes not warm enough. There needs to be the option of a thin blanket - not just the super warm comforter. There needs to be more luggage carts as we only ever saw one and never got to use it as it was always gone. The coffee pot in our room would not work. Only half of the water went through and then it seemed to "jam up." September 23, 2014
Rated 4.0 out of 5.0 by Pet friendly in Roseburg Oregon I only stayed one night. I arrived late and the desk was wonderful at getting my pet and I settled. There was a nice area to walk him too. This is the first time I have ever stayed with a pet and it was a great experience. Thank you Roseburg! I will definitely stop by again. September 22, 2014
Rated 5.0 out of 5.0 by Nice location When in Roseburg I stay here. Location is close in adn convenient to good restaurants downtown. September 21, 2014
Rated 4.0 out of 5.0 by Roesburg HI We used the hotel on a road trip down west coast of US. We arrived late one evening after long trip and were greeted warmly at reception. The room we were asked was as we had requested on high floor and away from road. It also had (as all rooms seem to have) a great view over the river. The room was clean and dark enough for sleep. The only problem would be breakfast. It was a weekend and busy but foods such as apples were not available, neither was bread some of the time, and omlettes were not there for 30mins or more. It seemed the breakfast staff were rushed off their feet and could not keep up, but also did not have some of the basic food available. September 20, 2014
Rated 4.0 out of 5.0 by Road Trip Layover Surprising beautiful views. Open air hallways exist which was not a problem for our trip but may want to keep in mind during winter. Clean. Staff that smiles and seem to enjoy life in general. Plenty of parking. Will stay again if I travel through the area again. September 20, 2014
Rated 5.0 out of 5.0 by Location, location, location Great views of the river from a clean and nicely furnished room. Desk staff very helpful and recommended terrific restaurants. Local wineries just a short drive away. Hotel is a good gateway to Crater Lake or the coast. September 18, 2014
Rated 3.0 out of 5.0 by Great location but gone downhill since last year The refrigerator made so much noise the first night we couldn't sleep. That along with the toilet that ran constantly it was a fitfull night. Next day I called the desk about these two problems and they replaced the refrigerator with a larger quiet on, toilet was a little quieter but after one day back to running constantly. My other complaint was that the alarm got set by the maid service for 1:50 am, accident or intentional? Also the coffee pot was left on all day and the same coffee was there the next day with no new filter. It's too bad because the bedding, pillows, room and front desk service was excellent as well as the breakfast. I hope the hotel pays attention to these details it makes all the difference in a pleasant stay or one fraud with irritations! September 17, 2014
Rated 5.0 out of 5.0 by River View The lobby was modern and spacious and our room was clean and well furnished. We enjoyed the balcony from our 3rd floor room with the view of the Umpqua River and both of us agreed that the bed was very comfortable! September 16, 2014
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