Rated 4.1 out of 5 by 24
Rated 5.0 out of 5.0 by lauraandmark Great room for our reward night. Great breakfast!!
My only complaint was that there were hairs on our bed and it made me question the sheets. Also we found one in one of the washclothes when we unwrapped it. Pretty gross.
June 14, 2013
Rated 3.0 out of 5.0 by 36KS Location & value
Picture does not reflect the outside entrances to rooms, which is a huge negative for me. Although public spaces nice and location picturesque as windows overlook river, but the large rooms are dark with energy saver bulbs not offering enough light. At 4:30 am freight train rumbled close by, blowing horn repeatedly as it moved through town, and closeness to interstate allows traffic noise to filter in to room. Breakfast and staff positives, but I wouldn't recommend this hotel in colder months or to someone traveling for rest and relaxation.
June 10, 2013
Rated 5.0 out of 5.0 by dcsutton Excellent Experience!
The staff was very friendly and full of recommendations for nearby bars and restaurants. We had a lovely evening enjoying downtown Roseburg and ended it by enjoying the great patio over-looking the river.
Thanks for your great service!
June 7, 2013
Rated 4.0 out of 5.0 by Parlette Recommended
Special thanks to "Brad" who went above and beyond to assist me with a car problem. Good breakfast. Not the best HIE I've stayed in but the price was right. Elliptical in exercise room needs a tuneup. Pool and hot tub were just right.
May 22, 2013
Rated 5.0 out of 5.0 by JimandO Pleasant view of the river
Exceeded our lodging expectations for the stopover in Roseburg. Views from room's balcony and deck were pleasant for the evening to stay outside, enjoy a salad and glass of wine.
May 18, 2013
Rated 5.0 out of 5.0 by RoadDog46 great pet friendly room
Staff was great. Room very comfortable with easy access for pet.
April 29, 2013
Rated 5.0 out of 5.0 by JEDM One word... AMAZING!
The hotel is the most beautiful we've ever stayed at. The staff were all gorgeously groomed, and had great manners. They sent me to a great place for dinner in an old train station. The remodel was exactly what this property needed!
April 17, 2013
Rated 1.0 out of 5.0 by Dmed7775 Poor treatment for a loyalty stay.
Poor staff treatment of a platinum member.
Property is not aligned with IHG's loyalty program.
Consistent issues with office staff.
Given fourth floor room when asked to change office refused.
Property claims to have recent remodel. No actual signs of this occurring.
Multiple maintenance issues.
April 15, 2013