Rated 4.3 out of 5 by 160
Rated 4.0 out of 5.0 by Vandida Good quality hotel, bargain priced
We stayed here on a weekend as a last minute decision. When we arrived we were greatly surprised at the quality and decor of this budget priced hotel. The checking in staff member was lovely, friendly and welcoming. Our room was excellent with a very comfy bed, nice bathroom with a fab bath sized shower. The flat screen tv was good except we couldn't get sound on the HD channels but the same chanels on the non HD were fine.
Breakfast was surprisingly good- you don't get a full English but we were more than happy with the selection and the quality. We ate out the first night as there's a few places just 3 mins walk away. On the second night we decided to eat in the hotel.--- bad mistake !! It was poor quality, badly presented and very over priced. My husband ordered the signature dish burger and chips, at £11 he expected something good, unfortunately the little burger didn't even fill the bread roll, and the chips were strange looking. I had pâté as a starter and got a wafer thin slice of a cheap soft pâté served with picalilly, which did not compliment it in any way. We were very disappointed- we should have realised that being the only ones in the restaurant on a Saturday evening was a give away !!
We'd definitely return to the hotel, but won't be eating in the restaurant in the evening! Such a shame!
May 21, 2014
Rated 3.0 out of 5.0 by v40bigfry Great Beds = pillow choice
Good average hotel.
Fair value for money.
Very good free breakfasts.
Ebvening meals little choice and quite expensive but good pub food close by.
May 19, 2014
Rated 4.0 out of 5.0 by Jeremy44 Friendly Hotel
As always when I stay at this hotel I feel well looked after by the staff and have a good stay. The wifi is still poor by comparison with other hotels and the breakfast selection limited, although the latter is IHG policy and not the hotels fault.
These things aside I would recommend the hotel to anyone visiting the area.
May 17, 2014
Rated 4.0 out of 5.0 by shelly01 4 night Business stay
I spend 4 nights away a week at many hotels on business, so i have plenty of experience when it comes to hotel stays....
Recently I have been working at Barnsley so have stayed in a number of Holiday Inn's over the last month. This is my first visit to ths one.,
I have to say after the 1st night there, the room i have been given is clean, comfortable and has good ammentities as you would expect. i had a cracking breakfast this morning plenty of choice good quality products and freindly service from staff, the only downside I have is the room I have 115 it is right outside a swinging door so noise there at night, and the bathroom ceiling is flaking which doesnt look great. Wouldnt take long to sort out either with alick of paint. I have another 3 nights at this hotel so I'm hoping to be able to switch rooms to a quiter position away from lifts and stairways so i can get a good nights sleep, i most have woken 10 times over night by the swinging door and then again at 06:30 when early starters were heading for breakfast, i good night sleep between midnight and 06:30.
May 13, 2014
Rated 4.0 out of 5.0 by Regular7 Restaurant showing signs of improvement
Have quite a few of my team also staying, and the staff organised a table for us ahead of a large group.
Food was good and service was friendly and efficient.
May 3, 2014
Rated 4.0 out of 5.0 by Caz68 Comfortable bed and pleasant room
I stayed here for two nights when visiting family in the area. The room was a good size and spotless and the bed was very comfortable. Decent sized bathroom - no bath but a very good shower (which I prefer) and the cleanliness couldn't be faulted. Breakfast was fine - the cooked choice is limited but I didn't find that a problem as there was a good choice of fruit, cereal etc. One small niggle - the toaster would be better located away from the hot buffet - I had to stand behind people waiting to get their hot food just so I could access the toaster. If you like to watch television in your room - beware that there are no instructions for working the television and no on screen listings. I ended up surfing through all the channels which takes forever!
Overall a very pleasant stay and I would definitely recommend this hotel to anyone visiting the area.
April 26, 2014
Rated 3.0 out of 5.0 by ST99 Average
Stayed at the Holiday Inn Express Rotherham North as the recommended hotel was full. On arrival was pleasantly surprised by the hotel in general and room size in particular.
Ate in on the first night and was more than happy with the food and level of service. However, on the second night the service, or lack of it, left a lot to be desired. The restaurant wasn't busy with only 5 other guests covering two seperate tables - all were eating so required little or no attention.
Having received a drink I scanned the menu and having made my choice awaited a member of staff to take my order. As I was travelling alone the fact that the menu was down on the table and reading glasses away should have been a good indication that I was ready to order. However, staff continued to pass by with no acknowledgement that they had registered my wish to order.
After approx. 5 minutes I decided to leave and requested the bill for my drink and to see the Duty Manager. DM arrived and having listened to my complaint their first reaction was to authorise the 'voiding off' of my drink which I declined - I wasn't after a free drink just dinner. I requested the General Manager contact me and left the hotel to find dinner elsewhere.
The following day I was contacted by the GM who apologised and promised to look into the incident, they also wrote to me saying that it would be discussed at the next management meeting.
On checking out I requested a copy of the invoice so that I could confirm that it was correct before it was submitted to the booking agent. At first I was told that everything was okay and nothing needed to be paid on top of the agreed costs.
I repeated my request for a breakdown and was told that it was not possible then after a discussion with a fellow member of staff and the pressing of a number of buttons on the payment terminal #which I though strange# was presented with a receipt as full payment had been taken.
I stay away on business approx. 20 weeks per year and have never had payment taken until I have confirmed either by signing or verbally that it is correct. I did request that the GM contact me but this did not happen.
Would I stay again? Only as a last resort.
April 24, 2014
Rated 5.0 out of 5.0 by jaklyn50 Enjoyable visit.
Clean, spacious hotel. Friendly staff. Great breakfast with lots of choice. Great value for money. We will definitely return and recommend this hotel to others.
April 13, 2014
Rated 5.0 out of 5.0 by chizza Comfortable bed and great service
Once again, we both had a great stay at the holiday inn until the lager louts arrived banging on the wrong door demanding to come in at 4.45 a.m....(you know who you are room 127) and to make sure everybody was up, they did the same again at 5.15 am and started to work from the top of the corridor to the bottom!
This has changed our thoughts of staying here again!
I would recommend but this has left a bad taste in out mouths!
April 11, 2014
Rated 3.0 out of 5.0 by Eragon 1 Month stay at the Hoyday in express
Hello, I lived for a month in the holyday in express.
Your rooms are clean and the staff is friendly that is realy good.
big + for you.
The downside is
you have poor internet and no upgrade possibilatis.
I asked for a scale to weigh my luggage the receptionist said you did not have one.
He went to the superviser and asked him/her if you hab a scale the superviser anserd that you are not supposed to have a scale because your hotel is not that close to an airport.
I mean come on you are a hotel there are sure to be some people that arrived by plane. i just needet a simpel scale but i had to get to the trubble of bying me one for one time use to see if i had overwight on my luggage Thank you.
(onestly you told me your not supposed to have a scale i am disapointed)
the lat thing that bothers me is that the whashing of clothing is way ovberpriced 4 pounds for a t shirt i mean do you wash them seperatly you could take 7 pounds for 5 kg of whased and dryed clothing but your price is ridiculous for just normal clothes im not talking about suites or something arround that.
overal my stay was pleasent please work on these three points
April 1, 2014
Rated 4.0 out of 5.0 by Jem79 Lovely
The bed was a twin bed pushed together so at times you would start to slip between the 2 mattresses. The breakfast is nice however feel that a bit more variety of the cooked breakfast would be nice eg bacon, fried egg, poached egg, mushrooms, hash brown etc. i also feel that as much as the room is lovely, i would like a bath, i have a broken foot at the moment and standing in the shower is very painful, so also feel that if a person was in a wheelchair how would this accommodate them? Other than those the hotel itself is lovely.
March 31, 2014
Rated 5.0 out of 5.0 by Rob2706 All round excellent
Stopped at this hotel a few times now and the experience is first class to checking in to checking out the staff are so friendly and helpful nothing is too much for them, rooms always clean and tidy. Could do with more than two tea bags in the room but this does not take away from the experience.
March 30, 2014
Rated 5.0 out of 5.0 by SJA04 Clean and comfortable, would highly recommend
Excellent value for money. Great first impressions in the communal areas, bright and modern. The room was spacious and cool (temperature) with a clean modern bathroom and comfortable bed. A good nights sleep even though it was a Saturday night. Friendly staff, particularly the breakfast chef. Will definitely be staying here again.
March 26, 2014
Rated 4.0 out of 5.0 by Jeremy44 A friendly hotel with well appointed rooms
I am a regular at this hotel and see how hard the staff work to make guests feel welcome. A good hotel with comfortable beds and easy parking.
March 7, 2014
Rated 2.0 out of 5.0 by Regular7 Curry with frozen rice
Monday was a long day - left home at 5.30am. Got to hotel for 10pm to find the room I had booked 3 weeks ago had been given to someone else. My first choice on the limited 24hr menu was unavailable, when my meal did arrive the rice was frozen. Not good...
February 15, 2014
Rated 4.0 out of 5.0 by mish mash Superb Stay
My husband and I had a very enjoyable stay at the hotel on 8/02/14.
The staff were very friendly and helpful. Great check in by the young man on reception. He apologised for keeping me waiting, even though it was only a few minutes, and he was clearly busy attending to another guest.
The room was very comfortable and a superb walk in shower. It was exceptionally clean. The cleanest hotel room we have ever stayed in.
Breakfast was very satisfying and kept us going throughout the day.
The only fault, which is beyond the control of the hotel staff, was the noise some other guests made coming back to their rooms late at night.
All in all though a very good stay.
February 12, 2014
Rated 4.0 out of 5.0 by gingerboy 2 types of pillows without asking amazing sleep and i am fussy
We didn't make breakfast as we slept in because our babies were not with us so we slept through. the hotel is exceptionally clean and would not hesitate to stay there or a holiday express inn again. we was in Rotherham for a party.
February 12, 2014
Rated 5.0 out of 5.0 by MirandaM Better than average HIEX
Staff very friendly, helpful. Breakfast included rolls which for those of us not wanting fat filled croissants was magic.
Spotless, air con worked, free wi fi - just better than average all round.
February 12, 2014
Rated 5.0 out of 5.0 by LisaP33 Excellent value!
I don't usually review but my partner and I were very impressed with this hotel. You get great quality for a bargain price. The hotel itself has a warm welcoming atmosphere with a nice bar area and small but nice restaurant. The room was spacious, clean and very comfortable. Excellent choice of tv channels. The staff are friendly and helpful and we shall definitely be staying again.
February 12, 2014
Rated 4.0 out of 5.0 by Regular7 Finally - a salad on the menu
The hotel is good and staff are great. Holiday Inn relaunched their menu about 2 months ago. Massively overpriced eg £3 for a side order of mushy peas!!
And without a single healthy option insight, if you don't want fried food or carbs then you can't eat here.
Surprise - this week a chicken salad managed to find its way onto the daily specials menu - it was good !
January 31, 2014
Rated 4.0 out of 5.0 by Tylluan Sunday Night Stay
Seemed very few people in the hotel, which made it nice and quiet for our stay.
Fast check in and even faster check out.
Staff extremely pleasant and friendly.
Good decor and cleanliness in the room.
All round a really good stay for the price paid.
If i was going to be ultra picky then i'd suggest the mattress didn't have much life left in it (squeeky and it felt a little like you were rolling into the middle, even though you weren't) and the hot choice at breakfast was limited in relation to what you'd get at a similarly priced Premier Inn.
But like i say, for what we paid we were more than happy
January 3, 2014
Rated 1.0 out of 5.0 by Cold shoulder Room
Had to get a portable heater sent to our room at 12.30am
Breakfast was very poor, no bacon, cold plates,
Scrabble egg beans& sausage is not a full breakfast
One of The Barr staff short changed me for £2 gave me £1.46 change out of a £20 note and the bill was £16.54
I know he short changed me 1st time but put my change straight in my pocket (how many times did he do that during a wedding reception when all the guests were drinking all day)
January 1, 2014
Rated 5.0 out of 5.0 by Arthur000000000007 safety training
Great place to run safety courses
Lincoln, Leeds, Manchester are all near by
December 20, 2013
Rated 4.0 out of 5.0 by Jimmy67 Really good value, very clean, good breakfast
Really nice place (a little bit out of the way?). Only possible negative comment would be road noise. We were in a room overlooking the roundabout - so noise is perhaps to be expected. Would go stop again.
December 19, 2013
Rated 3.0 out of 5.0 by Milloy52 Not a good experience
Sadly we've stayed in both hotels in Rotherham and found the staff let the hotels down with their uncaring attitude. Will not be staying in Rotherham again.
December 16, 2013
Rated 4.0 out of 5.0 by Regular7 Ridiculously expensive food
Staff are very friendly , they have recently changed the menu - now full of fried food - pies, mash, chips with everything, and at ridiculous prices. Side order of mushy peas is £3!
December 14, 2013
Rated 5.0 out of 5.0 by Eeffa Much Improved
We visited this hotel last month and I must say at that time it did not meet expectations. I left a feedback sheet with the hotel.
When we visited this month, I can honestly say that this hotel had dealt with all the issues raised. The food at breakfast was fresh and hot and much more tasty. The staff were helpful and knowledgeable. The room was well stocked with towels and all other aspects of our stay were excellent.
Well done Holiday Inn Express Rotherham for listening to and acting on previous feedback.
December 13, 2013
Rated 4.0 out of 5.0 by DiscoJoe Avoid if you want an early night.. Noise from Disco & Party Nights'
Stayed for 2 nights 6-8 Dec and found the Hotel to be very clean and tidy. The free breakfast was of a good standard but my weekend was spoilt by the rooms we were given (129 & 131) being directly above the function / party room which staged a late night Xmas party and VERY LOUD disco on the Saturday night. Reception staff unable to help and the following morning I was advised that we were not alone in complaining..
While I expect some noise from other guests returning to rooms late at night and doors slamming I am unable to believe that guests would be allocated rooms directly above a function room.
December 11, 2013
Rated 5.0 out of 5.0 Excellent
Everything at this hotel was awesome. I would high recommend this to anyone staying in the area to book this Hotel. Complimentary breakfast was spot on. Well done to all Staff!
December 3, 2013
Rated 2.0 out of 5.0 by Neil292 Checkin and Checkou
I have stayed at this hotel several times. Physically its a nice hotel with good rooms and breakfast. Repeatedly this is THE worst check-in and check-out I ever experience in the UK.
During this visit my priority club number was once again not entered. Despite having stayed +5 nights in last 12 months I had to enter all my details. I even had to ask if I was getting points/drink. I was actually late for my meeting as a result of the time it took to check out.
What is the problem at this hotel?
December 1, 2013