Rated 4.5 out of 5 by 459
Rated 5.0 out of 5.0 by paul5500 Great Experience
Best place to sleep
price was okay
June 18, 2016
Rated 5.0 out of 5.0 by Bears12345 Good Hotel
Like this hotel when I come to Salem VA
June 17, 2016
Rated 5.0 out of 5.0 by AMB2511 Clean room, great bedding, air conditioning worked wonders!
My husband and I were traveling through on a business trip, and stopped in Salem for the night. I had recently had shoulder surgery so the quality of the bed was important to me. As always, HIE gave us a clean, comfortable room with everything we needed to rest and recoup for the next leg of our trip. The front desk staff was welcoming and helpful, and the breakfast was terrific.
In addition to the great bed, I especially appreciated the good air conditioning as it was hot and getting comfortable during the day was a challenge.
Thanks, HIE Salem for giving us a good night. We'll be back later this summer!
June 14, 2016
Rated 5.0 out of 5.0 by twolf79 comfortable and clean
Even though we just stayed overnight it was definitely a nice place to stay. It was clean and comfortable.
June 12, 2016
Rated 1.0 out of 5.0 by softball mom01 Unfriendly Staff
The staff was rude and condescending when dealing with our group. A staff member informed us that she was going to call the police and that we were all going to get hauled off to jail. As we tried to talk to a staff member she kept walking out on us and had the asst manager come in. She too was rude and snarky. One parent finally got her to listen to what he had to say and she admitted that they had handled the situation poorly. Well we won't be staying here ever again.
June 8, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Wonderful Staff and Clean Hotel!
My only complaint:
The pool was not open until Sunday before Memorial Day. Very disappointing to not have use of the pool on summer's "opening weekend". This information should have been provided upon booking the reservation.
June 8, 2016
Rated 4.0 out of 5.0 by Billy Bob1 Nice Room
Staff was friendly and attentive. Would definitely stay there again if in the area.
June 8, 2016
Rated 5.0 out of 5.0 by Deb0816 Excellent Quality
Stayed here last year during a business trip and upon returning to the area this year I did not hesitate to call them and book a room. The overall quality of the hotel is worthy of 5 stars. Comfortable rooms, well appointed with pillow choices (firm or soft) that helped provide a good night's sleep.
June 7, 2016