Rated 4.2 out of 5 by 56
Rated 5.0 out of 5.0 by NationalParksRock Clean and comfortable
The hotel lobby and room both were very clean, and the bed was so comfortable. Room was quiet, and there were quite a few breakfast choices.
June 18, 2013
Rated 5.0 out of 5.0 by MrFreddy Nice
Nice people, very helpfull. Hotel very clean. Thank you
June 13, 2013
Rated 5.0 out of 5.0 by WalnutC1 Thanks for remembering my request
Staff was very friendly and remembered our request to be put in a quiet location. Decor was very modern and comfortable. Comparable to higher priced hotels. Breakfast was included. Would only suggest breakfast include more healthy fruit choices. Everything was great!! Walnut Creek resident.
June 7, 2013
Rated 5.0 out of 5.0 by Fwalko122 The Cleanest and Most Comfortable Room Ever
My wife is very picky when it comes to cleanliness and we have stayed in a variety of hotels, some even 5 star hotels. Of all of them, this Holiday Inn Express was the cleanest smelling of all of them. She could not stop raving about how cleaned everything smelled, and it did not smell like someone just sprayed air freshener. Thank you Holiday Inn Express Salinas for making my wife so happy!
June 7, 2013
Rated 4.0 out of 5.0 by Ato123 Bad shower assembly
I have only problem with their shower heads. So far which room I stayed, all shower heads were leaking and bottom of bathtub stays with full of water. Do they never check their shower assembly? Other than, it is a fine hotel for the price!
May 1, 2013
Rated 2.0 out of 5.0 by West123 Sorry H.I.Express
You know - often the people running a hotel can make all the difference.
As an H.I Express priority club member, I am disappointed to report that my experience at this location was not good. The facilities were just fine, the room was clean and up to date. It was the most I have paid for any H.I Express room, yet the area (Salinas) is most definitely NOT worthy of this pricing - so, poor value.
More disappointing - my check-in front desk personnel, who did not complete normal check-in procedures for a priority club member. Sorry Gabriel you just didn't get it done!
The following morning at check-out, the front desk personnel was so busy checking off paperwork on the front desk counter that he couldn't even look up to greet, or say Thanks for staying with us. I didn't get a name as he was hunched over the paperwork in front of him, but I'll bet he was the manager of this hotel.
I did receive good service from Paul, who a few days after my stay, helped retrieve a receipt for my records - Thank you Paul!
I recently stayed at the competitive hotel right next door (my client chose the hotel). You know - I've got to say they blew you away H.I. Express. Hmmm, makes me wonder...
April 20, 2013
Rated 1.0 out of 5.0 by Comet67 Paper Thin Walls; Noise throughout...no rest here
If you are looking for a restless sleep, aggrivating noise from within the hotel from the paper thin walls and floors then this is the property for you. I travel 2 - 3 times per week with business, stay in dozens of Holiday Inn Express properties around North America and noise wise this property gets a "10" with this hotel chain.
On a positive note, the front desk clerk was very polite and friendly as were the cleaning staff.
April 5, 2013
Rated 5.0 out of 5.0 by Jimmu94549 Excellent family hotel
This was a very enjoyable stay. The rooms and common areas were pristine and clean. The furnishings are modern and well-maintained
March 29, 2013
Rated 5.0 out of 5.0 by Laurie48 Smelled really FRESH!
I stay in quite a few hotels throughout the year and this was my most favorite stay yet! Not only is this my favorite hotel chain, this was the BEST experience I've had. From the friendly guy at the desk (who had my key, etc. ready upon arrival), to the fresh smelling and clean room, to the comfortable pillows.....Holiday Inn Express is no doubt the best value with great customer service! And, it's easy to get on-line on my computer..... :-)
March 13, 2013
Rated 4.0 out of 5.0 by Rp13 Guest friendly
When is Salinas I will come back and stay in this hotel.
Very clean and the hotel staff was friendly and very helpful. After I checked into my room, the tv remote would not work. I contacted the front desk and the gentleman immediately offered to fix and eventually changed my room to accommodate me. After that, no issues and the breakfast the next morning was good with a varied selection of items.
February 18, 2013
Rated 5.0 out of 5.0 by Laurie48 Overall excellent service, comfort, safety, and experience!
It is such a pleasure to be welcomed so warmly at arrival after a long drive. Typically, the person checking me in, sees me coming and has my keys already available to streamline the process. I'm usually tired and ready to crash in the comfortable bed. The breakfast in the morning is perfect too. I would highly recommend the Salinas Holiday Inn to anyone traveling for business and/or pleasure. I stay in many hotels over the year across the state (and at times, other states) and this is my favorite! :-)
February 15, 2013
Rated 3.0 out of 5.0 by Sassa12 furniture missing
We use HEI all the time. We usually have in a suite: the desk with a chair, an easy chair with footstool, a small table a second chair. That small table and second chair make it possible to have a simple meal in a comfortable way. The refrigerator and microwave encourage this.
There was no table and no second chair. The suite we had had a lot of empty wall where one would have expected these to be. We asked the desk clerk if there was some mistake and he said no that is how they all are.
The indoor pool was wonderful. The shower is broken and looks like it has been broken for some time. Nevertheless, the pool is really nice.
January 15, 2013
Rated 5.0 out of 5.0 by CoolJ The building and facility is well kept! Clean room and good pillows
We stayed here on Dec 29th 2012. This hotel is 25 minutes from Montery if you know how to drive through old town Main street, hwy 68.
I am pleased that this hotel exceeded my expectation because it was fairly new and well kept. The bed was comfortable with firm and soft pillows. The carpet was also clean that you can step on it without shoes. Great job! Salinas team!!
The breakfast bar has the pancake making machine which is awesome. My husband suggest if you can add more fruits beside bananas.
My only suggestion is that if you could provide water to the priority club gold member like other Holiday Inns do, it would be wonderful. Or, to a great number of guests, some ice water in a dispenser at the lobby will be helpful, too.
January 8, 2013
Rated 5.0 out of 5.0 by Freeze Spacious, clean and very nice
Everything was excellent. Only one suggestion and that is to have the TV so that it moves so it can be viewed from sitting in the sofa chair.
I love the room layout and had the feeling of "home" more than any other hotel I've stayed in.
December 3, 2012
Rated 3.0 out of 5.0 by sionie Clean and well kept facility
The place is clean and appears well kept but the breakfast choices are just the same everyday. Needs more variety.
November 28, 2012
Rated 5.0 out of 5.0 by TravelingGal Safe & comfortable
I travel to Salinas on a weekly basis and while I could stay at other properties, this one is always the best for me. I always feel safe and the cardio equipment allows me to get my work out in after a long day of work.
November 27, 2012
Rated 1.0 out of 5.0 Was kept awake by next rooms noise till 3AM
From 12:30 -1:00 till 3AM the next room had solid traffic in and out the door slamming agaist the lock for over two hours finally went to desk to have them check into it, it did not stop waited another 30 minutes it continued so went to desk again they gave me a new room on the third floor.
November 22, 2012
Rated 4.0 out of 5.0 by Strawberry1 Had a great relaxing evening and good mornong
Wasn't acknowledge as a priority member checking in and out, otherwise everything was great.
October 14, 2012