Rated 3.9 out of 5 by 146
Rated 4.0 out of 5.0 by Emptynest 250 warm bed and tv
Nice Place friendly staff, clean, parking is a little tight
March 28, 2016
Rated 1.0 out of 5.0 by Bella830 Wknd stay
First of all I book for Romance Package, which when I got there nothing was offer, they call me at night cause supposedly we were making noise to the down neighbors the only noise we did was that my toddler fell of the sofa so we move it to the side & and that's was the noise we where call in for, Really?! We couldn't find parking space have to park next to a storage they have outside. After checking out I had to remind them they where charging me extra Romantic package that I didn't received, manager was no where to talk and the lady in front desk didn't even apologize supposedly they were gona refund me for that part. I have never had a bad experience with IHG hotels, I love them but this time they fail.
March 21, 2016
Rated 4.0 out of 5.0 by MARICGZ Great place to stay!!
Went unprepared for my stay, i.e. no reservations made. Stopped into the 1st Holiday Inn Express was told they didn't have any availability BUT she found me another hotel.. she gave us directions, a map and a contact person. When we arrived to this hotel, we were greeted by Mark, who was amazing. Got us all hooked up!! Gave me a map and was very helpful to the in's/out's of the San Antonio downtown area which we took advantage of. My ONLY complaint was that the air conditioner in room 224 was a bit loud/noisy but we were exhausted at the end of the day it didn't matter then. Would stay at this hotel again!
Thank you Mark
March 16, 2016
Rated 5.0 out of 5.0 by mgalvan1957 great staff
stayed here with my two grandsons for spring break.
hotel is clean and newly updated. location on the loop is great for getting to local attractions. only thing it's a drive to any kind of dining that is not fast food
March 15, 2016
Rated 4.0 out of 5.0 by Lildog Staff
The staff was not educated enough to look up our corporate discount. At the hours of service I had just did, I did not feel like arguing with him. Other than this , everything was great.
March 11, 2016
Rated 4.0 out of 5.0 by bloody knuckles friendly staff and clean room
The hotel was clean and the staff was friendly. The room was reasonably comfortable. Breakfast selection was good.
March 8, 2016
Rated 4.0 out of 5.0 by randelB Needed to Relax
After a long day at work, drove 4 hours to attend a funeral the next morning. Had to change rooms 4 times before I could relax. This made a stressful situation more stressful. But the staff was helpful in getting the room right.
March 8, 2016
Rated 4.0 out of 5.0 by Aggie88 Great Service
Despite the fact that renovations were going on, our stay was very enjoyable. The room was clean and the staff were friendly. The only negative to this stay is the parking. There did not appear to be enough parking spaces.
March 7, 2016