Rated 3.9 out of 5 by 56
Rated 4.0 out of 5.0 by RachelP Great Stay!
This is our second time staying at this hotel. We had no problem except with one staff member at breakfast with our teenage girls. She was rude to the girls, although they went for breakfast shortly after 10 am expecting nothing but left overs. She called them "stupid". Regardless of the circumstance, it is not acceptable to be rude or calling names. There is never a situation where that is okay. It was reported. Other than that, the remainder of staff were very accommodating and we would stay there again. Perfect setup for us (two adjoining rooms).
November 27, 2013
Rated 4.0 out of 5.0 by AlamoYankee Overnight in San Antonio
Friendly staff and clean room. Easy access to the medical center and downtown. Spacious breakfast area with usual HI Express items. Good value, would stay again.
November 24, 2013
Rated 3.0 out of 5.0 by LunchLady3 Check the bathroom first!
After a long day at the hospital, I arrived with my father who had just had eye surgery. Once he took his medication, he fell asleep. I made a few phone calls then decided to shower. I was surprised to find a used bar of soap and half bottle of shampoo as I drew back the curtain! When I told the person at the front desk, he didn't seem surprised at all. I guess this may be a common occurrence at this hotel.
November 13, 2013
Rated 5.0 out of 5.0 by fireball26 HOSPITABLE AND FRIENDLY STAFF
Everything was excellent. Clean Rooms, Bed was Awesome, all the staff was great - from the housekeeping to the manager. Loved the experience!!!
November 11, 2013
Rated 4.0 out of 5.0 by GSG1 Good Choice
Hotel was comparable to most HIX hotels. Staff was very friendly. Room was clean. Free breakfast. Can't complain.
November 11, 2013
Rated 5.0 out of 5.0 by MarkCOverton Exceptional Service
We stayed several days at this hotel. Bryan and Stephan front desk service providers were so kind and professional. They made our stay so nice. They remembered our names when we would walk through to the elevator and were always smiling and asking if we needed anything. They would give us ideas of what to see and do to have fun in their city. Thank you for having quality employees.
November 7, 2013
Rated 5.0 out of 5.0 by Buckee Nice room
Very nice staff. Comfortable & relaxing stay. Neighborhood was a little suspect, but overall very positive.
November 1, 2013
Rated 5.0 out of 5.0 by luitzio Very good
Everything was very nice. The staff, accommodation and location was excellent.
October 27, 2013