Rated 4.6 out of 5 by 228
Rated 3.0 out of 5.0 Stay anywhere else
For our first reservation, we arrived at 11pm to find out our 2-room reservation had been cancelled, but they booked us instead at another hotel- at the same cost, it was a disgusting moldy hotel. Other members of our group were arriving at 2am, and we had no way to contact them since they were in transit, which caused us a very stressful night. The whole experience was handled badly, but we decided to reconfirm the second stay (on our way home), gave them another chance. Not only did they have insufficient shuttles for the morning flights, they said they would have breakfast gift bags ready- which were not by the time we left for our 6:30am flight. We were not greeted as Priority Members, nor given even a bottle of complimentary water. The toilet was broken, but by the time we'd been through the rude staff, confusion and disappointment, I don't even think I let them know about it.
March 1, 2015
Rated 5.0 out of 5.0 by Jacy52 close to the airport
Great place for my first night in Costa Rica after a long day of travel.
February 26, 2015
Rated 5.0 out of 5.0 by bev155 Great location
Proximity to San Jose airport is great. The 24 hour complimentary shuttle was a primary factor in choosing this hotel.
February 25, 2015
Rated 5.0 out of 5.0 by Saskatchewan travellers A great overnight in San Jose.
We found this hotel to be very convenient as it was close to the airport and across the street from car rental. Staff were friendly and helpful. Hotel is clean and cheery Really appreciated the continuous shuttle to airport.
February 24, 2015
Rated 5.0 out of 5.0 by CARLOS1950 CARLOS
I had the pleasure of staying at your hotel in San Jose several times, traveling directly to Liberia where I have my business does not allow me to pass to San Jose, but since the plane fares are more inexpensive via San Jose, is totally worth it staying at the Holiday in Express, it was as before totally wonderful, and having the casino to have dinner close by ( I don't gamble ) and few glasses of wine is simple great.
February 19, 2015
Rated 5.0 out of 5.0 by geckotech Business Stay for late night flight.
Great hotel when flying into SJO after midnight. Staff are attentive. Easy hotel to get in and out of relative to travel else where in country.
February 18, 2015
Rated 4.0 out of 5.0 by greg6464 Best we experienced in 9 days in Costa Rica
Early morning breakfast in a bag was a plus since we had early morning flight. Close to airport. Nice, well spoken staff.
February 18, 2015