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Rated 3.9 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Great Service When we checked in, we had no where to park our car, and the guy at the front desk moved his car from his spot and gave it to us. December 21, 2014
Rated 2.0 out of 5.0 by Evening stay before leaving on a cruise. Hotel staff very good. Good location.. Near restaurants, beach and about a 45 min walk to Old San Juan. Hotel is a bit pricey for what you get. Rooms are extremely small with even smaller bathrooms. Found the room very damp and cleanliness not up to par. Typical free breakfast...not very fresh..also not very environmentally friendly, paper cups, plates forks spoons. December 21, 2014
Rated 4.0 out of 5.0 by Work trip 3 nights and stay was very good. Located in a great area. December 19, 2014
Rated 4.0 out of 5.0 by Excellent location Wonderful location, 30 second walk to the water. Parking garage across the street. Easy to catch a cab. You can walk to Old San Juan. Friendly staff, very helpful. Decent rooms. The usual high quality IHG bedding. AC works very well. Walls are pretty thin, lots of noise from the hallway. IHG rewards gift was a water bottle, peanut butter granola bar, and bag of mixed nuts. Would have preferred points or something else as I'm allergic to nuts and can't use 2/3rds of that. The bathrooms are small and have sliding doors like a closet. The showers are not designed well as they only have a partial (ineffective) glass pane to block the water from splashing on the bathroom floor. Excellent water pressure and temperature. TV service was spotty - the screen kept freezing over and over again. Probably a service provider issue. Excellent breakfast with pancakes, sausages, omelets, and more. Don't miss this. December 17, 2014
Rated 5.0 out of 5.0 by friendly and accommodating The front desk staff was very accommodating with all of my needs, right down to helping me with the remote control in the fitness room. Good, quiet location that was easy to walk around and enjoy the area. December 15, 2014
Rated 5.0 out of 5.0 by Excelente hotel! Ubicación céntrica, servicio excelente del personal, desde la recepción hasta llegar al cuarto se respira aire limpio y se ve la limpieza en cada rincón del mismo. Aunque es pequeño este hotel, es muy acogedor. Me disfruté la corta estadia en este hotel. December 12, 2014
Rated 4.0 out of 5.0 by Helpfull but busy Big thanks to Beatriz and Natividad for going above and beyond to accommodate us while there. Is to busy and check ins are usually late. Light in bathroom did not work for 3 days we were there - part was on order is what we were told. December 11, 2014
Rated 5.0 out of 5.0 by San Juan Condado Great hotel across the street from beach. This hotel has a nice pool and hot tub. The staff is very friendly and welcoming. Rooms were very clean and comfortable. Great place to stay. December 11, 2014
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