Rated 3.9 out of 5 by 28
Rated 4.0 out of 5.0 by SMMM Good overall hotel
The hotel is good and convenient however the staff that were on duty Friday evening the 30th are not good for the image of the hotel.
June 3, 2014
Rated 4.0 out of 5.0 by Monwabusy Enjoyable stay
We had a great time at the hotel and would not mind going back as it has everything we need.
June 3, 2014
Rated 3.0 out of 5.0 by Real milkman Suggested improvements to a great place to stay
Get your beer draught tap / machine to work, the breakfast needs more tomatoes and the scrambled eggs tasted a bit plasticky but otherwise highly recommended establishment.
Great staff !
June 2, 2014
Rated 2.0 out of 5.0 by jimlucky 1 day business
I was happy to stay at Holiday Inn Express 1 night for my business meeting in JNB, but I must say I would not stay more : noisy room due to highway and slow staff, especially at reception level: nice people, but sincerely slow and not focused on customer satisfaction.
May 25, 2014
Rated 5.0 out of 5.0 by KBB111002 You are centrally located, in the thoughts of this hotel's staff....
This is a hotel, which is true value for money. If you have a self drive nothing better than the hotel's location. Most important, the staff is so helpful and courteous that you would love spending your time here. Me and my family were here for vacations and I recommend this hotel strongly.
May 23, 2014
Rated 5.0 out of 5.0 by Dryocopus Very positive experience
Helpful staff. Terrific breakfast. Great room. Good location.
May 11, 2014
Rated 5.0 out of 5.0 by AminEG Very Budgetary for Business
I used to to my business mainly in wood mead area. Thus the hotel is a perfect match for me.
The hotel is very quite and relaxing for me at night.
As the hotel is in a remote area, from the city, then I suggest if you rent a car so in case you need to go out to the city. Or you can arrange with a travel agent to get you taxi when need. It will far cheaper than normal taxies(yellow cabs).
Other than this everything is just to value you pay.
March 24, 2014
Rated 5.0 out of 5.0 by KayBi Great Value for Money
Long story short this hotel is a great value for money.
January 6, 2014
Rated 4.0 out of 5.0 by OMG L0VE Twins Good stay, what we'd expect from Holiday Inn Express
My wife and I are more used to going to Holiday Inn Express than any other IHG hotel, specifically because of the service and that they always include breakfast. The staff was friendly and helpful. They printed directions for us to get to the city when we needed it. It's a modern building and design and we got a nice view from the Golf Course across the street. The location was also good, being not too far from Sandton City. Overall it was comfortable, clean and simple with good service.
January 2, 2014
Rated 3.0 out of 5.0 by crackle001 Average stay
I stay here only for business, and the location is convenient. Last visit, they took an hour to bring an iron to me, and it was broken. I spoke to the manager who did not see this as a safety hazard. Front office staff lovely and friendly.
November 22, 2013
Rated 4.0 out of 5.0 by Manie123 Excellent stay
I want to say thank you for a very pleasant stay will definitely stay there again next year. Everythingh was perfect even with a full hotel.
November 21, 2013
Rated 3.0 out of 5.0 by solidman TV Size and Options
TV is small and the channels on it were few, outside this the staff were professional and kind. The environment is serene and cool
September 12, 2013
Rated 5.0 out of 5.0 Excellent service, keep it up!
Enjoyed my stay, keep it up! Staff was very friendly and made us feel at home!!
September 12, 2013
Rated 3.0 out of 5.0 by deondps Only good for location convenience
Stayed at this property for 6 nights in August 2013. The location is great for convenient access to Midrand for business or the convention centre. Having stayed at the Holiday Inn Express in Umhlanga I expected the same ambience and level of facilities. However, this property was 100% worse than the excellent service and accommodation of the Umghlanga sister hotel. This is a huge property and it is surprising that, with nothing much around in the line of conveniences, the attached Butchers Block restaurant would be of such bad quality. Sadly it is NOTHING compared to the branch attached to the HIE in Umhlanga! The food is of such a low standard and so expensive that it boggles the mind that this restaurant still exists! Please do not eat here if you are used to good restaurant fare. The hotel's breakfast is okay. The practice of glazing croissants with honey is a bit absurd and the cold meats are of low quality. Better and stronger coffee would make breakfast more palatable. No manager ever spotted on duty and breakfast staff sometimes aloof and tetchy.
August 18, 2013
Rated 5.0 out of 5.0 by ARaj room and comfort
Bed, pillows and daily room maintenance was excellent.
This hotel is most under rated. Location is central and ideal for business travel.
July 31, 2013
Rated 3.0 out of 5.0 by Mish25 Poor Service
Service that was received from staff upon arrival was very poor.
Staff didn't have a smile and check-in was to long.
Staff insisted that we had a problem with our bank cards when paying but in fact the problem arose from the hotel machine as the card was used at an outlet where it worked just fine.
June 18, 2013
Rated 2.0 out of 5.0 by Kenzogs Expensive for what you get
I used the HIE Woodmead as it was close for business purposes and I wanted a change from B&Bs. Room was OK - just the layout of bed to desk blocks the walking space. Hot water was only luke warm and would give sudden cold spurts (??to wake me up??). Breakfast had variety but was the same every morning. Only some of the staff reacted in a friendly way when approached (reception and breakfast lady) - others gave me the feeling they were really doing me a favour by responding. I did not use any of the other facilities.
June 6, 2013
Rated 5.0 out of 5.0 by JImbo557 Fantastic customer service
The staff at this hotel are very friendly and helpful. One very memorable example was when I needed to buy some golf balls from a shopping centre about 5 minutes from the hotel. The receptionist tried to call a taxi and it turned iut that no taxi would get there in time because of the traffic. She asked th manager who took me in his won car. Truly excellent service
May 1, 2013
Rated 5.0 out of 5.0 by Garfield Holiday Inn Express-Woodmead
Excellent service, clean comfortable rooms attractive rates.
January 2, 2013
Rated 3.0 out of 5.0 by All78 Feedback
In general, the hotel is OK. Air conditioning a little bit noisy during nights (in my room at least) and not so many channels available on TV. Also, TV is a little small.
Bar closes a little bit early. Maybe an hour later would be better.
Restaurant was OK, but not everything available from menu.
Perhaps, an extra amenity would be better (let's say a pool or a pool table, or some foosball tables, etc.
Wifi signal was really really bad and poor from my room. A signal analysis per floor is totally needed to confirm the APs needed to 'light' every corner with good signal.
November 5, 2012