Rated 4.3 out of 5 by 123
Rated 5.0 out of 5.0 by Buca12345 Great staff
The staff at the front desk was very helpfull and pleasant.
They were ready to assist us with whatever we needed. The hotel itself was beautiful and a great value. An added plus was the terrace with a pool. I would highly recommend the Indigo.
May 30, 2014
Rated 5.0 out of 5.0 by sylv12 great base for exploring barcelona
This hotel is 5 minutes on foot from placa catalunya, where the tourist buses board, the airport bus picks up and the metro is located, but it is quieter area, and we were not aware of street noise at all.
The reception staff were friendly, and knowledgable, helping with maps, directions. We ate in the restaurant once for dinner which we enjoyed, and had the buffet breakfast which had lots of choice, hot and cold food, fresh coffee and juice/fruit.
We had a gaudi design on the room wall which was fun, comfy bed and lovely shower in the bathroom, with tea/coffee facilities in the room, and juice/water in fridge daily. Everything is modern and bright, the public areas are comfortable, and the staff care for you well.
There is a terrace and small pool, but were too busy to take advantage of these.
We would definitely stay here again.
May 26, 2014
Rated 1.0 out of 5.0 The worst holiday in my life!!
We stayed in the Hotel Indigo Barcelona 3 weeks ago for 4 days in April. After we checked out from the hotel the guest relations staff contacted me, claiming that we took a lamp from the room. But I never saw the lamp the mentined - this lamp wasn't at the room at all. Luckily I made some photos of the room at the first moment we entered there for the first time, clearly showing that the lamp wasn't in the roam at the beginning. I sent them the photos, but the guest-relation replied me that they don't care and going to charge my credit card. Finally they tried to charge my card, but my bank refunded me the money and opened a VISA dispute.
This is really ridiculous! How they can accuse someone without having some real evidences?? We stayed in many hotels around the world and I never had such problems that the hotel stuff accused us of stealing!! We have the photos clearly proving that the lamp wasn't in the room! Their housekeeping staff should check the rooms properly, and make sure that it is fully ok before checking in people. Why they didn't do that? Why we should pay for the lamp, that was stolen by someone else?? Why should I find and send them the photos, which I initially took for myself to share on the Facebook? I wander, do we really look like people who would steal some silly lamp from the hotel room??? I would not take this lamp even for free...
The staff from the guest-relation is VERY unprofessional and unhelpful. The only action they did is to accuse us, instead trying to investigate this case more properly. They just don't care!! Why they didn't check cameras on the coridor/lift, why they couldn't check the room access log? In normal hotels such situation should not happen at all, and the things should be properly checked before letting guests into the room.
I would suggest to avoid this hotel - if something will happen you will be the first person to blame.
May 8, 2014
Rated 4.0 out of 5.0 by Ludson2013 Outstanding Location
This Hotel could not get better close to the Barcelona Top Locations
May 5, 2014
Rated 5.0 out of 5.0 by wilddoc Great Service and Location
Location is fantastic to explore the city on foot or by metro
New hotel with modern design
Hotel staff was the best
Definitely will stay there again when I return to Barcelona
May 3, 2014
Rated 5.0 out of 5.0 by Travelingshoes Excellent Hotel, Wonderful Location
An excellent hotel in a perfect location. You can get to all the great things in the area in a few minutes walking. It is only a block and a half away from the Passeig de Gràcia and is also right near the main square, the Plaça de Catalunya, . Getting to the Gothic Quarter & the Ramblas was a short walk, as were Gaudi's Casa Batlló and La Pedrera. The Palau de la Música was also a short walk from the hotel.
The hotel is beautifully decorated. The breakfast was good and kept well stocked.
The service was friendly and helpful, the staff went out of their way to make us comfortable and to insure our stay was great. The hotel also has a great bar. The bartender was generous and made it a very pleasant experience to relax and enjoy the atmosphere.
We will stay there again on our next trio to Barcelona. I highly recommend this hotel!
April 11, 2014
Rated 5.0 out of 5.0 by Ali-and-Alan Stunningly decor and such a comfy bed
If you are looking for a hotel with excellent service, beautifully cleaned rooms, comfy sleeping conditions and will be spending your time enjoying what the city has to offer, then this is definitely the place for you. We will be back.
We booked in for a 4 night holiday stay and were blown away from the very start. 5 days later and we were still feeling very smug about our choice of hotel. It is in a great location, within walking distance from everything, with very professional and friendly staff. If you like Gaudi, then you'll love the decor of the hotel reception and the rooms!
Arriving early in the day, we planned to dump our bags at the hotel. The reception staff greeted us in English (all had name badges with little flags of languages they spoke). Within minutes, we were upgraded to an Executive room (211) and allowed to check in straight away - no fuss. The room was stunning (very colourful shot of Casa Battlo as the feature wall), massive comfy bed, espresso machine, tv etc; bathroom was huge with a fab shower over a jaccuzzi style bath. Any worries we had about the room facing the road with early morning sun and traffic noise disappeared when we woke up at 12:30 the next afternoon. Blackout blinds and double glazing definitely work! We never made it to breakfast on any morning (which finished at 10:30am), but there was always orange juice and water available in the room. Still plenty of alternative options in the city. Turn left out of the hotel and then right at the crossroad, we found a small cafe where we had 2 americano's, a croissant and a Spanish baguette outside on the pavement for less than €5.
We spoke to Cristina (I hope I've got the name right) on reception about football tickets to see Barcelona play on the Saturday night, she said she could book tickets and it was cheaper online, but within seconds she had the web site up, told us where the best seats were, and was booking tickets for us anyway. Wifi is fully available throughout the rooms, with extra tablets, macs and a printer down in the reception area so we could print the tickets. Easy peasy - and the football was excellent.
Although we didn't eat at the hotel, so we can't comment on food, the cocktail bar was a good start to the evening.
I've read one of the other recent reviews and whilst they might have a point on the lift being slowish, we preferred to take the stairs. We had a small balcony - but that is in keeping with the rest of Barcelona. You don't go to Barcelona to stay in a hotel room unless it's for business reasons. As for the air-conditioning, it was 23 degrees C outside and the locals were still wearing coats and jumpers (what!) - we didn't have an issue with the room temperature in April. We didn't actually notice anything that affected our holiday adversely.
April 10, 2014
Rated 4.0 out of 5.0 by Meshari Wonderful service and good stay
I really had a nice stay with you and it was a great experience for me because it was my first time in Barcelona and in Indigo hotels as well. I'd like to thank the reception staff who work professionally and hard to make me happy and stay in an excellent way. I want to extend my thank especially Ms. Tamara who are really showed her professional attitude to make me satisfied during my stay with a big smile drowning in her face. She never said no to any of my requests and make sure I'm having a pleasant stay there for 3 days.
I appreciate her work and her colleagues and thank you a lot.
April 9, 2014
Rated 5.0 out of 5.0 by Juanky My place in Barcelona.
Perfect Location...Great design.
Staff was friendly and knowlaedgable..definitely a keeper.
April 6, 2014
Rated 5.0 out of 5.0 by kpayal “ Great location, superb hotel, awesome staff !! ”
We spent 2 nights at Hotel Indigo in the second week of January. Great location, a quick walk to playa de catalunya.
The rooms are very clean, very nice and modern. What stood out the most was the customer service (special mention to the 2 lovely girls at the reception at most times - Tamara, Nooria).
The extra care given to each guest is outstanding. The staff couldn't have been more helpful and they made our stay most enjoyable
Keep up the excellent work.
February 18, 2014
Rated 5.0 out of 5.0 by Campbell,s Great room and great staff
Just returned from a 4 night stay at the Indigo with my family, me my wife and 2 children aged 14 & 12. Great location to get around Barcelona, very central. The hotel was excellent, we had 2 rooms which were great plenty of space and had a good feeling about them. The staff in all areas were excellent and very helpful. The attention to detail was 2nd to nun. We would return to this hotel if visiting Barcelona again.
February 17, 2014
Rated 5.0 out of 5.0 by soloeric 性价比很高的酒店
酒店是最近装修的， 各种舒适，位置也很棒，离加泰罗尼亚广场很近。员工都很年轻和友善。在巴塞罗那住了4天， 非常好的体验。
February 14, 2014
Rated 5.0 out of 5.0 by Johnanton Good location and enjoyable stay
We had a 5 night stay at the Hotel Indigo. Hotel is well situated a few minutes from walk from the metro and Plaza de Cataluna. Our newly furnished room on an upper floor was Gaudi themed which was fun with a large comfortable bed and French doors to half balcony. Traffic noise was minimal with French doors closed. Breakfast was a self service continental buffet with a good choice and generally good standard. Restaurant and Bar was quiet in the evening though there are plenty of local restaurants which are worth searching out. Reception and restaurant staff were friendly and welcoming and made our stay an enjoyable one.
February 14, 2014
Rated 5.0 out of 5.0 by PeterJ3 Location, location, location.
Excellent location in the heart of Barcelona; walking distance to most of the sites. This converted dormitory has the typical Indigo style. Modern and comfortable, with murals of Gaudí buildings in the rooms. The staff is friendly and efficient, ,and will hold your bags so you don't have to pay the ridiculous 50€ early-checkin fee. Our upgraded room had an private outdoor terrace, which was nice for a late afternoon glass of wine. There is a large bar terrace and a small swimming pool in the courtyard. The breakfast buffet was a disappointment. Most of the foods that you would expect to be hot, like fried eggs, were room at temperature. Go to the corner to Gust Restaurant for a better breakfast at a lower price. In spite of this, I would enthusiastically recommend this hotel.
February 3, 2014
Rated 5.0 out of 5.0 by Debradelai A jewel
I have been travelling to Barcelona for over 30 years and have stayed in dozens of hotels around town. You can't beat the Indigo's location nor, at this price, it's comfort and amenities. Add to it a great staff (Mateo, Nuria and Helena come to mind as helpful, corteous and knowledgable hosts), and you'll be hard press to find any better. Will surely return!
January 22, 2014
Rated 5.0 out of 5.0 by LouisR Moderno y refrescante
Nice and modern decor. High ceiling with all the amenities.
Within walking distance to Plaza Cataluya and Las Ramblas.
We walked to La Sagrada Familia, not far if you like to walk.
We highly recommend the Hotel. The Bar is expensive.
January 20, 2014
Rated 5.0 out of 5.0 by Hicham Good value Hotel in great location
We had a great experience last week at the Indigo Plaza catalunya. The location is great. As Platinum member we received an upgrade to a bigger room with a Terace. The staff is helpfull and available to respond to all question and requests. we received also a late check out until 4pm. I'll definitly go back to that hotel next time i'll visit Barcelone. Thanks for the team
January 14, 2014
Rated 5.0 out of 5.0 by AAATravel Good location in Barcelona
For the price and location, this is the hotel that I would go back again.
January 6, 2014
Rated 5.0 out of 5.0 by Luzviminda Incredible service and charming hotel
The best beds and location in town. Best Indigo I been!
Loved the terrace and restaurant! Very good price for the big rooms
January 6, 2014
Rated 3.0 out of 5.0 by Kein 3 blocks away from La Rambla but more night staffs and improved sound insulation needed
This hotel should have more staffs at night. I needed to print out tickets, but could not print due to out of printer. It was around 9 PM, but there was only 1 staff was working at the reception. The staff was busy taking phone calls and no staff was available to replace the toner, so I had to wait for 40 minutes to get print out.
And also this hotel needs improved sound insulation. We could easily hear noises like dragging chair and curtain from the next room. And basin water stop was broken.
January 4, 2014
Rated 5.0 out of 5.0 by Toddler mum Comfortable and clean stay for my husband, my 2 yr old toddler and I.
Overall, we were very satisfied with our stay at Hotel Indigo. It's always worrying when one travels with a toddler, however, this hotel met my requirement on clean and spacious room for my family with an additional space for sofa bed. The room facilities is good as well with Nespresso coffee machine, kettle, hair dryer, fridge etc.
Good value for what we paid.
December 30, 2013
Rated 5.0 out of 5.0 by Vishn49 Our holiday in Barcelona
My wife and I and two children stayed at the Hotel Indigo in Barcelona for 10 days during August 2013 it was he most enjoyable holiday we have had.
It was our first visit to Barcelona and we were delighted by the fact the the hotel is so conveniently located. It is no more than 10 minutes walk to Plaza Catalunya and the excellent shoppng and a huge choice of restaurants. The hotel itself has a very welcoming atmosphere and the staff are absolutely supererb. I must make a sepcial mention of Oliver and Marcos who are both outstanding hosts.
I would recommend this hotel to anyone for its good location to shopping and cultural sites around this beautiful city. The hotel restaurant is high quality and the service excellent.
I do hope we can visit again soon.
December 20, 2013
Rated 4.0 out of 5.0 by hpsd Good location, nice modern hotel but beware of pick-pockets
I'll start with the bad - I was pick-pocketed inside this hotel between check-in with my credit card, and getting the taxi the following morning my wallet went missing. I believe in the elevator, which I made two trips in from the front desk. Apparently they are everywhere in Barcelona, and target hotels, tourist hot spots etc. I guess security could be better, like a room card required for the elevator, but this seems not to be common in Spain.
The hotel itself is very nice, in a prime location in the centre of Barcelona. Room is very comfortable and modern, though bathroom a little dark in the shower cubicle.
Staff are very plesent to deal with, and were helpful with my lost wallet, allowing me to charge taxis to the room, and allowing me pay by credit card over the phone.
Food from restaurant very good, and value was also good compared to a UK hotel.
December 16, 2013
Rated 3.0 out of 5.0 by Arvo123 Great location, staff, service but...
...it would have been good to know at the time of making the booking that the hotel gym and swimming pools were out of order!
December 16, 2013
Rated 5.0 out of 5.0 by Jor22 Great Place
Traveling to Barcelona is exiting, staying here sure makes things easy, a few blocks from Catalunya Station where you can go anywhere. Although on a main street, the hotel is quiet and beautiful, the staff is friendly and ready to help. Many restaurants nearby, if we return to Barcelona, we definitely stay here again.
November 23, 2013
Rated 5.0 out of 5.0 by Shahs Nothing to dislike
Everything about this hotel is a charmer. Although the room was a little small it was incredibly comfortable. The hotel decor had a lovely appropriate colorful touch that we totally did not expect. The location of the hotel is simply fantastic. Couldn't have found anything more convenient in walking distance from all the points of interest. The rooms were clean and the staff is extremely welcoming. This hotel definitely left a mark in our hearts and memories.
November 20, 2013
Rated 5.0 out of 5.0 by garethm Excellent Hotel
Great Hotel and fantastic location particularly if you like shopping and the tapas bars. Only downside was the smell of drains in the hotel, I hope they have this sorted out soon.... Didn't get an upgrade as a platinum member, but the room was fine.
November 20, 2013
Rated 5.0 out of 5.0 by Elliott78 Amazing
This hotel was brilliant the staff were amazing they made my family and I feel so welcome and the hotel location was first class. Thank you all very much.
November 7, 2013
Rated 5.0 out of 5.0 by janjanm Great!
This was a wonderful location, within walking distance from the bus stop. The staff at the front desk was helpful, kind, quick to provide directions and suggestions for sights in Barcelona. The front desk staff was in other words - great!! The room was clean, the internet always worked. The small pool was a nice place to relax after a day sightseeing. I would stay at this hotel again.
November 4, 2013
Rated 4.0 out of 5.0 by jaster7474 Awesome room
Sweet furnishings. Balcony right out over the main street. Loved it. Only draw back was price, especially for parking!
November 1, 2013