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Rated 4.2 out of 5 by 307 reviewers.
Rated 4.0 out of 5.0 by I can all ways count on this hotel This hotel is all ways comfortable and friendly. The van drivers do the best they can with the busy traffic in the neighborhood and the staff does inform guests what time of the day it will take extra time. The down side to this is there can be a long wait for pick up some times. The rooms are in need of a deep cleaning. March 2, 2015
Rated 5.0 out of 5.0 by Great location for Stay, Park and Fly. The hotel is only 20 minutes from the airport. It has covered parking area, which was very nice considering all the snow we've been having in the Northeast. There was not enough room on the shuttle for the time slot that we needed. Since we had to take the earliest ride of the day and taking the next one ( shuttle leaves every 30min) could have caused a problem with catching a flight, the reception manager was kind enough to arrange a cab for us. Getting back was very easy; we just called the hotel, and they instructed where to wait and picked us up at right about the estimated time. The room was clean, and even reception area was decently maintained, considering all the mess we had with the weather outside that day. No doubt I will use this hotel for my future travels. February 28, 2015
Rated 4.0 out of 5.0 by Convenient Hotel is a great option when needing a place to park the car and/or get to an early morning flight out of Logan. This facility was very nice, clean and efficient. February 27, 2015
Rated 4.0 out of 5.0 by Grandkids get-a-way Kids had fun. this was part of a winter gift for my son and our grand kids. By using points for their stay they were able to do additional fun things like Cooco Key. We will stay at this property the next time we take the grand kids on an adventure. February 25, 2015
Rated 5.0 out of 5.0 by Great service We had to fly out at 10pm , so they let us stay in our room untll 2pm. They also went out of there way to hold our bags all day,as we had the park and fly.You guys were great, thanks "sooo much". February 25, 2015
Rated 5.0 out of 5.0 by Finally! Finally, a hotel that 'gets it!' My room was clean, nicely furnished and, overall, very comfortable. The furnishings, TV, etc., all seemed fairly new and very well maintained. The bathroom was very clean and the drains worked perfectly (which most hotels can't say!). I am a smoker! This is where I usually expect to be regarded as a social outcast, and treated accordingly! Not only did this hotel have smoking rooms, but mine was in a convenient location (not at the far end of some far-flung corridor), and didn't smell like stale smoke!! This hotel did (and apparently as a matter of routine) something that very few others do, these days: Cater to the needs of ALL of their guests! Finally, the staff was friendly, attentive, and helpful in any way they could. Even amongst other IHG properties, this one stands out as one of the best (in it's price range) that I have visited. I would happily recommend this hotel to anyone visiting the area. February 9, 2015
Rated 5.0 out of 5.0 by Good park-stay-fly N of Logan We drove down from Maine and used the park-stay-fly package to avoid bad weather and make an early flight for a week-long trip. Great to have covered parking during a snowy week!!! First stay here, and online guest comments about shuttle gave us some concern, but we had a totally good experience and will use again. Shuttle departed promptly at 7AM as promised and drove up to promised door just as we exited baggage claim on the return. No issues communicating with shuttle drivers. Guest and common rooms were standard HIExpress, clean, WiFi worked. Breakfast adequate with healthy alternatives. Staff friendly and helpful. February 9, 2015
Rated 1.0 out of 5.0 by disappointed Nothing to say... The disappointment is so big, that I have no words to express my indignation... February 4, 2015
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