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Rated 4.6 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Good night's sleep and close to great eating spots One night stay but the desk clerk suggested a couple of good places to eat within a block of the hotel - we choose the Italian (Solos?) and had a super meal with great service. The room was next to the elevators and did not hear a thing at all. Room was very comfortable and the whole hotel has obviously been updated recently and shows and functions very well. September 19, 2013
Rated 5.0 out of 5.0 by Close to downtown Soo We booked a Agawa Canyon Tour package thru Tourism SSM. Chose the HIE based on good experiences in the past. I wasn't disappointed. Very nice hotel in a great location. A short walk to several attractions and great restaurants. Will stay here next time I'm in the Soo. September 13, 2013
Rated 5.0 out of 5.0 by Amazing Stay!! Thank You!! Perfect stay!!! Rooms were very clean and modern and big enough for 4 adults! Beds were extremely comfortable! Quick check-in and check-out! Great service! Perfect location! Highly recommend! Will definitely be hotel of choice when returning to the Sault!! September 11, 2013
Rated 5.0 out of 5.0 by Very nice hotel Very nice newly remodeled rooms. Convenient location. September 11, 2013
Rated 5.0 out of 5.0 by clean and inviting room Nicely renovated, clean and comfortable rooms. quiet court yard off from pool area. Fridge and microwave are veryhandy. STaff friendly. Will stay here again. September 10, 2013
Rated 5.0 out of 5.0 by Pleasant experience Bed was comfortable and employees were excellent. Breakfast was more then expected. Close to shopping and boardwalk. Very impressed. September 8, 2013
Rated 5.0 out of 5.0 by One night stay on the way to Thunder Bay Great stopover after a long drive; relaxed in the hot tub; nearby dinner by the water and very comfortable beds. Hotel was very clean. So nice, I rebooked to stay here on the way back through the area. September 5, 2013
Rated 4.0 out of 5.0 by Great hotel to stay at This is my second time stayting at the Holiday Inn Select in Sault Ste Marie ON. It was a great experience. Staff was freindly, the complimentarry breakfast had a great assortment (and varied slightly each day) was very good. I suggest adding hash brown patties to the menu. The room was clean and comfortable. We took advantage of the special rate for Algoma University students as we were there to take our daughter to University. The pool, hot tub and sauna were very nice too. September 4, 2013
Rated 5.0 out of 5.0 by Comfortable beds and awesome service. We had a great stay and the people at the front desk were very helpful. Newly renovated and very clean. New beds were very comfortable. September 2, 2013
Rated 4.0 out of 5.0 by Good choice Stayed here recently. One of the nicer holiday inns I've stayed in. Was a little busy, but hey, it's in a popular vacation route hot spot. You can't go wrong staying here. September 2, 2013
Rated 4.0 out of 5.0 by Freshly renovated and nice bedding materials Every was very good during my stay except for one glitch. While I was relaxing in the room, a person opened the door to try to get in my room. As I had put on the door bolt guard, the person was unable to get in and then quickly shut the door again. I was startled by the noise and worried why there was someone triing to sneak into my room. I decided to check it out. I opened the door and saw a man dressed as a maintenance staff walking away from my room. I asked whether it was him who tried to get into my room. He apologized and said his paper indicated that theroom was vacant. I had no idea whether his paper was wrong or he misread his paper. He should have apologized to me as soon as he found out someone was in the room instead of just walking away. September 1, 2013
Rated 5.0 out of 5.0 by great location We booked the Agawa Train Tour package for 3 adults and 1 child. The train station and casino were just 5 minute walk away. Enjoyed a nice walk along the boardwalk to the Bondar Pavilion and a drink at The Docks restaurant which has a beautiful view of the ships and boats entering the canal. The front desk staff were helpful and friendly. The room was very clean and the beds very comfortable. The breakfast was hot and delicious. Our grandchild had a great time in the pool, hot tub and sauna. Plenty of restaurants in the area for dinner. There is a mall with a theatre across from the hotel too. Recommend the Holiday Inn for its location, indoor pool, hot breakfast and cleanliness. September 1, 2013
Rated 4.0 out of 5.0 by Missing bag Although, the room was clean, the service at the front desk was fine and the breakfast good we did have a bad experience. A gold coloured shopping bag containing over $100 worth of clothing was taken from one of the rooms I had booked. The bag, on Monday morning, Aug. 26,2013 was sitting on the desk and then it was gone. We searched the entire room, behind and under items no bag, it has left a very bad taste in my mouth. So, would I recommend this property NO not now anyway. August 30, 2013
Rated 5.0 out of 5.0 by fantastic place to stay in Sault Ste. Marie This hotel is really a beautiful property - the location is fantastic and recent upgrades to the hotel are very beautiful. During our stay, the elevator had not yet been upgraded and a sign was posted in the elevator apologizing for this. The rooms are beautiful, clean and spacious. August 30, 2013
Rated 5.0 out of 5.0 by Great Stay Have stayed at this hotel a few times for business related travel. Hotel staff is always friendly and welcoming. Always a great stay. August 29, 2013
Rated 5.0 out of 5.0 by Nicely upgraded hotel When we choose a hotel it is mainly for the proximity it is to the activities we want to do. The other important factor is the exercise room. The room was recently upgraded and the equipment was of very good quality and in working order. Many times we've booked at a hotel that advertises an exercise room only to find a ramshackle bike and a treadmill with a slipping track.. The only suggestion I could make is that one more bike and elliptical machine would fit into the room and we wouldn't have to wait for equipment to free up. (There are three in our family that commit to fitness even when on vacation!!!) The room fee included breakfast and it offered an incredible selection of food. A great experience and a clean, modern hotel. August 28, 2013
Rated 5.0 out of 5.0 by Great finish to our Circle Tour of Lake Superior Wow, what a way to finish our circle tour of Lake Superior with friends on our motorcycles. Comfortable beds, spacious rooms, GUEST LAUNDRY!, hot tub and pools after riding for a full week to ease into the evening. The morning breakfast was attractively displayed and tasty and allowed us to get up early and get across the street to the train station for our Agawa Train Tour. The counter staff were able to answer our questions and found us in the hotel to let us know that one of the motorbikes was sinking into the asphalt before there was a catastrophe. We will definitely plan to stay here again. Great Value. August 26, 2013
Rated 1.0 out of 5.0 by Not good When I Check in as a IHG member they did not great me as as member and no award gift was given to me, as well when I opened the fridge their was still food for the last guest , was not sure how well the rest of the room was cleaned. And parking was small one guest taking up five spots, when he should have been sent to the over flow parking stalls. August 26, 2013
Rated 5.0 out of 5.0 by Wonderful hotel at a reasonable price The upgrades were great and we really enjoyed our stay. The location was very central and easy to walk everywhere. August 25, 2013
Rated 3.0 out of 5.0 by Wifi was weak The wifi signal was extremely weak, and all of my devices, 2 iPads, an iPhone and my laptop kept dropping the signal. It made it impossible to do my needed computer work. Unfortunately the rooms are not hard wired. August 25, 2013
Rated 4.0 out of 5.0 by comfortable bed..great breakfast Beds were very comfortable, the room was clean and the parking was accessible and close to the building. Front counter staff was helpful with local information and directions. Pool was clean . Rates were reasonable. Problem was the curtains didn't close in the room, therefore, the light from the pool area shone in our room very brightly all night and in the morning when the sun came up it was extremely bright in the window very early in the morning. We didn't ask to switch rooms but the bright lights were annoying. August 22, 2013
Rated 4.0 out of 5.0 by Beautiful property, one minor glitch We booked this facility both the night before and the night after a trip on the Agawa Canyon Tour Train and a stay at a wilderness resort. You cannot get any more convenient than this facility! They're right across the street from the mall and the railroad station. Breakfast was a little thin, but the facility is gorgeously renovated and a great value. The only glitch we experienced was we booked a Standard Room which states they will try to accommodate your room choice on arrival and we had requested a king in the notes. On our arrival, she said kings were available, but were an additional fee. I've never experienced this at any other HIE, but didn't want to argue about it either. Staff suggested some wonderful eateries in the neighborhood to watch ships on the River. Wonderful place to relax if you're visiting the area and especially if you're taking the tour train. August 22, 2013
Rated 5.0 out of 5.0 by Outstanding experience I was here in the Sault for business and decided to bring my family. We had to add a night and they were able to accommodate us with rooms side-by-side(next best thing to ajoining). Although there was a problem with one washroom - the staff was right on it. We felt welcomed by the front desk, the kitchen staff were friendly and worked very hard at keeping the very busy breakfast area clean and stocked. I would definately be a return customer. p.s. the children loved the pool! August 22, 2013
Rated 5.0 out of 5.0 by Very good Very Good. Staff could be friendlier. Great set up in dinning area. August 21, 2013
Rated 5.0 out of 5.0 by pickabaganybag 2 night stay Our stay was part of a package 2 night stay with a tour to agawa canyon. Our rooms were very clean and comfortable and the breakfast choices was huge. The staff we talked to were plesant and took the time to help us with directions to things we wanted to see. I would stay here again. August 20, 2013
Rated 5.0 out of 5.0 by Quiet, value, good location, indoor pool, great staff, good breakfast Enjoyed out 2 night stay while visiting Agawa Canyon. Grand kids had a great time in the pool, and a mall just across the street. August 17, 2013
Rated 5.0 out of 5.0 by Renovations well done, and great service The rooms were clean, the free hot breakfast was great with lots of variety, the staff were very helpful and friendly. The beds were extremely comfortable. Everything was very impressive. The renovations done on this hotel are extensive, and you can tell it was done down to every detail. Free wifi is also a nice touch. I definitely recommend this hotel when in Sault Ste. Marie, Ontario. August 14, 2013
Rated 5.0 out of 5.0 by Nice Hotel Very modern, super clean and beautiful lobby. Front desk staff was very friendly. Great location. Would stay here again. August 12, 2013
Rated 5.0 out of 5.0 by After a 10 hour motorcycle trip. I found everything at this location up to the hotels top standards. Everything was clean, organized and where it was supposed to be when you went looking for it. Do I need to say more. We stayed for 2 nights. I would definetly recommend this hotel to everyone visiting the Sault. August 11, 2013
Rated 5.0 out of 5.0 by A gem in the near north!! We stayed twice in one week at the hotel in the Sault. We were extremely pleased with the accommodations and service. Our first night we were upgraded to the exec suite without even asking for an upgrade!! A very nice treat! On our second stay we arrived with our three grand children and had booked two rooms and the staff had made sure we had adjoining rooms which made our stay very comfortable. The front counter staff made sure we had answers to all our questions in a friendly and accommodating manner. We would definitely stay at this property the next time we are in Sault Ste Marie!! Thanks! August 9, 2013
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